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Ratings & Reviews

Overall Rating

4.59 / 5 (108)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Reviewed

February 27, 2020

Pros/Cons

  • Pros

  • My company uses this service and it's done fine by us for years. It gets the job done, with only the occasional hiccup. I'm also enjoying the new beta view, which is a cleaner and prettier look.

  • Fairly easy to use and very trackable for our team.

  • Cons

  • We had a brief issue with the SalesForce integration but it was resolved via some persistant chat agents on the SnapEngage end.

  • Sometimes, it'll glitch out and you can't get rid of of certain chats without closing and reopening the software, but that's the only gripe I have!

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Screenshots

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