About SocialBoost

SocialBoost is a live chat software designed to help businesses create and embed a custom chat widget on websites to engage with the target audience. The application offers a chatbot, which can automatically respond to customer queries.

SocialBoost offers various features such as chat transfer, group chats, document sharing, visitor behavior tracking, IP blocking and blacklisting, emoticons, message flagging and more. Additionally, customers can provide feedback and rate communication at the end of a session and receive chat transcripts via email.


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1 Reviews of SocialBoost

Overall rating

5 / 5 stars

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May 2018

Jorg from Autojorg

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

If you want first class support go do business with SocialBoost!

We get higher sales with the Live Chat off SocialBoost!!

Pros

What we like the most is the user experience with the software. Really easy to use with a lot off options. For example the Live Chat preview is an amazing feature, you can see live what the customer is typing and you can type directly your anser. And You can see what the customers are doing on your website. And you can do auto proactive chat where the conversion is low on your website. We love this tool!!!

Cons

Honest? Everything. SocialBoost support is also amazing you are not an number but an high client for them. Always reply within minutes!!

Response from SocialBoost

Replied May 2018

Hi Jorg, Thanks you so much for this review! We are also very happy doing business with you!! Warm regards, SocialBoost Team