# Support Board Software Reviews, Demo & Pricing - 2026

> Review of Support Board Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/live-chat/support-board-profile

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Support Board

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Overview

# Support Board 2026: Benefits, Features & Pricing

Wondering if Support Board is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Support Board

4.9

[(10)](https://www.softwareadvice.com/live-chat/support-board-profile/#reviews)

Pricing

Starting at $5.00 per month

### About Support Board

Support Board is an artificial intelligence (AI)-enabled solution that lets small to large organizations automate customer communication processes on business websites using WordPress chat integration and bots. It enables professionals to modify message layouts by adding customizable background images, colors, brand headers and other elements.

It comes with a user management module, which allows supervisors to classify information based on leads, visitors or users and facilitate restricted data access among team members. Features of Support Board include white labeling, issue resolution, analytics, surveys, chat transcripts, desktop notifications and more. Additionally, it enables agents to quickly respond to customer queries using custom saved replies, eliminating manual data entry.

Support Board facilitates integration with Slack and Google Dialogflow, which lets employees receive and respond to customer messages, share media files and update the conversation history in real-time. The solution is available on a one-time license and support is extended via email.

Wondering if Support Board is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

## Support Board User Interface

## Popular Support Board Alternatives

Main Product

Support Board

4.9

[(10)](https://www.softwareadvice.com/live-chat/support-board-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   4.89Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

[Slack](https://www.softwareadvice.com/remote-support/slack-profile/)

4.7

[(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

[LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.49Value for money
-   4.59Customer support
-   4.49Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.48Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Alternative Product

[Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

## Support Board Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

PHP version

$59.00

flat rate, one time

Plan includes:

-   main software only

WP version

$59.00

flat rate, one time

Plan includes:

-   main software only

5000 messages

$5.00

flat rate, per month

Plan includes:

-   All apps are included

7000 messages

$7.00

flat rate, per month

Plan includes:

-   All apps are included

10000 messages

$10.00

flat rate, per month

Plan includes:

-   All apps are included

25000 messages

$20.00

flat rate, one time

Plan includes:

-   All apps are included

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Support Board Features

-   Popular features found in Live Chat
    
    Autoresponders
    
    Canned Responses
    
    Chat/Messaging
    
    File Sharing
    
    Mobile Access
    
    Multi-Channel Communication
    
    Real-Time Notifications
    
    Support Ticket Management
    
    Third-Party Integrations
    
    Transcripts/Chat History
    
    Transfers/Routing
    
-   More features of Support Board
    
    Chatbot
    
    Customer Support
    
    Customizable Branding
    
    Geotargeting
    
    Live Chat
    
    Offline Form
    
    Proactive Chat
    

## Support Board Integrations

Messenger

Integration rated undefined from -1 review

Google Cloud Translation AI

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

Telegram

Integration rated undefined from -1 review

WHMCS

Integration rated undefined from -1 review

Viber

Integration rated undefined from -1 review

See all 14 integrations

## Support Board User Reviews

Overall Rating

4.9

Ratings Breakdown

5

90%

4

10%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

5.0

Have you used Support Board and would like to share your experience with others?

VR

Verified

Reviewer

Education Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

HIGHLY RECOMMENDED Plugin

5

I'd like to recommend everybody to use this Plugin. Customer Support is very good and I'm totally satisfied with the way of their dealing.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I'd like to recommend everybody to use this Plugin. Customer Support is very good and I'm totally satisfied with the way of their dealing.

Cons:

I didn't find any cons in this plugin, Thank you for the wonderful plugin.

Read More

CD

Christian D.

Verified reviewer

Design

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

The best I have tried..

5

My overall experience with Support Board has been very positive. I have felt very well looked after by support and they are happy to answer any questions no matter how silly they may sound. I have never found any other software at this price-point with this level of features.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about Support Board is the huge range of settings. There are so many features I am using some that I did not know I needed until I saw them. Being able to customise the chat widget to your exact taste and brand really helps aesthetically and improves the user experience overall. Being able to integrate Slack is brilliant and is a huge plus for our requirements.

Cons:

Auto-updates did not work for me first try. I was quickly assisted by customer support and they told me I needed to enable "PHP Zip function" in my cPanel so the auto-updates could work. This was disabled by default so not After doing this it was all fine and updates seamlessly.

Reasons for switching to Support Board

I made the switch because Support Board seemed to have all of the features I liked about other chat widgets, as well as some extras so it was a no brainer for me to switch even after spending hundreds with other providers.

Read More

MH

Micah H.

Verified reviewer

Internet

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

The best for you and your visitors!

4

We needed a live chat system that's modern, when I went looking this checked every box I needed. I plan on buying more copies for more sites and will recommend this to everyone I know, so far loving the integrations as well as the features and hope you guys can get more things like desktop software, direct Joomla! plugins and improve what you've got.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The amount of plugins and customization that this has... I've been using live support chats since the early noughts, this has gone above and beyond and at a price that is unbelievable for what it does.

Cons:

The best I could come up with a negative is there isn't a windows or Linux support system I can install and get notified when chat or tickets come in. But I bought this for Slack integration anyways.

Reasons for choosing Support Board

I can't remember the other names however the plugins we're everything for me, dialogflow, WordPress, whmcs, slack... These allowed me to use our already licenses or purchased tools and integrates perfectly with them.

Read More

MM

Mario Humberto M.

Verified reviewer

Publishing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

The best of the besru

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I would dare to say that it is one of the best codes that I have ever bought for my website. that's all you need for a chat. You can customize it by web section, see the user's position, automate, etc. You have practically for life what you pay per month on other platforms.

Cons:

All good. So far I haven't found anything negative.

Read More

SC

Sebastiano C.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Professional

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is very cheap and I pay only one time but it is professional and it works great

Cons:

I want more apps like LINE app in the marketplace

Read More

PD

Patrick D.

Verified reviewer

Design

Self-Employed

Used daily for less than 2 years

Review source

Reviewed July 2022

Awesome chat/support plugin

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to install and configure. Saving time with customer support. Powered with Artificial Intelligence and Slack integration.

Cons:

Now I have all that I need for my business.

Read More

FS

Frederik S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

An awesome software!

5

I'll keep it short and sweet. With Support Board you buy a fantastic system that comes very strong with many features and offers everything you need. Price absolutely great! I am more than satisfied.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's a really solid and well programmed software! Your free to choose between a cloud, php (server) or WordPress solution. And it's fully packed with a lot's of futures.

Cons:

Maybe the only thing what could be cool would be an extra implementation for email receives.

Read More

MA

Mohammed A.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Customer Support

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's a one-time payment and you own it forever, supports WhatsApp and Messenger/Instagram! it's very easy to understand and use by our employees! The PWA makes it easy to use on phones or on the go! And the best part was the customer support received!

Cons:

Nothing at all, it's a great alternative to Wazzup and similar software.

Read More

EG

Enrique G.

Verified reviewer

Design

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2022

Very intuitive to setup, great design and UX for the end-users on our site.

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

Very intuitive to set up, great design and UX for the end-users on our WordPress and WooCommerce site.

Cons:

No cons were found during the testing of the software.

Read More

MR

Maya R.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Good App With A Lots of Features

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This is a clean chat app i’ve ever seen. Easy to customize with a lot addons support.

Cons:

I hope it will bring more features on chat area.

Reasons for switching to Support Board

Slow loading on that plugins and not very clean and simple

Read More

Showing 1 - 10 of 10 Reviews

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