About TABLE

TABLE is an all-in-one customer experience management (CXM) solution that empowers organizations to manage all customer interactions in one single messenger interface. TABLE enhances customer experiences through the use of integrated collaboration tools, pre-made interaction widgets, and appointment scheduling capabilities.

With TABLE, businesses can craft meaningful customer journeys to power 24/7 experiences by utilizing online ads, social media, and email campaign tools as well as live chat/chatbot widgets and built-in appointment scheduling. Businesses can build unique experiences with personalized messages and links to captive and engage customers/visitors. With process automation and service workflows, TABLE can automate experiences such...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

2 Reviews of TABLE

Overall rating

4.5 / 5 stars

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September 2020

Jim from XForms, LLC

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

If you want live video chat on your website or app, TABLE can make that happen

Pros

The customer service I received from the TABLE team was exceptional. They helped implement the integration, recommended an appropriate workflow, actually helped set up that workflow, and were there at all hours ready to assist in any way.

Cons

The product is still young, and as such has a few weaknesses. It would have been good if SMS messages were available instead of just app push notifications.

Reasons for Choosing TABLE

Video chat and intelligent bot attendant

Response from Table

Replied October 2020

Thank you so much for your review Jim! We're so happy to work with your company.

September 2020

Shawn from Kontract

Company Size: 2-10 employees

Industry: Business Supplies and Equipment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

September 2020

Good Start

Pros

Great support team! Just getting started with Table, getting great help with implementation

Cons

Not being a developer, some of the connections to link interactions together can be confusing

Response from Table

Replied October 2020

Hey Shawn, thank you so much for sharing your feedback. We'll continue to improve our product. We appreciate working with you!