tawk.to

Tidio Chat

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Ratings & Reviews

Overall Rating

4.63 / 5 (198)

4.69 / 5 (126)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 13, 2020

May 14, 2020

Pros/Cons

  • Pros

  • Easy to use on the front end, great phone app works seamlessly, easy to install on my website

  • Simple and very quick to set up and implement. Great features and customisability

  • Cons

  • chat is very good for your page, the only bad thing is that it is not so customizable until the version pays.

  • At first, it is not easy to understand the operation of the chat and the options in the left sidebar. The application is really excellent, but it can be a bit more intuitive

  • Pros

  • It was super easy to install and setup. The customization options are easy to work with. And it seems easy for the users to engage with us.

  • I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

  • Cons

  • Not sure if this is a general problem or what, i could not install the linux application on my ubuntu 18.04 perhaps somthing can be done about it. Aside from this everything works just fine

  • A little buggy at times and widget is slow to load on the web site. Customer service is on and off as they respond quickly but the agents are not all professional.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots