tawk.to vs Zenvia Conversion

RATING:

4.6

(327)

tawk.to has 327 reviews and a rating of 4.57 / 5 stars vs Zenvia Conversion which has 359 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (327)
4.1 (359)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 19, 2024
January 8, 2024
Pros/Cons
  • Pros

  • I like that there is a free version that allows chat support to your website like a pro.
  • So far I’ve really enjoyed how intuitive this software is. It didn’t take a lot of effort to set up which is nice and there was no “learning curve” at all.
  • Cons

  • It is a bit difficult to reach an official when we have technical problems.
  • There are no errors, but on desktop, it appears quite a few times.
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  • Pros

  • The UI is intuitive and conversations are easy to manage. Creating new contacts or beginning conversations with new customers is critical to good service.
  • The WhatsApp integration is a powerful feature to communicate with clients.
  • Cons

  • Integration with Facebook sometime is a problem.
  • Sometimes technical problems occur causing delay in the delivery of information.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos