# Tidio vs Tiledesk - 2026 Comparison - Software Advice > Tidio vs Tiledesk - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/live-chat/tidio-chat-profile/vs/tile-desk --- [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / Tidio vs Tiledesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Tidio vs. Tiledesk: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Tidio vs. Tiledesk: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price $24.17per month Free trial Free version Pros: - Customer Support - Integrations Cons: - Pricing Who uses Tidio Based on 590 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (21%), Retail, Consumer Goods & Services (17%) and Professional Services (12%) - Top use case: Live Chat (46%) 85% of users recommend this product [](https://www.softwareadvice.com/live-chat/tile-desk-profile/) [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) 4.6 [(154)](https://www.softwareadvice.com/live-chat/tile-desk-profile/reviews/) Starting Price €49.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Tiledesk Based on 154 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (36%) - Top use case: Live Chat (69%) 88% of users recommend this product [](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) Tidio 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) [](https://www.softwareadvice.com/live-chat/tile-desk-profile/) Tiledesk 4.6 [(154)](https://www.softwareadvice.com/live-chat/tile-desk-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 590 reviews Ease of use 4.7 Value for money 4.5 Customer support 4.6 Functionality 4.6 4.6 Based on 154 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.4 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 744 reviews from Customer Support * * * Autoresponders N/A Canned Responses N/A Chat/Messaging N/A CRM 4.3 Email Management 4.5 File Sharing N/A Autoresponders 4.4 Canned Responses 4.4 Chat/Messaging 4.8 CRM N/A Email Management N/A File Sharing 4.4 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Google Analytics 360Not enough reviews ](https://www.softwareadvice.com/bi/google-analytics-profile/)[ UserVoiceNot enough reviews ](https://www.softwareadvice.com/product-roadmap/uservoice-profile/)[ WixNot enough reviews ](https://www.softwareadvice.com/crm/wix-profile/) [ MessengerNot enough reviews ](https://www.softwareadvice.com/internal-communications/messenger-profile/)[ TelegramNot enough reviews ](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/)[ RasaNot enough reviews ](https://www.softwareadvice.com/live-chat/rasa-stack-profile/) ## Reviews * * * AK Arif K.Software EngineerInformation Technology and Services, 11-50 employees "We got a fast alert from Tidio in Slack, so it helps to provide a fast response to customers, and helps to grow to make a good connection with our customers." Oct 22, 2025 DS Divya S.OwnerRetail, 2-10 employees "Sometimes when i check as a user on landing pages bot screen lags or takes time to say hi to user came from ads on our landing page." Jun 29, 2025 SB Sofia B.Marketing SpecialistComputer Software, 11-50 employees "I'm using the tool in its simplest mode but I can see all the capabilities and strengths of a tool that grows with your business." Dec 30, 2024 DW Del W.Project managerNon-Profit Organization Management, 501-1000 employees "Tile Desk has limited integrations with other third-party tools, which may be a drawback for businesses that rely on several tools." Apr 2, 2023 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs Tidio](https://www.softwareadvice.com/remote-support/slack-profile/vs/tidio-chat/)[LiveChat vs Tidio](https://www.softwareadvice.com/help-desk/livechat-profile/vs/tidio-chat/)[Chatbase vs Tiledesk](https://www.softwareadvice.com/live-chat/chatbase-profile/vs/tile-desk/)[ChatGPT vs Tiledesk](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/vs/tile-desk/)