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> Reviews of Tiledesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tiledesk is a good fit for you!

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Tiledesk Reviews

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[Overview](https://www.softwareadvice.com/live-chat/tile-desk-profile/)

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# Tiledesk Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(94)

4

(55)

3

(3)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.4

Value for money

4.6

Functionality

4.4

* * *

### Pros

"I personally love how Tiledesk still give you flexibility on integrating with external third party application, for example your own web application that can be easily plugged into Tiledesk."

"With Tiledesk chatbots, we enable our customers to reach us via WhatsApp for instant support."

"I'm using the tool in its simplest mode but I can see all the capabilities and strengths of a tool that grows with your business."

### Cons

"Tile Desk has limited integrations with other third-party tools, which may be a drawback for businesses that rely on several tools."

"The thing I liked least about TileDesk was the lack of possibility to integrate the scrollable sliders among the contents to show in the chatbot messages"

"Deploying Tiledesk Community using Docker ComposeWe have tried both options and although we managed to install the backend, we couldn't make the widget work."

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Tiledesk Reviews, Pros and Cons - 2026 Software Advice