Titan Chatbot

Titan Chatbot is a conversational AI chatbot that can resolve customer issues without the need of human agents. Using natural language processing, Titan Chatbot can understand the content of any request and automate the delivery of 100+ pre-built replies and questions. Titan Chatbot can automatically detect new sales opportunities by tracking when users are browsing new products. Once detected, the chatbot will then initiate an automated customer chat and forward high-value customers to agents. Titan Chatbot can also detect customers when are likely to churn and automatically route churning customers to agents. Features include chat/email routing, multilingual capabilities, detailed analytics, conversation logs, entity recognition, query clustering, CRM/RPA integrat...