Supported Operating System(s):Web browser (OS agnostic)
Venew is a web-based live chat solution designed to help businesses automate customer communication through messaging, voice calls, website visitor tracking and more. Key features include canned responses, geotargeting, offline form, proactive chat, customizable branding and real-time consumer-facing chat.
Teams using Venew widgets can customize chat widgets as per individual tasks, display a welcome message to customers and recommend products and services to visitors based on website activity. The application creates tasks based on the questions answered by customers, which users receive via email or SMS. Additionally, it offers a CRM system that collects, stores and processes information about leads to increase sales opportunities.
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