# VIVI Software Reviews, Demo & Pricing - 2026 > Review of VIVI Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/vivi-profile --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / VIVI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VIVI 2026: Benefits, Features & Pricing Wondering if VIVI is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview VIVI 4.0 [(4)](https://www.softwareadvice.com/live-chat/vivi-profile/#reviews) Pricing Starting at $0.05 per month ### About VIVI VIVI is a conversational AI platform that uses generative AI and natural language processing to create realistic and natural voice and chat interactions with customers across various channels, such as websites, mobile apps, texting, or phone calls. It can handle multiple languages and accents, verify the identity and characteristics of the speaker, and generate human-like speech. It can also understand the meaning and intent of the customer queries and requests and provide relevant responses based on the context, history, and goals of the business. VIVI can help businesses to automate and improve their customer service, sales, order processing, appointment booking, and survey processes. It can also reduce their operational costs, increase their revenue, and enhance their brand image. VIVI is powered by GoVivace's patented voice technology, which includes Listener (speech recognition), Authenti (voice biometrics), Speaker characteristics (voice analysis), and Text to Speech (speech synthesis). It also uses various machine learning algorithms and natural language processing techniques, such as RASA NLU, TensorFlow NLU, Spacy NLU, Duckling AI, and ChatGPT. VIVI is a highly configura... ble and scalable solution that can be customized and integrated to suit the specific needs and goals of any business or organization. Wondering if VIVI is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## VIVI User Interface ## Popular VIVI Alternatives Main Product VIVI 4.0 [(4)](https://www.softwareadvice.com/live-chat/vivi-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.0Value for money - 4.0Customer support - 4.0Functionality Pricing Starting at $0.05 per month Get Price Alternative Product [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) 4.8 [(88)](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.73Value for money - 4.79Customer support - 4.68Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.24Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) 4.2 [(130)](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 3.93Customer support - 4.02Functionality Pricing Starting at ₹69.00 per month Get Price Alternative Product [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) 4.6 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.48Value for money - 4.50Customer support - 4.37Functionality Pricing Starting at $45.00 per month Get Price ## VIVI Pricing and Plans Starting price: $0.05 per month Free Trial Free Version Enterprise $0.05 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## VIVI Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of VIVI A/B Testing Activity Dashboard AI Copilot Alerts/Escalation API Augmented Analytics Automated Routing Autoresponders Canned Responses Chat/Messaging Chat Transcript Contextual Guidance CRM Customer Database Customer Experience Management Customer Surveys Customizable Branding Data Extraction Email Management Feedback Management Generative AI Intent Recognition Knowledge Base Management Language Detection Lead Capture Lead Qualification Live Chat Machine Learning Mobile App Multi-Channel Communication Multi-Channel Management Multi-Language Natural Language Search Performance Metrics Proactive Chat Real-Time Analytics Real-Time Notifications Reporting/Analytics Reporting & Statistics Search/Filter Sentiment Analysis Social Media Integration Speech Recognition Speech Synthesis Surveys & Feedback Text Analysis Third-Party Integrations Topic Classification Transcripts/Chat History Transfers/Routing Visual Analytics Workflow Automation Workflow Management ## VIVI Integrations Salesforce Service Cloud Integration rated undefined from -1 review Salesforce Revenue Cloud Integration rated undefined from -1 review Salesforce Field Service Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 25 integrations ## VIVI User Reviews Overall Rating 4.0 Ratings Breakdown 5 75% 4 0% 3 0% 2 0% 1 25% Secondary Ratings Ease of Use 4.0 Value for money 4.0 Customer support 4.0 Functionality 4.0 Have you used VIVI and would like to share your experience with others? Jim W. Verified reviewer Marketing and Advertising 1001-5000 employees Used daily for less than 6 months Reviewed August 2024 VIVI Voice is perfect for Seamless Interaction 5 Overall, VIVI has been a great addition to our business. The efficient and reliable, making our callflow smoother Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: VIVI stepped in when I needed to scale my business. The tailored design and attention to detail meant we went live quickly. Cons: All went as planned. We have no complaints. Everything has been handled exceptionally well, and we are thoroughly satisfied with their service. Vendor Response Thank you for your kind review. We strive to do our best. Replied August 2024 Read More as anurag s. Verified reviewer Computer Software 10000+ employees Used daily for more than 2 years Reviewed September 2023 VIVI Review: Realistic voice, snappy response and accuracy make it a delight 5 We needed the solution for a short outbound survey, to collect customer opinions. The solution worked perfectly and created the report we needed very quickly. We had full control on its behavior. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The voice is very natural and it understands the user input very naturally as if talking to a human. Cons: Solution optimization and delivery took some time Reasons for choosing VIVI We already had a good working experience with the company and liked what they offered. Vendor Response Thank you for the kind review. Our focus is on attention to detail that enhances the customer experience and improves the performance of our AI. Such fine-tuning is an ongoing process, but it also means that sometimes the initial deployment takes a little time. Replied October 2023 Read More MC Marko C. Verified reviewer Education Management 11-50 employees Used daily for more than 2 years Review source Reviewed April 2025 Terrible updates 1 Terrible Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It barely functions. Cons: Upgrades are just like installing them frmo the beginning. No background updating and you have to downlaod an EXE file everytime you upgrade, jsut patheitic, abnd if you dont upgrade it stops working after a while and causes lots of other problems. Our school uses it and everyone hates it! Read More HA Hugo A. Verified reviewer Consumer Goods 11-50 employees Used daily for less than 2 years Reviewed April 2024 Efficient Voicebot and chatbot VIVI 5 I am happy with the VIVI voicebot and chatbot service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Human agents could not handle the workload i needed to scale my business VIVI provided me with a pathway to scale my business cost-effectively. With VIVI i got a full-service performance tuning and improvement program that the company experts managed. They custom-designed the flow and took care of all the nuances. We went live within two months and i am delighted with the service. Cons: It took a little longer to go live than expected. Vendor Response Thank you for your kind review. We strive for perfection and with human technology tasks, occasionally certain implementations are more complex than anticipated. We are glad that it worked out well. Replied June 2024 Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Chatbot Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3055) Recently recommended **0** times [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) **4.6** (1392) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times Stuck Between Options? Our experts can help you compare VIVI with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice