All WhatsApp Reviews

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Eva

Accounting, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2023

WhatsApp Review: Set Up In Less Than A Minute.

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Maszni

Verified reviewer

Entertainment, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

My choice for mobile messsenger

This software is very easy to use and doesn't consume too much space in my phone. The software is very stable and i have never experience system crash from this software.

PROS

WhatsApp only need internet connection for sending text to my contact list or having video call with any other money charges. The quality for the video audio for the video call is in High Definition(HD) and i am very happy with it. Many of my colleague is using this software, so we have choose it as our alternative communication hub.

CONS

What i like the least is, this software will compress and downgrade the picture quality that I sent to others with no option to sent it in the original quality. Other than that, the recovery process is quite confusing and i have not successfully recover all my chat history to my new phone.

Reasons for switching to WhatsApp

WhatsApp is more light and easy to use. I am very happy with the switch.

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Lupe

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Family, friends and business together in one place

I really like the overall experience with WhatsApp. I think it is way better than any other social media out there. I have been using it for a couple of years, and I use it every day on my phone as well as on my laptop. It helps me stay connected with family and friends from different countries, which is great!

PROS

WhatsApp offers voice calling features, video calls, one-to-one private messaging, group messaging, file sharing, and location sharing. In 2011, WhatsApp was a fast-growing social networking service within Europe but has since expanded to provide service in most regions of the world.

CONS

No option to sign out of WhatsApp from your iPhone or iPad. You can set it up so that people can't see when you were last active, but you can't choose to show a timestamp for that at all. The app does have animated stickers, but these can't be used on iPhone XS or XR because they're too big and left-aligned.

Reason for choosing WhatsApp

You can safely send messages on WhatsApp without worrying that anyone else will read what you're saying. We've added end-to -end encryption to every form of communication on WhatsApp, from individual text messages to group chats and voice calls. It powers every message, photo and video sent over the service — no matter where in the world you and the person you're communicating with are located.

Aman

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Whatsapp are trusted paltfrom

My experince about whatsapp are best for education parpuse

PROS

What are best feature for conversation

CONS

Whatsapp platform are best platform for education

Reason for choosing WhatsApp

No any choose for whatsaap over these alternative

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Maria

Verified reviewer

Internet, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2019

Seamless Performance, Always Reliable

Love this app. I can communicate with family, have calls, video chats at long distance. I dont know how we would communicate otherwise.

PROS

I love the simplicity of this app. I've been using Whatsapp for years as an alternative to SMS. There is a lot to say about this app, but I think the constant validation and feedback that it provides is one of it's best aspects. Im constantly on the move, and sometimes I'll be in areas where there is little to no wifi or signal. That doesnt stop me from using whatsapp to communicate, in particular because I know the state of each message when I send it. If I have no wifi, there is an icon that indicates that. If the message was sent, read, or not received, there is an icon for all of this states. Those visual indicators are so important, and something that I see lacking in a lot of other apps. Those indications put me at ease. Of course, we cant forget about encrypted messaging. This is one of the most valuable reasons to use it. I dont like the idea of someone having access to my personal content, so it's given me the security and peace of mind that my stuff stays within the conversation, not outside of it.

CONS

Visually, it's not the most strongest. I think more customization tools for users would be great. Themes are nice, but I think having control of more aspects of the messaging would be great. The green gets a bit dull after a while, and we are social beings, so I know I am looking at that green bubble on a daily basis. Additionally, the bottom navigation could be re-ordered based on importance. I'm constantly selecting the wrong tab, thinking that it's the chats tab (which is located second to last). I think developing a better navigation system that actually prioritizes the parts of the tab section that are most commonly used would be a great addition.

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Muhammad Aamer

Verified reviewer

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Whatsapp is the greatest platform for Chatting and calling

My overall experience is the best with whatsapp. I have never faced any unexpected issue. Whatsapp is one the fastest real-time and most compatible with more device chat app which i can use for messaging(text, Voice, Video), File sharing, video calling and audio calling.

PROS

I love each and everything that whatsapp provide but the most favorit thing of me in whatsapp is the no-delay real time messages. There is allot of chat apps which also provide real-time chat but whatsapp is the best and also it is more compatible with many devices

CONS

One thing i do not like about whatsapp is it does not provide updates to all it's users at the same time.

Animesh

Media Production, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2024

My 3 years experience in about WhatsApp

I love to use WhatsApp because this app is very easy to use I Highly recommend my friends to use WhatsApp

PROS

I liked WhatsApp for mainly chating my friends and sharing photo and video In my group chats I think this very good features for all people I also liked WhatsApp backup feature too

CONS

i like using WhatsApp but i think WhatsApp voice call quality is not good sometimes call voice is broken please improve this feature

vinay

Food Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2024

The Ultimate Communication Companion .

PROS

1. EASE OF USE - WHAT'SAPP Is Simple Platform And Good Communication Like , Making It Is Easy To Send Messages , Make Calls , Share Media and More . 2 . Most Like In What's app Is Secure Chat Lock .It Is Great Feature .

CONS

1 Data Sharing - I Think That What's app Stores Our Data And It Is Used By Other Industries Or Advertisers. 2. WHAT'S APP STATUS FEATURE NOT ADD MUSIC

Loknath

Fine Art, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

The great WhatsApp revolution!

Excellent! My life became easier, as I live on a remote island, with telecom lines always failing. WhatsApp has come in like a messiah and I am using it for business, meetings, file sharing, and more. My office in my pocket.

PROS

Globally connectible, easy-to-use file sharing, user-friendly interface, excellent global live chat that has erased the dependency on International trunk calls.

CONS

Spam and fake news have found a way into the application, which may be dangerous for the social fabric of the world.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Instant messaging tools

WhatsApp allows me to talk online with another person who is at the end of the world. This application allows me to know all the news about my company.And make free calls

PROS

WhatsApp has an audio and video calling function, it's free and easy to use, its price is pleasant for everyone and it lets me send my chats by e-mail.

CONS

The downside of WhatsApp is that every time you send a file, it goes straight into the storage memory, and there's a file transfer limit.

pradeep

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

What messing and group and update is used is very complete

I like WhatsApp as a whole except for one or two options.

PROS

I like to do video call and chat on WhatsApp the most.

CONS

don't like the channel option below the status option in WhatsApp.

Reason for choosing WhatsApp

Because by the time I started using mobile, everyone had started WhatsApp and I like to talk to people, there was only one option.

Nasar

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

My experience with whatsapp

I would my overall experience with WhatsApp from last several years is just outstanding

PROS

Ease of use, end to end encryption, easy sharing of photos and files

CONS

The new version of WhatsApp which is having channel list that’s not related to me

Jessica

Broadcast Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Whatsapp any day, any time.

PROS

Ability to use it even when one has no credit on the phone. Just being at the shopping mall where there is Wi-Fi.

CONS

Amazed at how hackers easily target and infiltrate people’s account.

User Profile

Ganjar

Verified reviewer

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2019

Popular Messenger Service, Free for All!

I use Whatsapp for personal and professional communication. I chat with my families every day. I also chat with my students on weekdays, giving them advice with regard to their school projects, assignments etc.

PROS

Whatsapp provides users with various functionalities: text messaging, voice call and video call. Users also able to send files, images and links to other users. Whatsapp allows users to create groups, making it easy to gather people with similar interests. Whatsapp' quality of service keeps on improving. Its voice and video call functions are now on the top, providing users with clear audio and video connections. Truly, nowadays, people do not need to use conventional short message services or even talk time from telecommunication companies. They only need Whatsapp for their communication needs.

CONS

Whatsapp only provides users with basic knowledge management functions. Users can search and save messages but they can not sort the messages, index them or group them in any meaningful way. While it is easy to use Whatsapp as your social tool, it is hard to use Whatsapp as a project management tool.

Reason for choosing WhatsApp

Whatsapp is more popular in my country. My colleagues are already familiar with Whatsapp. It is easier to use Whatsapp rather than using other app and having to educate my colleagues.

User Profile

karthik

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Best product for chatting

I don't think I have used any app as much as this. Not a day goes by without using this app multiple times. That how easy and fun this is to use. I wish managing groups was easier but otherwise a great product. I am sure my kids will also start using this app long before any other famous app out there. That's how much this app has penetrated the market. That itself speaks about its usefulness.

PROS

Very minimalist, straightforward, easily understood product. Even users who are not tech savvy at all can use this with little effort.

CONS

Managing groups is not intuitive. For e,g., I cannot close a group I created. Only option I have is to exit the group.

Reason for choosing WhatsApp

What's app is used by a lot of my friends and business partners.

Reasons for switching to WhatsApp

What's app is used way more than Viber.

User Profile

Luis Daniel

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2019

Safe and Free communications app

It's pretty robust and it's up most of the time, it rarely has any downtime and you can use it from almost anywhere. It works on PC, iOS and Android and even with old phones. It's quick and efficent and you always have a communication app with you.

PROS

What's app is simple to use and simple to set up, you just need a phone number, which is one downside i'll explain in the cons. The chats are encrypted and secured. You can do group messaging, group calls, video chat and single calls. You can send images, files, pdfs , videos and contacts. It's really versatile and can be used inside a company so everyone has a channel of communication between them. You can use a landline number and even google/skype numbers. It has a big amount of privacy settings so only contacts or people you allow can see your picture, bio or even reach you. You can use What's app on the web and on the computer. You can also use it to speak with people outside your country and not let your carrier charge you for out of country calls.

CONS

Your account being tied to a phone number can be a double-edged sword. In case you swap numbers, you need to make sure you update your what's app account to the new number. If you have a landline for a business, you can still use what's app but you need to do the verification by a call instead of a text. Phone numbers can be shared and you can receive spam. So you would need to manage your privacy settings. You can use What's app only on one phone at a time.

Reason for choosing WhatsApp

We we're going to use telegram but since what's app was more popular among the knowledge of the workforce, we went with it.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

WhatsApp as a Messenger

WhatsApp is the main messaging application used by my self. I as the administrator of the whatsapp group of my company can reach all the members within seconds with important messages which far more easier than dealing with emails and stuff. So I think as a messaging application, whatsapp serves you the best.

PROS

WhatsApp is the frequent messaging app used by myself which enables me to be in touch with my friends. It allows you to send messages, pictures, documents, location to your friends as well as the voice and vedio calling facility. The ability to form chat groups is a marvelous feature in whatsapp which provide easy communication path to a group of friends. There are administrators in a group who can add or remove members from the group as well as they can control other members ability to send messages to the group. Also the whatsapp status function allows you to share our daily routine as well as anything you want in the form of picture or video among all your contacts.

CONS

Whatsapp has several cons also. The major problem in whatsapp is the audio quality as when the signal strength is low audio quality diminishes. Additionally once you delete a message, photo or video there is text appearing in the interface as 'The message was deleted' which makes us uncomfortable.

Reason for choosing WhatsApp

Because of the simple interface and many of my contacts were using viber

Fernando

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

A powerful communication toll

In this time of quarantine communication is essential. You can use WhatsApp to: talk to friends and family, meet work colleagues, purchase products at home and even make great video calls.

PROS

A lot of people do have this social communication tool, then it's easy to find whoever you need to make contact. Many companies also use Whatsapp as a customer service number, so you can get in touch very quickly and easily. You can create and join groups of interests so the message you need to spread needs to be send only once. Audio and video calls are also very reliable and smooth depending on your internet connection.

CONS

There is a little problem with the backup model Whatsapp uses. For example your media, if you ever want to change you cellphone and don't backup you media before, you can lose the older ones. There is other messaging tools which holds your media safely for a very long time, so you never need to worry about backup. You can get around this by using the Google Drive backup, but not everybody is aware of this.

Reason for choosing WhatsApp

Because of the number of active users, WhatsApp has a very larger base of users. At least in my region, is much more likely that somebody uses WhatsApp than any other messaging tool.

User Profile

Angel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2022

It's ok for chatting and keeping touch. Barely more than that.

PROS

Whatsapp is a very useful tool for those who are in the need to keep in touch with partners, clients, or, why not, friends or family. It's really helpful when it comes to people who lives in countries where SMS texts cost fees per sending, because now you can live chat, send pictures, documents, videos, even videocall or call a person or a group of people for free whenever you're connected to a network or wi-fi. It's delivery system is also effective, so now you now when your text has been sent, when the other person has received it, and also, when he/she reads it (as long as those features are on) Calls or videocalls have good quality, and save you many fees on your phone credit. The way you can connect your Instagram profiles and Facebook Pages directly to Whatsapp gives communication a fastest dynamic and easy development.

CONS

As much as you can send files through the app, it has its limitations. So far, you can only send a max of 16mb per file, so it might be kind of trouble speaking of sending corporate files, or specific documents to your work team, clients, etc. Also, its such a pity that the only way you can add people on Whatsapp is through their phone number or QR Code. It'd be a lot easier if you could just have a username as other platforms do. Quality in pictures and videos mainly seems reduced in many cases. So its definitely not the best platform for sharing files.

User Profile

Devyani

Verified reviewer

Banking, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Popular best messaging and client facing communication app

Overall, this app is brilliant for casual communication or for small business lead collection. I cannot use it for my professional clients as it is not that much capable on desktop app to share big files to client. Its great that they are improving the app to cope up with business needs with payment gateway and APIs for website's livechat.

PROS

I have seen every month updates from WhatsApp and its getting better and better everyday. I am using WhatsApp for business communication and I usually call my clients abroad which might cost me more if done through sim call but whatsapp saved my lots of money and time too. Even with whatsapp I can share my catalogue which I don't need to send everyone as it is available on my profile itself. Also, they have started payment gateway for business and people so that I can get all things needed for my business in one place..

CONS

Lots of time, I needed to send bigger files in zip or sometimes in pdf format but whatsapp don't allow drag drop for files more than 15 mb and even attaching them as document won't work because overall whatsapp restricts file size more than 25 mb. Desktop app make my system hangs many times if make it ideal for sometime. Even on browser based app takes lots of ram if used with chrome.

Reasons for switching to WhatsApp

Hike was full of spams and is not a proper communication app or messaging app. I have heard of whatsapp from friends and colleagues and started using it.

Othniel

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed February 2021

WhatsApp the good bad and ugly

Overall, it's a good app for communication. Seeing that it is free and the Facebook owns it... Means they will be hear for the long haul. So if you are looking for a reliable communication app, this is it.

PROS

• It's simplifies keeping in touch with my clients both locally and abroad. • It's easy to use and the voice calls are not bad. • Video calls also very ok. • Its free so that's an added value. • I love the web/desktop experience as well though I feel there's room for improvement. • I love the Whatsapp Status ...it feels like a whole separate social media on its on. • It has API services that can allow a bot service through it. • Yes I love the emoticons plus the user generated ones.

CONS

• If you are in a few active groups that post alot of media your phone can easily get full . I would have thought WhatsApp would have an option to save medin the cloud instead directly on yourphones. • I would have thought that with the ability to have groups and do group calls, WhatsApp should have been able to do a meeting room like zoom or Skype or Google hangout. What they have is an integration with Facebook that takes you out of WhatsApp to Facebook. I don't like that. WhatsApp has the people already... Why not just add that little service. ... • You can't restrict some chats incase a spouse happens to pick up your phone and sees what could potentially disrupt their otherwise quite relationship • I feel it can do more considering the information they collect from us at sign up. If it could even remind your contacts of your birthday for example, that would be nice. • When someone sends you a long audio file you really can't fast forward it per se. • When WhatsApp is doing backup of its files, it restricts us from using it. Can't it do the backup in the background? • If you delete message, the other person on the other end sees you deleted it... I think that should be scrapped. • You can be drawn into any group without your permission. That's not

Reasons for switching to WhatsApp

Popularity and user adoption Band wagon effect

Farhan Mubasshir

Business Supplies and Equipment, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

A Great Software to communicate with Customers and Employees for Business.

Communicating with Employees and Customers with ease has been a big help for me.

PROS

WhatsApp has been my partner from the start of my business, if I have to talk with my employees and if I have to make a group call or give a decision on a particular project I am always able to do it smoothly and easily with WhatsApp. Plus WhatsApp is used by almost a lot of people in the World for which our customers are able to get in touch with us in no time, and our team is able to produce them the best possible. I think the reason it's used by almost everyone is that its easiness of how it works, simple functions not too much hassle, getting the work done easily such as sending big files or links in the chatbox or group has really helped me because before I had to check my Gmail for the Documents related to my business and it mostly was really hard to find the exact document I was searching for in Gmail because there were a lot other more emails so I think how WhatsApp has enabled this function is really good. Also, the best part about WhatsApp is anyone can use it as it's really simple to use and almost no restrictions. Also, it helps me to see messages on my notifications rather than going back to the app to see the whole text and I think it helps me not let people know that I saw their message because sometimes you are just not in the mood to check anyone messages and if they give something not so important but you still have to reply to them because you have seen their text. And finally, I believe it's trustworthy for my privacy because of its end-to-end encryption.

CONS

I don't quite think there is anything bad with WhatsApp but I think it would be really good if they enable chat backgrounds to their web-based application as it would look good and more interesting to work on their. And I believe WhatsApp will come with a update soon for this feature.

Reasons for switching to WhatsApp

Viber isn't as popular as WhatsApp also I don't like it much because it's features are so hard to find out such as how to send a document or a sticker or any other digital-object.

User Profile

Noime

Verified reviewer

Hospitality, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great tool for building a close relationship with your client

It solves the issue of separating my business phone number and personal phone number since you can use personal WhatsApp and business WhatsApp at the same time.

PROS

I like that you can use your business phone number so that my client WhatsApp is separate from my personal WhatsApp. It also has auto response when I'm out of the office so the client knows that I could not respond as quickly. You can also set your business hours and status so clients are aware of what is going on with you.

CONS

It still sends you messages even if it's outside your business hours so sometimes you can't help but responds even if you are on a holiday. I also don't like that it always tells me I have duplicate contact when the other contact does not even have a name and the number was just recorded by WhatsApp automatically and you thought you already input your contact so you end up not having the client name on the details. Sometimes, it also says that you already have the contact but when you search it by name, it does not show up.

Reasons for switching to WhatsApp

I still use the dial-pad but no longer for messages. I used to use dial pad for business messaging but now, I only use it for calls because WhatsApp is more reliable since a lot of client has WhatsApp

Jefferson

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

WhatsApp: The bridge connecting friends with effective communication

WhatsApp is the best communication tool that is reliable and efficient to anyone who wants fast and quality communication with their friends, family or colleagues and employees at the business level with the aid of creating and using "WhatsApp Group"

PROS

What I like most with WhatsApp is the fact that I can easily send or receive messages and files from friends, family or my employees even when I am in areas with slow internet connection. Moreover, its end-to-end functionality provides me with a comforting sense of confidentiality, assuring that my conversations remain strictly private.

CONS

What I like least with WhatsApp's is the fact that primary identification method is through phone numbers, which means I need to share my phone number with contacts to connect on the platform. This is a concern because I prefer to maintaining a higher level of privacy and anonymity.

Reasons for switching to WhatsApp

Most of my contacts were not using telegram and it was not easy to convince them adopt it as means of communication between me and them. Most of them were using WhatsApp and therefore it was easy for me to get in touch with them by simply installing WhatsApp on my mobile phone

pavley

Civil Engineering, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

The best, fastest and best communication app

A wonderful program that is very flexible and easy and is used in many different areas

PROS

The best communication application ever, as it is characterized by many things, including communicating with friends quickly and easily and providing a lot of funny things such as stickers. It is also used in many areas of work and commercial advertisements, in addition to the stories that appear and bring us closer to friends and celebrate with them, and many things are published in addition to To voice and video calls and free use a lot of things are countless

CONS

I see that one of the disadvantages of this program is that it sometimes crashes and is slow at times

Reasons for switching to WhatsApp

Because Telegram can download videos with higher quality and larger spaces

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