Whistle Messaging vs LiveHelpNow

RATING:

4.7

(130)

Whistle Messaging has 130 reviews and a rating of 4.7 / 5 stars vs LiveHelpNow which has 73 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (130)
4.6 (73)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
June 8, 2022
Pros/Cons
  • Pros

  • I love how easy it is to use to communicate with our guests. The automatons have been so helpful to our business especially during covid.
  • We like its integration with our reservation software and resulting automatization of the guest registration and check/in process.
  • Cons

  • Channel system can become confused. Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user.
  • The notification sound gets a little annoying but we just silence if needed.
Read all user reviews
  • Pros

  • The customer support live chat from Live Help is awesome. Quick response to your questions.
  • The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.
  • Cons

  • It is little bit difficult to apply roles to each agent.
  • There are very few things that we could complain about with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos