WotNot

RATING:

4.6

(5)
Overview

About WotNot

WotNot is a no-code chatbot builder that facilitates conversational AI on websites, Facebook Messenger, and WhatsApp. With WotNot, you can turn your anonymous website visitors into qualified leads and ensure higher customer satisfaction through multiple platforms. Create enticing automated conversational flow using templates to generate leads, provide 24/7 customer support, and enhance your sales. Include rich media format in the bot builder like images and GIFs and leverage human handover feature for complex customer queries. Get started with conversational marketing using WotNot’s integrations like Airtable, Google Calendar, Dialogflow, Shopify, and Salesforce and provide a personalized experience through multilingual conversational experience.

WotNot Pricing

The product is available on a monthly and annual basis with features accessible according to the plan. There are four plans to choose from: a free plan, Startup Plan: $99/mo, Business Plan: $499/mo, and Enterprise: Custom pricing.

Starting price: 

$49.00 per month

Free trial: 

Not Available

Free version: 

Available

No-code Bot Builder

WotNot Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for WotNot

5 Reviews

Yash

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

WotNot Simplify Customer Interactions - My Review

I'm part of the team that uses and develops WotNot. We have built chatbots for several sites, and they perform quite well. It solves the problem of dealing with frequent customer inquiries by using chatbots to automate responses. This simplifies and saves time in interacting with clients. Furthermore, the personalised and dynamic interactions provided by WotNot's flowbuilder enhance the user experience to the next level.

PROS

WotNot's user-friendly UI allows us to simply design and deploy AI-powered chatbots. Its visual bot builder simplifies the entire process, even for those who don't know how to code. The platform's ability to interact with several communication channels ensures that customers are consistently engaged across platforms.

CONS

WotNot has not much to dislike about it. For me and my team, it is worth making use of its potential every day without serious inconveniences.

Reason for choosing WotNot

As we are developing it and are aware of its true potential for frequent usage. It is simple and quick to develop a bot with it for us and anyone else out there.

Harsh

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Super handy for pre-screening candidates

We used WotNot Chatbot to screen the candidates, We ask some of the basic questions to test the candidate knowledge with different input controls like text, buttons. This helps us to know more about the candidate and we can easily make the decision if he is a good fit for the open job position that we have.

PROS

It is very easy to use as no coding is required in order to build the bots, changing the flow of the bot is very easy with the drag and drop feature. It provides good dashboard analytics to keep track of how the bot is performing.

CONS

Feature to send outbound SMS/ Whatsapp messages to send a reminder to candidates would be a great addition to our use case.

User Profile

Mayerly

Verified reviewer

Marketing and Advertising, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

A chatbot in seconds

This tool is very easy to use and allowed me to create a chatbot from scratch in a matter of seconds without knowing anything about programming.

PROS

I really liked how easy their chatbot builder is to use, I was able to create my own chatbot in a matter of seconds with no programming experience required.

CONS

One of the aspects that I liked the least was the limitation in the customization of the chatbots. Although the tool comes with several predefined chatbot layouts and configurations, I felt that there was not enough scope to customize the chatbot to my liking.

ujjwal

Information Technology and Services, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

WotNot helped improve our demand gen by 60%

PROS

Undoubtedly, it has to be the ease of use. The user interface and the experience in building bots, or looking at the KPIs are the most superior selling points of this product.

CONS

Honestly, not a big deal but an expanded list of native integrations to Zapier. But I’m sure that they will implement it pretty soon, given their super fast deployments.

Sefa

Hospital & Health Care, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Wotnot bot is a good bot

PROS

it was very easy to setup and free tier enables you to understand before purchase

CONS

The web app was slow as the canvas was big

5 Reviews