Zowie

Zowie enables businesses to deflect tickets using automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as a standalone customer service system or enhance current tools like Zendesk, Shopify, Gorgias, and many others with automation technology. It helps teams automate repetitive questions, give agents more time for meaningful work, and offer customers faster resolutions. The platform gives agents tools to provide better help and build stronger relationships with customers. The solution allows managers to detect buying intent, give agents a 360-degree view of customers, and provide personalized sales advice.