About ClickMeeting

ClickMeeting is a browser-based webinar solution, that brings the power of webinars and video conferencing to organizations of any size, or freelancers.

It improves team collaboration, boosts effective communication, and makes online teaching simple.

The software requires no installation and works on all devices and operating systems.

Keeping user data secure and compliant with EU GDPR regulations is an important part of the platform.

ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises.

It primarily supports Marketing, Sales, Education, HR & Trainings.


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60 Reviews of ClickMeeting

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(15)

15

3 stars

(3)

3

2 stars

(0)

0

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 60 results

December 2019

User Profile Picture

Pierre-Clement from base10 - Partage d'espaces de travail

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

THE Alternative to appear.in or skype.

My experience have been great with ClickMeeting, really ease to use and full of features !

Pros

I've been looking for a long time for an all in one tool that help us to create quick meeting room for up to 4 people but also being able to organise interactive webinar in order to generate more leads. That's when I found clickmeeting ! This all in one tool is perfect you can easily share your desktop, invite many people, create webinar, create simple meeting, interact on the same document and also easily share presentation. If like me you are searching for a perfect all in one webinar / meeting tool go for it !

Cons

The only cons I would have is that it might be tricky for some people, which are not familiar with the tool to give the ability for other participants to talk and activate their webcam. They have to go on the presenter video box and then click on the icons to activate their own mic and webcam.

Response from ClickMeeting

Replied November 2020

Hello Pierre, Thank you for the review! We are glad you enjoy using our platform. All the best, ClickMeeting Team

September 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2020

Brilliant with a few teething issues

We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Pros

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Cons

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

Reasons for Choosing ClickMeeting

The simplicity of the platform is just perfect, anyone could use it. Also significantly cheaper and better value for money.

Response from ClickMeeting

Replied November 2020

Hello, Thank you for the review! We are glad you enjoy using our platform. ClickMeeting Team

August 2021

Kamila from Allegro

Company Size: 1,001-5,000 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2021

The most useful webinar platform on the market

Pros

I have been using this tool for at least 6 years in our company and so far we haven't found anything better. Clickmeeting is very easy to use. The most valuable feature is ability to customize registration form and follow-up activities to your needs. We are also happy to use the survey option during the webinar

Cons

I don't like the fact that Powerpoint presentations lose all transitions and animation when adding to the Clickmeeting. Online streaming should be in the standard subscription (it is additionally paid). I think that the weakest feature is chat moderation - it's only convenient for up to 300 participants. With more participants, it is difficult to control all questions and comments.

Response from ClickMeeting

Replied August 2021

Hello Kamila, Thank you for your feedback. PowerPoint presentation is converted to pdf when uploaded to the account, that is why it loses its transitions. We offer Screen Share feature as a workaround. As for the chat moderation feature, please feel free to contact our Customer Success Team to share more details on that matter, so we can forward your feedback to our R&D Team: https://clickmeeting.com/contact All the best, ClickMeeting Team

July 2020

Cristian from IDT

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

July 2020

Très deçu

J'ai annulé mon compte suite à un problème technique pour lequel clickmeeting refuse de me rembourser une partie des frais. en tant que organisateur après plusieurs tests, mon publique ne m'a pas entendu alors que le micro était allumé.J'ai du me reconnecter et ai finalement réussi à être entendu après 15 minutes. Pas terrible pour une première. En tant que débutant pour les webinars j'avais besoin de l'outil pour une séance (unique dans un premier temps) Je n'avais pas compris que mon compte allait être reconduit sur le mois suivant automatiquement. J'ai également surestime le nombre de participants et donc payé plus cher que nécessaire. Le deuxième mois m'a été facturé (prolongé) sans que j'ai eu besoin d'une prestation. Le fait que leur service clientèle "primé" n'était pas d'accord pour rembourser cette sur-dépense me paraît abusé, même si tout est certainement contractualisé quelque part sur leur site. J'allais organiser d'autres webinars occasionnels mais tenu compte des conditions limitatives et peu ajustées par rapport aux réels besoins des clients je ne donnerai pas suite. Je trouve que les services ne vont pas du tout dans le sens du client et sont loin des services client proposés par Apple, Uber ou Amazon. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Pros

Liste CSV et vidéo facile à télécharger.

Cons

Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Reasons for Choosing ClickMeeting

Je pensais pour le prix mais j'ai fait une grande erreur. Cela m'a couté beaucoup plus cher que je pensais.

Response from ClickMeeting

Replied August 2020

Dear Cristian. Thank you for your opinion and mentioned cases. Microphone problems are often caused by: - another instant messaging service is activated that intercepts the sound signal, - opening tabs/windows in a browser with a ClickMeeting room. In these and similar situations, the fastest way is to turn off other messengers and start the meeting in a different browser. The procedure is well illustrated by our infographic: https://knowledge.clickmeeting.com/infographic/how-to-join-an-event/. Occasionally, a large number of cameras turned on during a meeting may result in sound dropouts when Internet connection is poor. We recommend temporarily deactivating participants' cameras. Our customer support team helps you quickly in similar cases. In the event of a refund, they are honored in justified cases. It is difficult for us to respond to matters on the basis of "I did not use the tool, I am asking for a refund". We hope that the client will read the terms of the account.

August 2021

Tymoteusz from Ringier Trade Media

Company Size: 51-200 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2021

Clean, clear and easy to use. Great platform.

Very positive. Customer service was helpful and engaging.

Pros

It has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.

Cons

It could use a bit more options for paid sponsorships, such as banners.

Reasons for Choosing ClickMeeting

It was simply better. And price was attractive.

Response from ClickMeeting

Replied August 2021

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team