Flowplayer

RATING:

4.5

(10)
Overview

About Flowplayer

Flowplayer is an online video platform for publishers, broadcasters & digital media. Flowplayer is built for the needs of any enterprise that needs to deliver video on demand or live content at any scale. The enterprise solution comes with real-time analytics, dynamic playlists, a recommendation engine, easy to use monetisation capability and much more. The ultra-lightweight video player can be fully configured and customised to any specification. iOS & Android SDKs are also available for in-app video delivery.

Flowplayer Pricing

Flowplayer is a SaaS business model and we base the pricing on usage, for the full platform offering, there are a few metrics depending on what you need. The core pricing pillars are video plays (or stream starts), bandwidth (or CDN/Streaming) terabytes, storage terabytes, and encoding ingests (minutes uploaded). There are additional metrics that can be explored if you need more than one concurrent LIVE broadcast channel, DRM encryption or auto-transcriptions. The subscription includes the player product, all updates and dedicated support.

Starting price: 

$495.00 per month

Free trial: 

Available

Free version: 

Not Available

Flowplayer Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Flowplayer

10 Reviews

User Profile

Rait

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Simple to setup and manage

PROS

It was easy to setup, several configuration possibilities. Video quality is good.

CONS

Expensive to pay it every month. No other problems so far.

Nathan

Entertainment, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

Very Powerful Player

Half of our content is for videos to be displayed to viewers, so FlowPlayer is a major part in this.

PROS

It works on all browsers & mobiles, auto detects HLS when using their hosted platform & has a very nice design + customisation options.

CONS

The pricing for basic needs (just the player) is not worth the money comparing to the other players available. If we want to display ads before our videos, we have to upgrade to their medium tier plan which is not worth the money if you only use the player for external videos.

Reason for choosing Flowplayer

Customisation of the player, we can allow/disable certain elements of the player (e.g. Full screen, volume etc.)

Darryl

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Best option for self-hosted SaaS developers! but has severe bugs too

We tried some open source solutions, but the only one that claimed to have the features we needed was simply far too disjointed, disorganized and involved way too much trial and error to even get a full-bodied test up. So we reluctantly dived into Flowplayer. It was concerning because they seem to be going cloud-hosted as well. We can only hope they see the wisdom in leaving self-hosted as an option always. Flowplayer has really been nice to work with and I think their pricing model is fair. For self-hosted needs, FLOWPLAYER IS THE ONLY OPTION right now - if you really need robust full feature. Save your team the time, and just go Flowplayer. Hopefully they have the severe bugs fixed soon without introducing a bunch more, and then its the PERFECT PLAYER.

PROS

HLS + Dash + MP4 with browser detection, priority sources was key! Multi-quality sources key! Subtitles + Thumbnail tracks very good! Easy to setup, mostly clean and comprehensive API - must have! Documentation is better than most - some room for improvement, along with some better standardization of API features especially in the UI area. Support that actually responds? well thats nice. Could be faster response, but a few days response time is better than none at all!

CONS

It has severe bugs we were surprised to be the first to notice and report. The company didn't take our reports seriously until we gave them examples where they could see it themselves. 'Severe' bugs are when documented features simply don't work. In this case, it was dynamically loaded playlists, with mixed sets of videos containing mixed sets of subtitles and thumbnail tracks. Flowplayer switched videos fine, but refused to change subtitle or thumbnail tracks. Kind of shocking we're the first to report this, and that its taking them so long to fix. First they said 1 week, then 1 more week, then 1 more week, now in a few weeks because they want to fix it only in their new version not the current version. Now to get the fix we have to go to their BETA, which no doubt will force us to report more bugs. Why am I paying them, shouldn't they be paying me for debugging? Or at least a free player now that they know we're a useful customer that can help them improve their product? *shrug*

Reason for choosing Flowplayer

Features, documentation, ease of setting up kitchen-sink demo

Reasons for switching to Flowplayer

For many years we utilized JWPlayer, back when it was still a standalone self-hosted application. JWPlayer really did a good job, but then they went hardcore hosted and ruined the entire reason we used it. The last standalone version was v7 which had bugs in its ability to handle dynamically loaded playlists - it would error out when trying to switch between videos that have multiple sources, multiple subtitle, and multiple thumbnail tracks. We had to ditch it. IMO JWPlayer got too greedy and tried to pigeonhole everyone into their controlled cloud-hosted solution.

Gabriel

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Straightforward setup and easy implementation

PROS

Integration with our website was seamless and with low impact, the player works well in 99% of customers and we love how customizable it is.

CONS

While implementing it we didn't find any issues or drawbacks, can't think of any cons.

Reason for choosing Flowplayer

Price, customization, and simple implementation.

User Profile

Yanick

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Do not hesitate! Take a subscription...

PROS

I discovered FlowPlayer a few months ago. I was struggling with the general management, editing, and processing of my videos. Its multiple features make FlowPlayer an indispensable tool for audiovisual professionals.

CONS

Make additional moves to take advantage of the most advanced features.

Lars

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Flowplayer

Very seamless and easy to use.

PROS

Its easy to maintain the account, there are options to organize the content

CONS

The video management could be improved the dashboard could be updated

Reason for choosing Flowplayer

Better control and content control

Nyla

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great service and support. Highly recommended!

Excellent. I have no complaints with their services.

PROS

Ease of use, fast support and good pricing.

CONS

There was nothing I liked least about the software, everything was working perfectly.

Reason for choosing Flowplayer

Provided the same service for lower cost.

Layla

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

FlowPlayer has been a Godsend

Love this platform. Does the job. I am very happy

PROS

It works! It's easy to upload. Encoding is fast. The support team is brilliant. The player is top-notch and I have not had any issues with streaming worldwide. Great DRM too. Stats give good info.

CONS

None that I know of. Any issues I had earlier on were addressed

Reason for choosing Flowplayer

Better pricing and more control

Reasons for switching to Flowplayer

More functionality and looks more professional

Ericka

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Flowplayer is handing the volume of my new show

It has been great and met our needs.

PROS

I like its ease of use and how easy it is to get the code to place it on my show site. The analytics also help me track my promotion efforts with ease.

CONS

I wish I could change the color of the play buttons. I also would love live customer service.

Reason for choosing Flowplayer

Ease of use, scalability and price

Scott

Marketing and Advertising, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

Quality insights

PROS

We have been able to up our reporting game by knowing hoe far people are getting into each video being watched on our sites

CONS

haven't found any yet but I'll let you know if I do

10 Reviews