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Most Helpful Reviews for Resi
1 - 8 of 8 Reviews
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2022
Live Streaming Simplified
Resi combine with ProPresenter makes Live Streaming simple. The ability to "Clean Up" the feed and eliminate the glitches in the stream when the bandwidth or upload is limited are great.
CONSThe cost is a major factor when looking at Resi. It is not a cheap answer. Resi is limited on the packages it offers.
John
Religious Institutions, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Best live streaming service on the market
Resi has been amazing for us. Their customer support is easily the best I've ever experienced, and I couldn't recommend their products/service more!
PROSWe started live streaming our worship gatherings during 2020 and have landed on Resi as the best and most reliable streaming service. Before using Resi, we used a OBS, then Castr, both of which streamed directly to the internet with no delay (RTMP). With these services, any interruption to the internet will lead to glitches and buffering in the stream. The resilient streaming protocol (RSP) in Resi uploads two minutes of audio and video to the cloud before routing it to our live stream destination, which creates a healthier and glitch-free streaming experience. (NOTE: If your internet completely cuts out like happened to us a few weeks back, not even Resi can fix that!) Another huge selling point for us was that we switched to ProPresenter, which can function as a software encoder for Resi. In our setup, the visuals for our worship gathering AND our live stream are all integrated into one program. To make it even better, through the Resi control panel, we can easily set up a live stream schedule. Before Resi, we had to manually populate all of the details in Facebook and YouTube and manually start and stop each live stream. For us, this was not only tedious, but required an additional computer and an additional team member. Now that we have Resi integrated in ProPresenter and set up on a schedule, virtually everything is automated and we no longer need a dedicated volunteer to oversee the live stream. As a smaller church, this is huge for us.
CONSThe beauty of using ProPresenter as a software encoder is that everything is integrated into one program. The downside of that is that Resi is dependent upon the stability of the ProPresenter platform. Thankfully, we've never had ProPresenter glitch or quit unexpectedly during a worship gathering, but it did happen once during rehearsal. This is not necessarily a negative about Resi, just the acknowledgement of a risk to using ProPresenter as a software encoder.
Reasons for switching to Resi
We were interested in Resi for a few reasons: 1) we can set up a schedule to automate the start and stop of our stream, which eliminated the need for a dedicated live stream volunteer, 2) it can be fully integrated within ProPresenter, and 3) it uses resilient streaming protocol instead of the standard RTMP.
Vendor Response
Wow, John—thank you for taking the time to leave such a thorough and supportive review. We truly love to hear that Resi has allowed such automation and has cut down on your need for more manpower. You can use that volunteer to get out from behind a computer and into the lives of those in your community!
Replied July 2023
Joshua
Religious Institutions, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Automated streaming with confidence
Scheduling flexibility due to the structure of how encoders and web events are designed allows simple simulated live and live streamed events with excellent quality on a below average network connection. Our quality and performance with Resi far exceed the constraints of our network infrastructure.
CONSInterface experience could be improved to help with onboarding new staff to the platform.
Reasons for switching to Resi
Resi provides a more stable, hands-off, automated process than OBS.
stewart
Religious Institutions, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Resi is the solution to any public network streaming issues you may encounter-- 99.999 performance
Since partnering with Resi we have not had a single stream failure with our embedded player and by extension any of our social media platforms, none. This through the initial crush of covid streaming and the first Christmas under covid, they were rock solid, always available and supportive. Audio and video quality is superior. In all circumstances.
PROSHardware software solution, easy to deploy and maintain. Training and Support easily the best in the business bar none.
CONSthe process of scheduling and sim live is not exactly intuitive coming from other streaming services experiences, however multiple experiences in scheduling and executing and it becomes second nature to execute in.
Reason for choosing Resi
StreamingChurch.TV is the next tier in professional supported solutions, the online monitoring and stream management tools are superior to all of our prior vendors excepting Resi, their support and one on one problem solving and training were excellent as well, it came down to the robustness of the networks involved and the utilization of sim live production and scheduling. Resi's scheduling and functionality with two campuses and stream production was just that much better for our purposes. I can't say enough about the staffing and commitment StreamingChurch.tv provided us in our brief time together.
Matthieu
Religious Institutions, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Amazing product, worth every penny!
Ease of use, straight to the point, and keeps my mind at ease. I never have to worry about our stream anymore, as Resi takes care of it all!
CONSLove everything! There are no features that I need that are missing in this product.
Nick
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Live Streaming
Our ISP was unreliable in upload speeds where we would have dropouts and even disconnects. This has not happened since we implemented RESI.
PROSThe set and forget feature is super valuable for us.
CONSInitial setup was a little challenge for us, but customer service was awesome.
Reason for choosing Resi
Read reviews and the 2 minute delay made sense for what we were dealing with.
Trenn
Religious Institutions, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great streaming service & customer service
We've had a consistently pleasant Experience with Resi.
PROSI love how easy Resi is to use, manage, and navigate.
CONSI would prefer if Resi allowed the user more control over the stream delay. We have an interactive portion of the service that would be much better if we could stream in real-time. However, the encoder is locked at a 90-sec delay to prevent buffering.
Wendell
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
It just works
A software that you have don’t have to worry about making work. It just works. Makes sure the file meets requirements BEFORE it attempts to stream.
CONSI do wise there was just an archive system. Not what’s in events, but a separate version that can be pulled off a cloud.
Reasons for switching to Resi
It was temperamental and started randomly changing things