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360Learning vs Docebo

360Learning vs Docebo

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Overall Rating
4.6 (405)
4.4 (211)
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.4 / 5
4.1 / 5
Customer Support
4.7 / 5
4.2 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 31, 2024
October 30, 2024
Pros/Cons
  • Pros

  • Nice ergonomics, playful and easy to use for learners and administrators, always improving and good customer service.
  • I love the ease of deployment and how I can track the progress of my employees. It also allows you to customize your learning modules.
  • I can't say enough good things about not only the amazing support that 360Learning has provided as we work to implement this new system, our CSM Andrea is always so quick to respond and so helpful.
  • Cons

  • There are some limitations to what you can do and it is sometimes hard to find assistance for problems.
  • They are a French based company so sometimes the accents can be difficult to understand especially in the tutorial videos.
  • For example, if a program session ends before someone has completed the courses, there's no turning it back on.
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  • Pros

  • We are confident now that we offer a platform with not only great content, but a great interface and reporting, and enhanced functionality.
  • The ability we now have to view the utilisation of the platform overall, right down to an individual's progress is great.
  • They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture.
  • Cons

  • The WORST support I have ever encountered. We purchased because of the "new theme" they recently released, however on the third day I was unable to use it at all.
  • What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures.
  • Docebo was a terrible experience. They sold us on it telling it had a ton of features that it didn't.
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Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

10 Recommendations
23 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos