--- title: "Absorb Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Absorb. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Absorb is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/absorb-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [Absorb](https://www.softwareadvice.com/lms/absorb-profile/) / Absorb Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/absorb-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/absorb-profile/alternatives/) # Absorb User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 360 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 235 reviews (65%) - 4 stars: 106 reviews (29%) - 3 stars: 11 reviews (3%) - 2 stars: 5 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - As a system administrator, the platform has allowed me to efficiently manage learning and development across a large workforce while maintaining compliance with mandatory training requirements. - Course creation, reporting, and user management are straightforward, and the platform offers robust automation, learning paths, and customizable branding. - The extensive library allowed us to cover multiple geographic locations for mandatory training requirements and the AI features within create have proven to be a significant time saver when creating modules or supporting materials. ### Most mentioned cons - Management has noted that the platform is on the more expensive side and there are several additional fees for features and services that can increase the overall cost. While they're comfortable with the pricing at present, there is some concern about potential price increases in the future and how that may affect long-term affordability. - For instance, learners do not receive email notifications when reviewers provide feedback; this is a fundamental functionality that is currently unavailable within the LMS. - E-commerce limitation, missing some standard upsell option and some training display limitation, it's not possible to create multiple landing page with training open to the public that is different to each page ## Absorb customer reviews Showing reviews 1-25 of 360 (page 1). ### Great partners - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been working on and with LMSs for 20 years as a user and even a product manager of an LMS. Absorb has exceeded all others that I've worked with in ease of use and customer support. Not every LMS can be everything to everyone and we've been disappointed that some features we've taken for granted weren't available, but for the money, we've found Absorb to be an excellent partner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support and especially our CSM have been incredibly helpful and supportive during our onboarding and ongoing. We're nine months in and they're still there for us all the time. I also love the admin user interface. LMS admin UIs can be overwhelming but Absorb does a good job of showing just what you need and making it so you don't have to fill in multiple pages to get a course launched. We've also found it to be a good value - lots of features, lots of training and support for the money. Happily, we've run into very few bugs and uptime has been excellent. #### Cons Absorb seems to be focused on employee training while we're a professional society. Therefore, the LMS is missing some features that we would like. Handling multiple certificates, e.g. CME for surgeons and nurses, is difficult requiring us to make separate courses for each professional group. Absorb has a robust ideas portal where users can make suggestions for features and they release new features constantly though. #### Reasons for choosing Absorb Cost, features, ability to have a free trial period. #### Reasons for switching to Absorb Primarily because of lack of customer support. --- ### A genuinely impressive LMS that's delivered on everything we shortlisted it for - Overall rating: 5/5 - Reviewer: Nancy C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed a single platform that could serve multiple clients under their own self-contained experience, while still giving us central oversight, and Absorb's multitenancy solves that completely. It's also solved the problem of customer self-sufficiency - our clients can manage their own users and courses and pull their own reports instead of coming to us for everything - and the reporting gives us visibility we didn't have before, both proactively during onboarding and reactively when a customer needs extra support. The sales and onboarding process was faultless from start to finish, and the combination of interactive course creation, gamification, learning paths, and automation has let us build a much stronger learning offering for our customers than we could before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multitenancy was essential for us - we needed separate branches so each of our clients gets their own experience while we manage everything centrally, and Absorb handles this really well. Just as important, our customers can administer their own users, assign courses, and run their own reports, which takes a huge amount of admin off our plate. Reporting in particular has been a standout. Our customers can see exactly what their users are and aren't doing in the system, and on our side we can monitor engagement both during onboarding and once customers are live - invaluable when a customer seems to be struggling and we need to check whether their people are actually engaging with the learning. On the course-building side, Absorb lets us create genuinely interactive courses rather than passive "click next" content, with quizzes to test knowledge retention. We've also brought in gamification through certificates and badges, and built proper learning paths/journeys rather than one-off courses. Automation has been a big win too - automated emails, automated reporting, and the ability to build our own custom reports without relying on Absorb support. The API integration with our own customer database has made onboarding new clients much smoother. I've now created a number of courses myself and found it genuinely easy to do. I've used the AI features for generating quiz questions so far, which has saved me time, and I'm planning to use the AI course builder for some soft skills courses soon - everything I've built so far has been technical content. Pricing is also very competitive given the breadth of features on offer, and speed/reliability haven't been an issue at all - no downtime or performance problems across any of our client branches, even during busier onboarding periods. #### Cons Honestly, we've struggled to find anything major to fault. If anything, the platform is so feature-rich that there's a bit of a learning curve at first while you explore everything it can do #### Reasons for choosing Absorb Nobody could offer an authoring tool as good as AbsorbCreate. --- ### Absorb has aged like fine wine for my company! - Overall rating: 5/5 - Reviewer: Craig C. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’d happily recommend Absorb to anyone looking to start a LMS. It’s easy to learn and scale. It’s not the most complex software out there, but more complexity doesn’t always make for a better product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I’ve grown to appreciate the simplicity of Absorb. Over the last 1-2 years we’ve started loosening our control of the LMS and letting other trainers tinker. They all remark how user friendly the software is, which in turn makes our job easier! #### Cons At times I wish there were more robust and native reporting options. But these types of reports are only prepared 1-2 times per year, so it’s not a big deal for someone that uses the software daily like we do. #### Reasons for choosing Absorb Price, customer service, accessibility --- ### Learning and Development Manager - Overall rating: 3/5 - Reviewer: Coral B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall with the system its self I would rate it a 3 out of 5. I do want to give my experience working with our representatives a 5 out of 5. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I enjoy working with [sensitive content hidden] always receive good customer service from her. She works well with the system and always does her best to get me a solution or an answer for the topics I need help with. #### Cons The lack of AI integration and some features feel "clunky" or outdated. Some of the newer lms systems have AI reading the course content for better searchability of content within the lms system. It would be great to leverage some features like this. #### Reasons for choosing Absorb Our original contract was signed before we started exploring --- ### The relationship is what makes the platform work - Overall rating: 5/5 - Reviewer: Kyle P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absorb has done what we need it to do. It gives us one place to run leadership development, onboarding, compliance, and instructor-led training across our large distributed organization, and it produces the records we need without manual reconciliation. The automation is what makes it sustainable. We are a small central team that can support thousands of employees because enrollment happens by rule rather than by hand. But the honest answer about our overall experience is that the people are what set it apart. [sensitive content hidden], our account manager, and [sensitive content hidden] our client success manager have both been genuine partners rather than points of contact. They learned how our business actually runs instead of walking us through a generic feature tour, and they point us toward what will solve a real problem for us rather than whatever is newest. When we hit something, we get a fast answer and a straight one, including when the answer is that something is not possible today. That honesty has saved us more time than any workaround would have. No platform is perfect, and there are things I would like to see improved. What makes that manageable is knowing the people on the other end are invested in getting us where we need to go. That relationship is the single biggest reason we expect to stay with Absorb for the foreseeable future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absorb holds up for a workforce that is not sitting at a desk. Most of our people are frontline, spread across the country, and getting to training before and after shifts. Absorb handles that without us having to build workarounds. The admin side is the other piece. Enrollment rules and automations mean we are not hand-assigning courses every time someone is hired or promoted, and the reporting gets us what we need for compliance without exporting everything into a spreadsheet first. The client success support has been a real differentiator too. Our CSM knows our business and flags things before we ask. #### Cons If I could change one thing, it would be a simplified administrative experience. The power is there, but common tasks take more clicks than they should and the menus take a while to learn. Once an admin is fluent it moves quickly, so it's really a matter of the front end of that curve being steeper than necessary. #### Reasons for switching to Absorb We switched to Absorb because we needed a real LMS. What we had before was built for a narrower job, and our training had outgrown it. We are running leadership development programs, onboarding, compliance courses, and instructor-led sessions across a large distributed workforce, and we needed one platform that could host all of it, assign it by rule rather than by hand, and give us completion records we could stand behind when someone asked for them. Absorb was the first option that felt built for the way we actually operate. Our people are largely frontline and spread across the country, so training has to reach them on a phone, not just a desktop, and it has to be the same training regardless of which market they work in. Absorb handles that without a heavy IT project to get it standing. The people were part of the decision too. The Absorb team took time to understand our business rather than run a standard demo, and they were straight with us about what the platform did well and where it had limits. That candor told us what the working relationship would be, and it has held up. Our Client Success Manager has been a genuine partner rather than a point of contact, and the culture on their side has been a real match for ours. When you are choosing a system you will live with for years, that matters as much as the feature list. --- ### Outstanding Customer Service, a Truly Responsive Ideas Portal, and Easy Integrations and Automations - Overall rating: 5/5 - Reviewer: Leslie B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prior to implementing Absorb, my organization was using a different LMS. That LMS was not user friendly, had minimal reporting ability, and created very clunky courses. Since we adopted Absorb and its Create course-authoring tool, we have seen a dramatic change in the quality of our online courses. Courses are far more engaging, filled with more variety of learning activities, and easier to report one. Learners and admins alike also find Absorb significantly easier to navigate than our prior LMS. Additionally, Absorb can integrate with our Active Directory, so new employees and employee changes come directly into the LMS without any manual adjustments. The automatic course enrollments are very helpful, too. I never have to create a new hires' account or manually enroll them in new hire training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absorb provides outstanding customer service. Every time I have a question about a use case, my CSM is available and provides answers quickly. I also really love the Ideas Portal, where admins can post new ideas to improve their experience and also review and vote on ideas submitted by others. Absorb actively reviews these ideas and implements them when they receive enough votes. I always feel like the customers' voices are heard. #### Cons There are some features that I wish were included with the Core LMS experience instead of being add-ons for an additional charge. For example, there are a lot of reports you can run without paying for the Analyze reporting add-on, but to gather all the data I need about courses and quizzes and learner performance, I sometimes have to run about a dozen different reports. This means I am reviewing a dozen different spreadsheets and trying to manually merge them into one report to get the data I need. #### Reasons for choosing Absorb Absorb met all of our requirements and was in our budget. #### Reasons for switching to Absorb Tovuti was too clunky and difficult to use. The courses it created were not engaging. --- ### Easy to Use with Strong Administrative Features - Overall rating: 5/5 - Reviewer: Tessa O. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Absorb LMS has been a positive experience. The platform is reliable, user-friendly, and well-suited for organizations managing compliance and employee development. It offers a good balance of functionality and ease of use, making it an effective solution for delivering and tracking training across multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absorb LMS has an intuitive interface for both administrators and learners. Course creation, reporting, and user management are straightforward, and the platform offers robust automation, learning paths, and customizable branding. The reporting capabilities provide valuable insight into training completion and compliance. #### Cons Some administrative tasks require more clicks than expected, and deeper customization can have a learning curve. #### Reasons for choosing Absorb We chose Absorb LMS because it offered the best combination of ease of use, administrative functionality, and scalability. Compared to other platforms we evaluated, Absorb provided a more intuitive learner experience, stronger reporting and automation capabilities, customizable learning paths, and the flexibility to support both compliance training and long-term employee development. It also integrated well with our existing processes and gave us confidence that it could grow with our organization. #### Reasons for switching to Absorb We switched from Seed Talent to Absorb LMS because we needed a more scalable and flexible learning management system. Absorb offers a better user experience, more robust reporting and automation, customizable learning paths, and stronger administrative tools for managing training across multiple locations and departments. It also provides greater flexibility to expand our training programs beyond compliance into role-based development and ongoing employee learning. --- ### Absorb LMS is an Accurate and Reliable Learning Management and Employee Training Solution - Overall rating: 5/5 - Reviewer: Sergio R. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, this is an outstanding learning management platform. My experience with Absorb LMS fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am impressed by the friendly user interface of Absorb LMS. Absorb LMS is an accurate learning management and employee training system. #### Cons I do not have any dislikes when it comes to Absorb LMS. Absorb LMS is flawless and powerful to use, making it so reliable. --- ### Excellent tool, great people behind it - Overall rating: 5/5 - Reviewer: Alexander T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. What I love about Absorb the most is its people, from the sales rep to the onboarding PM to the support team, everyone is working hard to ensure their client have great experience using the system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to onboard, full functionality for most of my L&D needs, customisable user interface, great support team, AI generation of content #### Cons Nothing major really. Just a thought, with dominance of AI tools and vibe coding, companies may rely less and less on an LMS in the future. What can Absorb do? --- ### Great option for an easy to implement LMS - Overall rating: 5/5 - Reviewer: Otis G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding process was amazing and the AI features really make content creation very simple and understandable. #### Cons The AI generated images weren't as useful as the images in the original documentation that was ingested. #### Reasons for choosing Absorb Great UI and AI course content generation --- ### Exactly what we were looking for - Overall rating: 5/5 - Reviewer: Yann P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've had a great experience with the Absorb LMS, it's ease of use and great capacity has enhance our total training experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great interface both on the user side and the admin side, that's easy to use and accessible to all level of expertise #### Cons E-commerce limitation, missing some standard upsell option and some training display limitation, it's not possible to create multiple landing page with training open to the public that is different to each page #### Reasons for choosing Absorb Better interface (easy to use) and pricing #### Reasons for switching to Absorb LSM was no longer supported and was starting to be a security problem --- ### Absorb LMS Customer Review - Overall rating: 5/5 - Reviewer: Rachel C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Absorb LMS has been positive. The platform offers great flexibility and customization, allowing us to create in-house training tailored to our needs. This has helped our teams upskill and improved the onboarding process for new hires. Absorb’s openness to feedback and continuous improvement is a big plus. While there is a learning curve, course creation becomes intuitive with experience. The gamification features could be more competitive, especially with a leaderboard that accurately reflects earned points. Support has been helpful, though access to live assistance can be limited. Thankfully, my representative connected me with one-on-one support when needed. Absorb LMS has strong potential, and with continued improvements, it can become an even more #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I appreciate most about Absorb LMS is its flexibility and potential for customization. As a former teacher, I value the ability to create in-house training content tailored to our industry, technology, and compliance needs. This customization empowers our teams to upskill effectively while streamlining the onboarding process for new hires, allowing them to transition into their roles more quickly. Additionally, Absorb’s willingness to accept feedback and continuously improve enhances the overall user experience. While there is a learning curve, once familiar with the platform, course creation becomes intuitive and efficient. #### Cons At times, there is an urgent need for support when setting something up. Recently, I encountered an issue where I was unable to join an "office hours" session due to limited availability. Fortunately, my representative connected me with someone who was willing to meet individually on Zoom, allowing us to troubleshoot the errors I was experiencing. I truly appreciated the personalized support in resolving the issue. #### Reasons for choosing Absorb I conducted extensive research on various LMS platforms and ultimately chose Absorb for several key reasons. The platform offers great potential, and your team’s willingness to accept feedback and continuously improve was a significant factor in our decision. While there is a learning curve, once you gain experience setting up courses, the platform becomes intuitive and easy to use. --- ### Absorb Just Works - Overall rating: 5/5 - Reviewer: James H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the ease of use, especially for administrators. #### Cons I find the out of the box course creation limited. #### Reasons for choosing Absorb Ease of use, an excellent sales experience. #### Reasons for switching to Absorb Easy of use primarily, and to reduce support overhead. --- ### Absorb Review - Overall rating: 4/5 - Reviewer: Lorraine M. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As super admin of the Absorb LMS in my company, I can confidently say that our overall experience has been very positive. From implementation 3 years ago to current date, the system has continuously evolved, with regular enhancements that improve both the user and admin experience. The customer support has been excellent throughout. The Absorb LMS has pushed up our annual compliance training to achieve 100% completion. From an operational perspective the IT intergration was seamless, enabling efficient management of users, reporting and compliance tracking. It has also enhanced our personal development training programme for staff. Overall, the LMS has represented a valuable and cost effective solution for supporting both compliance training requirements and ongoing development for staff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Apart from the vast library of updated courses, Absorb has excellent customer support. They are very quick to respond to any query and will try and resolve issues asap #### Cons Having to manually check if any retiring courses have current progress enrollments, and sending out an email to the user to tell them that they need to complete it or it will not be accessible any more. This should be an automatic process. --- ### Reliable and User-Friendly - Overall rating: 4/5 - Reviewer: Lauren J. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a solid LMS that delivers a reliable and user-friendly learning experience for both administrators and learners. The platform is generally easy to navigate, which helps streamline course management and improves learner engagement. One of its strongest aspects is the customer support, which is responsive, knowledgeable, and genuinely helpful when issues arise or guidance is needed. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I love that it is easy to navigate and has flexibility in branding/customization. You can create something that actually feels like a polished, cohesive environment rather than a generic LMS, which matters for engagement and professionalism. #### Cons The reporting features did not always provide the level of detail or customization needed and the assignment functionality felt somewhat limited, making it harder for admins. --- ### Great LMS! - Overall rating: 5/5 - Reviewer: Santanna T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As someone who inherited being the Absorb LMS admin/support person at my company it was pretty straight forward and easy to learn. I think the system is fairly intuitive and the help feature is always there if I need. I also have a habit of just emailing Tamar or Dave and they are always able to hop on a quick call and walk me through anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love Absorb LMS! It has every feature we need to successfully share content and train everyone at our company. The customer support is fantastic and the two reps I have had the pleasure of working with [sensitive content hidden] have been so responsive and helpful with anything we need. #### Cons Honestly there is nothing that comes to mind. Everything has been great in my experience working with Absorb LMS. --- ### Great Platform for Managing and Delivering Training - Overall rating: 4/5 - Reviewer: Caitlin M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Absorb LMS has been positive. It’s a modern, easy-to-navigate platform that helps streamline course delivery and learner management. I’ve found it reliable for day-to-day operations and onboarding. My only wish is that the quiz-building tools, especially around adding images, were a bit more efficient. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how easy it is to organize and manage courses in Absorb LMS. The admin dashboard feels modern and user-friendly, and it doesn’t take long to get comfortable managing users, enrollments, and reporting. I also appreciate the automation features like auto-enrollments and reminders, which save a lot of manual work. #### Cons While the overall platform is easy to use, adding photos to quizzes can be a bit cumbersome. It would be great if Absorb streamlined that process or allowed for more drag-and-drop functionality to make quiz creation faster. --- ### Absorb LMS Review - Overall rating: 4/5 - Reviewer: Devapriya M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I found Absorb LMS very user-friendly, particularly when it comes to pulling reports and managing users. The reporting features are straightforward and efficient, making it easy to access the data I need. Adding and managing users is also simple and streamlined. Additionally, the customisable dashboard is a great feature, allowing me to tailor the interface to suit our organisation’s needs. #### Cons One of the main challenges is pulling historical data across both active and inactive users for all courses. It can be time-consuming to comb through the plethara of data it generates to create a clean report. --- ### Would continue to use Absorb - Overall rating: 5/5 - Reviewer: Joseph L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is great. they have a 24/7 phoneline and that saved me so many times. I like that they always have new features #### Cons the cost, but then it is out of my control so it is not really a con. there are also something that you can't change in the interface. --- ### Absorb Review - 2026 - Overall rating: 5/5 - Reviewer: Yoshimi W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great support. Little bit of learning curve to understand the system, however, we had lots of support when we needed help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great Support, constant improvements on software. E.G., automatic AI and AI translation in wide range of languages. #### Cons Some areas were not very flexible enough for us. Such us downloading a file. We had to download course by course, instead of bulk downloading. However, it was not a major concern. --- ### Absorb LMS - early stage review - Overall rating: 5/5 - Reviewer: Drason T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very professional team. Support helps in very quick time. Implementation team is always available when you need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On top of being a good learning system, the IT infrastructure is well thought out. It is very customizable and can cater to whatever learning needs you have, or however you want to structure the learning environment. #### Cons Nothing in particular. What I liked the least was when you are learning for the first time, you don't know where to find certain modules or how different parts of the system link and work together. --- ### Absorb LMS - Good but needs lot of work on UI and UX - Overall rating: 3/5 - Reviewer: Abhishek K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We used Absorb for almost 4 years to provide learning resources to our members. However, with time we started to receive feedback about the platform being non-intuitive and difficult to navigate. From admin and instructor point of view, we found the system to be difficult to design dashboards, welcome pages. Although, I liked its capability to import SCROM files. Moreover, it was a bit expensive for the experience offered and for our scale. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The ability to support different formats such as SCORM #### Cons Well, although it is a decent LMS tool, I would urge the team at Absorb to work on their UI and UX for all stakeholders - Admins, Instructors, and Learners. The UI is not at all intuitive and looks archaic. --- ### Absorb Integrstion into BVC Portal System - Overall rating: 5/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with Absorb. It took us nearly a year to get things fully configured but we were assitted greatly by the Absorb on-boarding and support team. They also helped us with the integration of the Absorb system into our own proprietary software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absorb is a very rich software system that allows for multiple configurations. Courses are easy to setup and administer. For us, however, we were able to separate our global network of trainers into each one’s separate ’department’ which allows them to administer their own courses and registrations in their own account. This makes for effective course delivery and reporting. #### Cons What we liked least is actually Absorb’s strength - there are so many ways to configure courses and curriculum that sometimes it gets a little confusing. --- ### Absorb Review - An ID Experience - Overall rating: 4/5 - Reviewer: Keith W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like using Absorb because it allows me to create informed and detailed courses within my department. I'm also able to analyze metrics for users in selected courses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I can create courses and develop links to resources on the learner experience page. #### Cons Limited customization of resources when I upload these in the global resources section. --- ### Absorb is a solid choice - Overall rating: 5/5 - Reviewer: Angela B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absorb LMS stands out for its user-friendly interface, robust reporting capabilities, and scalability. It offers a modern, intuitive design that makes navigation easy for both learners and administrators. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to Use – Clean interface with smooth navigation, Powerful Reporting & Analytics – Customizable dashboards for tracking progress and engagement, Mobile-Friendly & Responsive – Allows learning on any device. #### Cons Cost – Pricing can be high compared to some competitors, especially for smaller organizations. #### Reasons for switching to Absorb Reporting, Content management, Security, ## More reviews [Next reviews](https://www.softwareadvice.com/lms/absorb-profile/reviews/?page=2) --- Absorb Reviews, Pros and Cons - 2026 Software Advice