All Absorb LMS Reviews
1-25 of 229 Reviews
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Craig
1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed January 2022
Absorb is a Great Choice for a LMS
Nicolas
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Flexible and very complete LMS
It stands out for its simplicity of use and its pleasant user interface. It offers great flexibility in the design of learning experiences, adapting them to the characteristics of each training process. It has an electronic signature so that participants can demonstrate that they met the requirements of their training process. Integrates seamlessly with any eLearning content library.
CONSI consider that this is a platform with a lot of potential, the only thing that I think can be improved is to simplify some processes to make the configuration easier.
Celia
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Finally, an LMS that is Simple and Customizable
We use Absorb for an external audience - volunteers - and they have no complaints. They find it simple to use and don't require an official onboarding process.
PROSI love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.
CONSThe ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.
Reason for choosing Absorb LMS
The customizable nature of the tool and its simplicity. Our users love it because it is straightforward and intuitive.
Reasons for switching to Absorb LMS
Cornerstone was too complicated for our needs and does not serve external audiences well. It was really designed for large, global internal audiences.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed November 2020
Great Software, Suffers terribly from its customer service.
I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.
PROSGood User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.
CONSDifficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.
Reason for choosing Absorb LMS
A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.
Devin
Professional Training & Coaching, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Absorb LMS
We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design.
PROSComing from another software, we loved the customizable features of the software!
CONSOnly honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!
Reason for choosing Absorb LMS
The product design, the team, the support, and our data transfer.
Reasons for switching to Absorb LMS
Our contract was ending with them and we used them for HR purposes as well.
Kimberly
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Easy, Fluid Implementation; a Game-Changer for Our Company
Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow.
CONSI'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them.
Reason for choosing Absorb LMS
Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for.
Nikita
Civic & Social Organization, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
One of the easiest system that I have developed and deployed
I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!
CONSThe only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.
Reasons for switching to Absorb LMS
We wanted a product that we can use with both internal employees and external partners.
Dan
Gambling & Casinos, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
A solid LMS that just keeps getting better.
Overall, our company was looking for a platform to offer both mandatory and optional training for our employees during the COVID lock downs. When implementing Absorb, we found it also was platform for not only training, but also an informational channel, complete with acknowledgements of receiving the information. It will also be the backbone for all of our ILCs moving forward, and hopefully with more solid integration with our Teams platform.
PROSEase of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.
CONSLimited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.
Reason for choosing Absorb LMS
Value and robust functionality. Highly customizable. ADP simultaneous integration.
Eunice
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Cloud-based learning management system.
It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.
PROSIt is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.
CONSIt is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.
Christina
Verified reviewer
Publishing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Absorb does a lot of awesome things. A few tweaks could make it even better.
Ease of course creation Branded dashboards Recently improved search page Options for badges and certificates Course and resource replication easy
CONSOrganization of Course and Resource folders is only alphabetical order No way to create groups through a CSV upload Enrollment and Resource availability rules limited for some items (i.e. can't exclude departments in enrollments)
Jamie
Verified reviewer
Machinery, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
Great product that focuses on being good at one thing... Online learning.
Absorb was the first LMS that I worked with that fully supported HTML5. The interface was beautiful from a learner perspective and could be fully branded to your company. It was intuitive and supported all of the training types that we created and purchased. The company was easy to work with and provided support for our needs.
CONSThe backend/admin portal was separate from the user portal. Meaning, it was based on different technology (flash at the time), was actually hosted on a different part of the system and did not seem as unified as other systems I have worked with. It was still very functional, but left some to be desired.
Gio
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2017
Great for Small Organizations
I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software. Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service. Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.
PROS1. Ease of use - it's in the cloud. 2. Simplified admin functions 3. Decent reporting tools. 4. Customized landing page.
CONS1. Responses from Absorb can be slow. 2. Customer service isn't the best. 3. Can suffer from service outages.
Nicholas
Airlines/Aviation, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
LMS Focused on Client Satisfaction
Absorb LMS is exactly what we needed to streamline our training deliver consistently and reliably. Learners love the ease of use and our admins love the reporting. Absorb also offers content integrations which we are utilizing to deliver leadership training.
PROSAbsorb has such a wonderful client portal to submit feedback. There's an ability to submit feature requests and have other clients talk through the pros/cons and use cases for those items. I've had calls with Absorb developers based on the feedback that I had submitted and those features then went forward into the production environment. It is awesome to see how involved Absorb is in the client community.
CONSThere are not many features that are problematic. I wish there was a more seamless way to allow a learner to take one course in place of another. If a learner submitted a third party certificate for a course that is equivalent to an in-house course, the admin needs to manually award completion for the in-house course. It isn't exactly clean and can lead to some confusion when auditing learner completions to understand which version was completed vs credited.
Reason for choosing Absorb LMS
We have complex assignment rules based on customer requirements. We needed a system that could match our unique need to use customized rules, create automated and ad hoc groups, and give us confidence that it will run smooth.
Reasons for switching to Absorb LMS
Torch was acquired by Absorb.
Danielle
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
No Regrets
Absorb has allowed us to provide customized learning experiences for our employees, and we were also able to incorporate additional professional development course libraries to expand learning opportunities.
PROSWe chose Absorb as our first Learning Management System. The design isn’t too complex, which made it easier to transition previously manual instruction to online learning. It is intuitive enough that we can allow non-trainers to create content without needing to be system experts. While we were not initially satisfied with Absorb’s customer service, within the last year (2022), they have become extremely responsive to all requests for assistance and also invite feedback and recommendations for improvement.
CONSSometimes the system design has what seems like obvious gaps or things that don’t work as smoothly as we would prefer for learning management. We would also like to see much more effort in the user experience to allow better filtering and course organization.
hazlon
Hospital & Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Team Absorb provides the perfect mix of Yoda and Obi-Wan for anyone new to the LMS universe!
We introduced Absorb ten months ago and have been able to centralize/track a lot of internal and external learning for staff. These are exciting times and there is so much more to learn!
PROSMy favourite feature is the people behind the software and their willingness to provide meaningful/practical answers for each question I ask. There really are no silly questions and that is most reassuring for novel LMS users! I had no prior experience with this type of technology so it's been quite the learning curve for me and my organization. Thanks to Team Absorb's reliable customer service, I'm still learning something new each day! I also appreciate how many ways there are to customize the software for organizations of any size. We're relatively small (under 1,000 learners) but we have some unique features in our reporting structure. I was able to work with Team Absorb to build some behaviours/rules into our LMS that reflect our set-up and match the information coming in the nightly imports from our HRIS.
CONSRight now, about 98% of supervisor approval requests make it to the supervisor but it would be awesome if 100% of the requests made it through.
Kelly
Telecommunications, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Great LMS & Great Account Manager
We had to combine 3 LMS's into 1 and choose Absorb and it's going really well. We are adding new business units within our organization all the time and the admins are finding the system easy to use and are really pleased with Absorb.
PROSIntegrating to Absorb was pretty straightforward. The software is easy to use and the on-boarding we received was exceptional. We have been using the platform for about 2 years now and we are adding new administrators and courses on a daily basis. Our account manager [SENSITIVE CONTENT] is outstanding!
CONSThere are obviously features that are not offered in Absorb that frustrate our admins and we have just signed up for Absorb Analyze to make reporting easier and more robust. It's hard to make enhancements or changes for our organization only on the platform as changes usually go across their entire platform and are system wide.
Reasons for switching to Absorb LMS
We had 3 separate systems and needed to combine into 1.
Buddy
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Absorb LMS Review
Our experience with Absorb has been very positive.
PROSAbsorb was very easy to install and is easy to use. This product meets most of our needs and the product support has been top notch.
CONSI do wish Absorb had an easy way to provide training content to the users who did not have accounts.
Reason for choosing Absorb LMS
Absorb met our needs, the price was right and it the product support was at least in the same hemisphere.
Reasons for switching to Absorb LMS
The previous product was limited in its function and it cost a lot more than Absorb. Also, the previous product was based overseas and getting good support was difficult.
Amanda
Music, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Absorb Review
We are in our 6th year of using Absorb and have two portals for internal and external audiences. Absorb is powerful and provides a responsive experience for both the User and LMS Admin. There are features of the system we are still exploring as features and improvements are consistently offered.
CONSWe'd like to see more customization in the reporting function, especially when it comes to running mass reports based off more than one course, user, etc. Though this topic has already been addressed as a point of future improvement and releases.
Craig
Insurance, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING: