Absorb LMS vs Skilljar Customer Education

RATING:

4.5

(240)

Absorb LMS has 240 reviews and a rating of 4.48 / 5 stars vs Skilljar Customer Education which has 34 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (240)
4.6 (34)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 19, 2024
July 24, 2023
Pros/Cons
  • Pros

  • Absorb has made it easy to use their tool for both our internal and external customers. The ease of use provides the learner with a positive user experience.
  • Along with ease of use, each window is crisply design to feel innovative and supportive.
  • Cons

  • When assigning courses you can only assign to a whole or sub-department, you can exclude.
  • My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients.
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  • Pros

  • The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.
  • Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.
  • Cons

  • Looks very old school, we got a lot of negative feedback on this from employees, and management wasn't going to let us use it as is for client training.
  • Customizing the design to a more modern look would have been very costly and time consuming.
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos