Absorb LMS vs Thought Industries

RATING:

4.5

(240)

Absorb LMS has 240 reviews and a rating of 4.48 / 5 stars vs Thought Industries which has 79 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (240)
4.6 (79)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 19, 2024
February 13, 2023
Pros/Cons
  • Pros

  • Absorb has made it easy to use their tool for both our internal and external customers. The ease of use provides the learner with a positive user experience.
  • Along with ease of use, each window is crisply design to feel innovative and supportive.
  • Cons

  • When assigning courses you can only assign to a whole or sub-department, you can exclude.
  • My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients.
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  • Pros

  • One feature we are thrilled about is the webinar integration -- it's perfect for us.
  • We like the mobile responsiveness and the ability to access clear content from anywhere.
  • Cons

  • The inability to track user completion at the section level. As of now, we are only able to track if a user completes the entire course.
  • It seems hard for our users to understand and use the system as well. I get complaints almost daily about it.
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Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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2023

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59 Recommendations
10 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos