--- title: "Accountable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Accountable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Accountable is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/accountable-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Compliance Software](https://www.softwareadvice.com/compliance/) / [Accountable](https://www.softwareadvice.com/lms/accountable-profile/) / Accountable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/accountable-profile/) Reviews # Accountable User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 29 reviews (83%) - 4 stars: 5 reviews (14%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform does a great job of simplifying HIPAA compliance by providing clear guidance, structured workflows, and well-maintained documentation. - The training is especially beneficial for those with limited experience, and the overall interface ensures understanding without difficulty, making it an excellent tool for beginners and professionals alike. - The user interface is clean and focused, making training status and reports easy to locate. ### Most mentioned cons - We have been trying to reach customer service for over. ## Accountable customer reviews Showing reviews 1-25 of 35 (page 1). ### Effortless HIPAA Compliance and Complete Peace of Mind - Overall rating: 5/5 - Reviewer: Laith B. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 10000+ employees - Product usage: Used monthly for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Accountable provides a reliable, all-in-one solution that takes much of the guesswork and complexity out of maintaining HIPAA compliance. It functions as a structured compliance partner rather than just a checklist, bringing risk management, employee training, and policy administration together into a single, cohesive dashboard #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Streamlined HIPAA Compliance: Converts complex regulatory requirements into a clear, step-by-step framework, making it straightforward to manage risk assessments, policies, and business associate agreements (BAAs) #### Cons Limited Third-Party Integrations: Integration options with specialized EHR/EMR platforms and practice management software can be limited. --- ### Audit-Ready HIPAA Training for Managed IT Teams - Overall rating: 5/5 - Reviewer: Sonya S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Accountable has been a great partner for administering our MSP’s HIPAA training at Dynamic Quest. The value for money is excellent — it provides the right level of compliance tooling without unnecessary complexity. Ease of use is a standout; both admins and end users can navigate the platform intuitively. The user interface is clean and focused, making training status and reports easy to locate. Their tracking and reporting features give us confidence in completion records, overdue visibility, and audit readiness. Compliance evidence is structured and reliable, which is critical in regulated client environments. Customer support is responsive and knowledgeable, helping us quickly resolve questions when they arise. Overall, Accountable supports strong client management and compliance tracking at scale, and we’re grateful to have them administering our HIPAA training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How intuitive the platform is, and the confidence I get from their tracking and completion visibility. #### Cons They offer a wide library of training topics, which is great, but we currently only use the platform for HIPAA. Since Dynamic Quest provides extensive internal security and MSP compliance training, most of the additional topics available don’t apply to our environment or client requirements today. #### Reasons for choosing Accountable We selected Accountable for its intuitive administration, lower cost, and simpler HIPAA course assignment for MSP teams. It supports multiple administrators, reliable tracking, and streamlined reporting, which improves compliance validation for client requirements and security audits while staying budget-efficient. #### Reasons for switching to Accountable We switched from KnowBe4 for improved training administration, tracking, and compliance reporting. Accountable provides clearer, easier reporting for HIPAA compliance and security audits, allows multiple administrators, and supports shared oversight instead of single-admin bottlenecks. The enhanced tracking and compliance visibility made the transition the right choice for our MSP environment. --- ### Poor customer service - Overall rating: 3/5 - Reviewer: Karla L. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The value proposition does not justify the high price for the platform. We have been trying to reach customer service for over. a month, through phone calls and emails with NO response. We are attempting to address the Charges we are incurring for the platform which have been charged with out our consent nor agreement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros the education is good quality and the functionality is also easy to use #### Cons way too expensive, and Lack of customer service #### Reasons for choosing Accountable I thought it was going to be better but then you tripled my annual cost for no apparent reason and with out discussing it with us before you started taking the money #### Reasons for switching to Accountable I though Accountable had better training and more features #### Vendor response Thank you very much for your review. Please email me to discuss pricing, as I believe I can help. I will include my address in a separate note for you. Replied December 2024 --- ### Excellent Experience - Overall rating: 5/5 - Reviewer: Debbie M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Very easy to track employees and make sure all was taken care of. Doing the security risk assessment wasn't near as difficult as I thought it would be, I could take my time and figure out what I needed to take care of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support and ease of use. I was usually able to reach someone about any questions I had. If I couldn't, I heard back within a short about of time. #### Cons Uploading some of the BAA's was a little challenging. However, they were working on a fix at the time, and it appears that it has been taken care of. #### Reasons for choosing Accountable Ease of use, this product was something that I was able to help my firm complete and finish the Security Risk Assessment. --- ### Simplifying HIPAA Compliance for Growing Teams - Overall rating: 5/5 - Reviewer: Aman S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Accountable has been positive. The platform does a great job of simplifying HIPAA compliance by providing clear guidance, structured workflows, and well-maintained documentation. It significantly reduces the effort required to understand regulatory requirements and helps teams stay organized and audit-ready. While there is room for improvement in customization and advanced integrations, Accountable is a reliable and effective solution for maintaining HIPAA compliance, especially for growing healthcare organizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about Accountable is how clearly it simplifies HIPAA compliance for healthcare teams. The platform provides well-structured policies, risk assessments, and compliance workflows in one place, making it much easier to understand, implement, and track HIPAA requirements. Its focus on security, documentation, and ongoing compliance monitoring gives strong confidence that sensitive health data is being handled responsibly, without overwhelming users with legal or technical complexity. #### Cons While Accountable is very strong on HIPAA fundamentals, some areas feel a bit rigid and less customizable for organizations with complex or multi-product environments. Advanced reporting, deeper technical control mapping, and tighter integrations with existing security or compliance tools could be improved. For teams with mature security programs, parts of the workflow can feel more guided than flexible. --- ### Awesome service! - Overall rating: 5/5 - Reviewer: Nakary D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accountable is easy to use, intuitive, and reliable employees love it and adopt it fast. Daily wins. #### Cons Occasional minor bugs and limited customization in some areas, but overall issues are rare and manageable. --- ### Effective and User-Friendly HIPAA Training Experience - Overall rating: 5/5 - Reviewer: AFRIN M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Accountable was very positive. The platform is well structured, user-friendly, and delivers clear, practical compliance training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The content was presented in a clear and concise manner. The assessment was thoughtfully designed to test understanding effectively, without being overwhelming, and aligned well with the training material. Overall, the program provided a strong learning experience, building confidence in applying HIPAA principles in real-world healthcare and data protection settings. I would highly recommend this training to anyone seeking practical and comprehensive compliance education. #### Cons Engaging, easy-to-understand training with clear content. The test could be more challenging to assess deeper knowledge. --- ### Easy Peasy Training For All - Overall rating: 5/5 - Reviewer: Ashley H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful! Our employees are trained and all is well! Our employees said it was the simplest work training they have ever done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease in which I was able to get our employees training was spectacular. I loved the platform and all it does. #### Cons None! It was simple and stress free! No need for hidden fees and complex courses that cost an arm and a leg. --- ### Makes Things Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great, the platform has helped us a lot in streamlining our process for onboarding new employees and their support team is an added layer of security for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, it makes everything really simple to set up for HIPAA compliance. #### Cons It's still a lot of work getting the policy set up, but I don't know if that's avoidable. #### Vendor response Thank you very much for your kind words! We look forward to supporting you and your Organization for years to come. Please never hesitate to reach out with any questions you may have. Replied January 2025 --- ### Great for HIPAA / Security training. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally positive, the value proposition for our specific use case is unbeatable on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Extremely affordable HIPAA training for an uncapped amount of users at a fixed price. #### Cons Functionality is very manual, requires a lot of time spent in accountable to get the full Benifits of the tool. #### Vendor response Thank you very much for your kind words! It is a pleasure to help out both you and your Organization. Replied December 2024 --- ### Wonderful Product - Overall rating: 4/5 - Reviewer: Annie V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They've been great. Always responsive and willing to attend to my needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like the sales team and support team that works with me. They are always available for answering my questions and supporting me through determining next steps in ensuring compliance. #### Cons I'd like to see the folks I am working with through zoom and not just the voice. I also wish there was more "hand holding" to personalize the policies, I just am so unsure, the extra support would be useful. #### Vendor response Hi Anne, thank you very much for your kind words! I am sorry to hear you are finding trouble with the policies and have already emailed you with regard to them. Thanks again for your feedback! We look forward to working with you and your Organization for years to come. Stay well! Replied October 2024 --- ### You can count on Accountable - Overall rating: 5/5 - Reviewer: Colin A. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered I've used Accountable since it was a beta. It's been a great product to help us with HIPAA compliance and managing all the paperwork. Couldn't live with out it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### ACCOUNTABLE IS GETTING BETTER! - Overall rating: 5/5 - Reviewer: Marie G. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The improvements so far have been excellent. It’s now much easier to add multiple employees to the system in bulk, eliminating the need to manually add them one at a time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accountable is user-friendly, easy to navigate, and provides clear HIPAA explanations. The training is especially beneficial for those with limited experience, and the overall interface ensures understanding without difficulty, making it an excellent tool for beginners and professionals alike. #### Cons What I liked the least initially was the difficulty of adding candidates already registered in Accountable, especially those who previously worked with a different company. When they needed to take HIPAA training, we couldn’t add them to our system because their user profile already existed. I hope there’s a way to access all registered emails, regardless of their previous company, so we can activate or include them in our organization seamlessly. #### Vendor response Thank you very much for your kind words! We are always seeking to enhance the customer experience, and it means the World to us that you have noticed! Stay well! Replied December 2024 --- ### Accountable Feedback - Overall rating: 4/5 - Reviewer: Dino Z. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very content with Accountable and helping us stay HIPAA compliant. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity of the platform and the follow up by our rep to make sure we are on top of everything and any new officer is onboarded quickly. #### Cons It seems very rigid. Compliance is not the most interesting part of any job. While what Accountable provides is very helpful and to the point, finding a way to make it less dry could go a long way. #### Vendor response Hi Dino, Thank you very much for your kind words and honest feedback! We look forward to helping you and your Organization for years to come. Replied January 2025 --- ### Satisfied Client - Overall rating: 5/5 - Reviewer: Ben W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to set up and use, easy to monitor team engagement and compliance, a total resource for small firms like ours to know what to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1)Responsiveness of your team to questions - it's nice to have an expert in this field. 2) Ease of use of the product - I especially love the dashboard 3) Comprehensiveness of the solution - the ability to send BAAs and other documents from the software are huge wins! #### Cons The video content is great - but now that we've been using this for a few years, my team has mentioned that they are getting bored with with videos -they know what to expect and it's not holding their interest. #### Vendor response Thank you very much for your kind words and honest review! Replied December 2024 --- ### Highly recommend Accountable HQ - Overall rating: 5/5 - Reviewer: Cameron J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has truly been an excellent experience. The platform makes tracking user training, policies, data inventory, and more incredibly easy. On the rare occasions we encounter an issue, the support team is quick to understand our needs and collaborates effectively to resolve it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support. Aside from a one-stop-shop for all compliance needs, we choose to say for their attentive and knowledgable support teams. #### Cons Small, insignificant, bugs that once reported are handled quickly or queued for update very soon. #### Vendor response Thanks very much for your kind words and honest feedback! Replied December 2024 --- ### Great Product - Overall rating: 5/5 - Reviewer: Mye L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great help for HR professionals handling HIPAA. Automated reminders and progress tracking help ensure compliance is on track. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and 24/7 support team. Suitable for both small teams and larger organizations, with tiered pricing plans to match. #### Cons None as of this moment. This product helps a lot in terms of compliance monitoring. #### Vendor response Thank you very much for your kind words! We truly appreciate the opportunity to continue assisting both you and your Organization! Replied December 2024 --- ### Easy and Intuitive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use and implement. My employees got certified exceptionally fast. The questionnaires are simple and easy to complete and assign #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Intuitive and very easy to use and user friendly. #### Cons It would be nice to have more video walkthroughs so we aren't reliant on scheduling meetings with support #### Vendor response Thank you very much for your kind words and honest review! Replied December 2024 --- ### Handheld approach to HIPAA - Overall rating: 5/5 - Reviewer: Levente K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Accountable gave us a direct email for any questions. This helped us tremendously when going for HIPAA compliance; together with the handheld approach of their platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the handheld approach to HIPAA. This certification has helped us close significantly more clients. #### Cons The UI could do with some improvements, but otherwise the product is good as is. #### Vendor response Thanks very much for your kind words and honest feedback! Replied December 2024 --- ### Very Satisfied - Overall rating: 5/5 - Reviewer: Marty B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic! Great customer service, issues resolved quick. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love accountable because it's as comprehensive as it is easy to use. #### Cons It takes some time to develop out your documentation properly, an AI guide would be helpful. #### Vendor response Thank you very much for your kind words! It is a pleasure to assist you and your Organization. Replied December 2024 --- ### Highly Recommend Accountable - Overall rating: 5/5 - Reviewer: Leanne L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good - I am impressed with all Accountable has to offer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good to use for training and easy to track who has completed necessary trainings. Also let us know of a data breach. #### Cons No cons that I can think of...it is very easy to use. #### Vendor response Thank you very much for your kind words! We are privileged to help you and your Organization out. Replied December 2024 --- ### Good product - Overall rating: 5/5 - Reviewer: Matthew E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience, the system is user friendly and setup is quick. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything in one place and the price is great #### Cons Needs to have a better breach investigation tool #### Vendor response Thank you very much for your kind words and honest feedback! Replied December 2024 --- ### Wonderful Supplement to our QA team and QMS - Overall rating: 5/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everything from set up to ongoing support has been great. Although we have not needed it, the availability of an EU based DPO is a great insurance measure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to set up, navigate and reminders when trainings are due. #### Cons Honestly, there are no cons that I can think of. #### Vendor response Thank you very much for your kind words! It is a true pleasure to help out both you and your Organization. Replied December 2024 --- ### Easy to use, best compliance software - Overall rating: 5/5 - Reviewer: Eric H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use and videos. keeping track of member compliance is great and great UI/UX. #### Cons accountable should send early notifications for people to renew before deadline. #### Vendor response Thanks very much for your kind words and honest feedback! Replied December 2024 --- ### Satisfied Customer! - Overall rating: 4/5 - Reviewer: Courtney R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall good experience. Been using Accountable for couple of years now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, Easy to use, and Reminders/Notifications. #### Cons Some of the "Standard" Document Templates are not in depth as we would like. However, they provide a good starting point. #### Vendor response Hey Courtney! Thanks so much for your kind words! We certainly do appreciate them. If ever you would like to dive more in-depth on policies, please reach out to us at support@accountablehq.com. As you said, the templates provided are a starting point but we will help you refine and tailor them to your organization. Stay well! Replied December 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/lms/accountable-profile/reviews/?page=2) --- Accountable Reviews, Pros and Cons - 2026 Software Advice