Acorn

RATING:

4.6

(30)

About Acorn

Acorn Performance LMS (PLMS) is the dynamic AI-powered platform for Learning and Development (L&D) experiences synchronized to business performance. Corporate learning is broken. Acorn is the antidote. It’s the only solution that guides learners step by step to master the specific capabilities of their roles that will accelerate organizational performance. Both leaders and learners are tired of uninspiring training and performance reviews. People crave paths to excellence but are sick of wasting time wading through mountains of content because someone said so. They’re learning outside of their organization’s LMS by interacting with peers — and that learning is lost. Acorn captures things that are already happening and makes them easy to find. It facilitates knowledge ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Acorn Pricing

Please contact Acorn directly for pricing information.

Free trial: 

Available

Free version: 

Not Available

Acorn PLMS - User Profile
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Acorn Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Acorn

1 - 5 of 30 Reviews

User Profile

Adrian

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Amazing tool and support!

Amazing tool & service! It was difficult sifting through the seemingly dozens of LMS platforms out there - we must have done a demo with at least 6 or 7. Acorn impressed us with how easy-to-use it appeared, and we've not been disappointed in our decision. Their support is incredible, and helps being in the same timezone (lots of others were either US or UK office hours which wasn't very convenient for us).

PROS

Onboarding was as painless as could be expected. Reporting is simple but comprehensive, and the local support has been amazing at answering any of our questions.

CONS

No real negatives from my side except maybe a larger content library, but I know this is on the roadmap and being built currently. Plus integrations with content providers mean there's lots available.

Reason for choosing Acorn

Ease of use, responsive local support

Vendor Response

Hi Adrian, thanks for taking the time to write the review. Much appreciated! We've built out a deeper content library since the review (especially on the compliance front) and we've also gone a best of breed route by integrating with the likes of LinkedIn Learning, Go1, SkillSoft (Percipio), MindTools for Business and more. Final thing we've been working on his the concept that 'less learning is more', so we're getting super targeted and optimised with content based on learner impact.

Replied February 2023

Todd

Individual & Family Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

LMS in a nut shell

The Acorn staff are very responsive and very helpful. They are keen to see our experience being a good one. Our staff have enjoyed the format as it is similar to other LMS products we have to use for contracts.

PROS

Price comparison was great. We can import all our training records into Acorn for reporting. Good look and feel for users.

CONS

The reporting functions need more options.

Reason for choosing Acorn

Price and function and ability to tailor our courses.

Reasons for switching to Acorn

Acorn had more functions that we needed to meet the requirements of different job roles and reporting..

Vendor Response

Hey Todd, thanks for taking the time to write the review and so good to hear that we made it worthwhile for you to switch vendors (we know it's always a tough decision). Always keen for our features to meet and exceed our users' needs. We'll get our support team to reach out to you today re what further options you need!

Replied January 2024

Bec

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Thanks [SENSITIVE CONTENT HIDDEN]

PROS

[SENSITIVE CONTENT HIDDEN] is very responsive and clearly communicates how easy this product is to use.

CONS

People with admin access cannot view the learning profile/history of users.

Vendor Response

Thanks for the review Bec, support to this day remains important to us.

Replied February 2023

Melinda

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Set up of new Acorn system

We needed a system that could have multiple tenancies which we have achieved that function in different ways. This has allowed us to have our internal training for staff and contractors separate from our external training that is a revenue line for the business.

PROS

The platform has been easy to set up with the support of the Pursuit Technology developer. The course set up structure is also easy to use.

CONS

There is no option to have a course changed from self-enrolment to admin enrolment only. There is limited functionality to choose different selections in setting up cohorts to use fields not equal to. The set up of new users is clunky with having to upload the whole user dataset again as we don't have a HR system to draw the data from. The other issue is the inability to change the home page to feature the elements we want to have eg a blog.

Reason for choosing Acorn

The ability to have multiple tenancies, the look and feel of the system and the cost.

Reasons for switching to Acorn

Many reasons including cost of the platform, functionality, multiple tenancies.

Vendor Response

Hi Melinda, having been with us 3 years and going strong we value your public input on top of the private support you give us. We took on-board the priority areas you mentioned for us to improve and are proud to share the progress to-date (thanks for all your patience!). The homepage overhaul brought with it the completely configurable widget functionality, with a plethora of widgets to choose from ensuring the homepage that you create is not just branded but also to the design of your exact needs. Cohorts is done and fixed up now, and an area we continue to invest in and the dataset upload is a rare use case for us without a HRIS, but we still intend to put more support resources (yes, real humans!) so we can help in anyway so it doesn't become the admin headache none of us need!

Replied February 2023

Erika

Higher Education, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Enjoying it so far.

PROS

We have really enjoyed transitioning to Acorn as our LMS, and are finding that the software is particularly pleasing from a learner's perspective. We have had positive feedback from students and trainers when it comes to navigating course content. There are a host of useful features and functions including flexible enrolments, resources and activities, plus a great range of reports. I have been most impressed with the technical support received from [SENSITIVE CONTENT HIDDEN] and regular updates from [SENSITIVE CONTENT HIDDEN], which has made the experience much less stressful.

CONS

Due to the size of our RTO and the number of courses we need to create, the system can run slowly at times - this is being improved gradually. We are looking forward to seeing a user profile feature become available soon.

Reasons for switching to Acorn

User-friendliness was the main reason for the switch.

Vendor Response

Hey Erika, Thank you so much for your review! Your terrific feedback is really insightful for us and is great for us to keep in mind as we move forward with the product. We're on Acorn 2.0 now, have built out the new infrastructure which is fully live and the final step is as we are a SaaS company to ensure we work with all customers to help them have their own speed issues quickly resolved. Teams win together after all! The user profile feature is on it's second release since the review, if you have any further feedback we're all ears as ever.

Replied February 2023