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About Adobe Learning Manager
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Adobe Learning Manager User Reviews
OVERALL RATING
Showing 1 - 5 of 622 reviews
Angel
Company size: 51 - 200 employees
Time used: Free Trial
Review Source: Capterra
March 2022
Adobe Captivate Prime

Francis
Verified reviewer
Company size: 2-10 employees
Industry: Information Technology and Services
Review Source: Capterra
April 2020
Captivate as a tool for LMS
Still a newbie will know more as i interact. However the features are what drew us to this software
Pros
presentation development and deployment as well as integration to adobeconnect
Cons
Instal was a handful and took very long.
Reasons for switching to Adobe Learning Manager
features and ease of ntegreation to adobe connect
Tony
Company size: 1 employee
Industry: E-Learning
Time used: Less than 2 years
Review Source: Capterra
August 2019
Captivate Prime - getting better
It has been good for setting up the programme - but I cannot really fully commercialise the programme until document security is better. It is easy to use, a good interface for learners. It has been a good experience but a little way to go yet in some parts of the application.
Pros
The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage.
Cons
The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature.
Reasons for choosing Adobe Learning Manager
Great pricing, it was obvious that early on that the product was in its infancy and I was in no rush to launch as I was busy creating content. I would not switch now as the product has evolved and is close to what I need.
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
June 2022
Powerful tool
It’s help me to create different types of e-learning easily
Pros
It's easy to see my courses. Their customer care personnel is helpful and prompt, and having many profiles are advantages. As a film editor, I've evaluated numerous Adobe products and can say they're a professional, customer-focused organization.
Cons
The pricing may be excessive for me if I work alone or with a small firm of two or more because the application is geared toward large corporations, there are few layouts, and the player window isn't on the same webpage as the slides and elements.
Hannah
Company size: 51-200 employees
Industry: Environmental Services
Time used: More than 2 years
Review Source: Capterra
March 2019
Captivate - the reason we don't have a training department anymore. Endlessly buggy w/ rude support.
We no longer have a training division, because of Adobe Captivate & Adobe Captivate Prime. If you don't have an enterprise license, their support team has no interest in helping you. It takes a huge amount of evidence to convince the support team that your bug or complaint is valid, they insist on blaming you or the user. Everytime one bug was solved, another one appeared. When we realized that Captivate was more embarrassing than helpful, we had to close our training division. We didn't have the financial or time resources to re-build all of our training module on a new platform. While we used Captivate, it caused so many of our students to be angry at us. We had to give many refunds. Most importantly, it damaged our reputation.
Pros
The most basic level functionality is pretty simple to understand.
Cons
We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed. We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort). To our dismay, the problems did not improve. If anything, they got worse. There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix). Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work. Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.