All Adobe Learning Manager Reviews

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Angel

51 - 200 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Adobe Captivate Prime

User Profile

Seth

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

The complete package

As a instructional designer for going on 15 years, I've seen e-learning products come and go. Captivate has been a staple on my computer since the start. I use it daily.

PROS

The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.

CONS

The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.

Ali

Information Technology and Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2020

Best SCORM Training Creation Software

Very positive

PROS

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

CONS

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

Reasons for switching to Adobe Learning Manager

It has more features and support for SCORM training

Cassie

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2019

RAE Corp - Captivate Prime Review

It has been good. I wouldn't say great. The customer support is good, very responsive and friendly but often they don't have a solution or explanation for what I need help with. The product is good. It's user friendly but sometimes it can be glitchy and doesn't seem to accommodate every thing that we need it to do in a manufacturing facility.

PROS

I like the new social aspects, developing content and always having fresh content is a huge tasks and I have a very small team so I can see how that will be extremely helpful especially for professional positions. It is very easy to use, I demo's several learning management systems before deciding and this one seemed most practical and affordable. My rep is great and very responsive.

CONS

The reports. It does an okay job of reporting what activities have taken place, but there is still a lot of information that we need that we cannot easily get. We have to do a lot of manipulating in excel to get the info we need. Examples: who can who has logged in but it doesn't tell you who hasn't logged in. You cannot export a report from the content library to easily see what all content exists in the system. Admins don't get notified or have a central place to review what is happening in the social aspect of the system or course discussion boards so it is very hard to control and make sure people don't post anything that would be considered unprofessional or misleading. We need our employees to engage in and track their hands on training but they work in a manufacturing setting, they aren't at computers all day, they don't have access, and most don't know how, to upload a document to confirm they completed an activity module. Because many of our employees don't have computer access on the shop floor they also don't have work email accounts so it would be extremely helpful for them to receive push notifications via text messaging, I know that currently exists for billing and password recovery I don't understand why it isn't possible for enrollment notifications. Supervisors cannot communicate or do evaluations with their employees through the system. I know several LMS systems we demo'd did include that, I was suprised that Adobe didn't have something like that.

Reason for choosing Adobe Learning Manager

You viewed several others that I cannot remember right now. Because Adobe has a reputation for creating great products. It's cloud based, it was affordable, and appeared to be user friendly, and some of the sales reps for the other products were not as responsive as we would have liked. We believed it accommodated more of our needs than it actually currently does.

Reelika

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Great tool for online learning

PROS

So many great features that are available to use and provide the best customer experience

CONS

It can be overwhelming to have so many options available

Carolyne

Human Resources, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2020

TQR - Review

Overall I think it's a good program, there are a few things that are missing but overall we are satisfied with the quality and usability.

PROS

It's easy to use. You're able to upload a wide range of documents to make it custom for learning.

CONS

There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs.

Reason for choosing Adobe Learning Manager

Much cheaper and easier to use.

Reasons for switching to Adobe Learning Manager

It was difficult and confusing to use, the language of the program was different. Overall it lacked user friendly-ness.

Carlos

Restaurants, 1,001-5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2020

Captivate Review

I gave an opportunity to tired and experience with the product for 2nd time, but an e-learning that will take me, with iSpring /Power point to create within less than one day, it took me almost a week and still working on it on the 2nd week. This type of software at this modern age, must be much simpler to execute steps within the navigation and platform with all the technology available at this moment

PROS

The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler.

CONS

Integration and actual navigation system.

Reason for choosing Adobe Learning Manager

price point, monthly membership.

Reasons for switching to Adobe Learning Manager

prior experience, great navigation system, and clean e-learning.

Bruno

E-Learning, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Very complete

It works for almost all multimedia there is and enables complex interactions

PROS

Very customizable and allow different responsive screens on same course

CONS

Could be more intuitive and have a simpler interface

Reason for choosing Adobe Learning Manager

used to work with adobe pack and it is a very complete software

Mihaela

Higher Education, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Trial run of captivate prime

I am using Adobe Connect. I feel Adobe Connect does not offer me the tools for everything I need. I am looking for an alternative that I can use for my online classes.

PROS

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

CONS

The only thing I did not like is the cost that is rather high

Reason for choosing Adobe Learning Manager

I wanted to choose Adobe Captivate Prime but my university does not subscribe to this product

William

E-Learning, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Good trial but expensive

Excellent LMS

PROS

Pretty well organized , attractive , easy to use , a lot of tools , many connections

CONS

Very expensive , we can’t afford it , I am a teacher trying to offer to my university an lms , but I know they would pay all that money

Reasons for switching to Adobe Learning Manager

Easier , friendly , more attractive to students

User Profile

Richard

Verified reviewer

Consumer Goods, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2019

Improving

We offer outside contractor and visitor training to our clients. This platform has served us well.

PROS

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

CONS

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

Alisa

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed February 2020

Good product, except for the customer support

PROS

Simple and clean look, the main features work well, overall good feeling about the product.

CONS

Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong. The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile. External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers.

Reason for choosing Adobe Learning Manager

Pushy selling strategy of Bridge.

Reasons for switching to Adobe Learning Manager

Outdated look, limited reporting feature.

CHRISTY

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Good LMS choice

We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product.

PROS

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

CONS

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

Sascha

Verified reviewer

Education Management, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2019

Its simple and it works

One of the best features of using captivate prime, is that you can get going with a fully fletched LMS within 24 hours - fully branded and organised! ...and the pricing model is fair compared to common competition.

PROS

Captivate Prime is an out-of-the-box LMS. It has all standard features needed for an effective and fun learning environment including gamification elements such as leaders boards, badges and general points. The interface is both, intuitive for the user and the administrator and can easily be customized to your personal preferences and access rights. The hosting of content is open to all types of SCORM compliant content, but also simple text files, graphics and videos. The structuring of programs can be done according to a single file system as well as clustered items in a program structure. One of the key performance tools is the mobile app provided. The app gives you the full spectrum of the desktop version, including an offline capability.

CONS

If you purchase this LMS via a volume license program (rather then buying a few licenses with credit card online), then it is recommended to find a local ADOBE certified dealer. The customer service team in (I believe ) India, is friendly, but very slow in the response and it takes several attempts to get things done. Therefore, using a local certified dealer and letting them deal with the headquarter, does not necessarily speed things up, but it does save you a lot of time.

User Profile

Nohemi

Verified reviewer

Retail, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2018

Captivate Prime LMS

You can host certifications internally or by a third party. For internal, you need to define the courses that a learner has to complete to achieve completion status and the period the certification validity. All learning activities (assessments, skill level attainment and learning status) are automatically tracked, and managers can generate reports or subscribe to get them automatically in their e-mails and receive notifications for participants’ learning activities (certifications, enrollments, unmet deadlines, etc). This tool also helps engage learners thanks to these tools: • A dashboard to get a glance of their courses, overdue or deadlines, recommended learning, calendar and achievements. • Learners can see valuable skills for their position and find courses that help master those skills. • Gamification for rewarding desired behaviors. Earn and compare points with their colleagues based on rules that managers set. There are Bronze, Silver, Gold and Platinum levels and badges for students upon completing a course. This LMS also allows authors to create a course / learning program to drive a larger training goal that would span across individual courses. Also, you automatically assign courses or programs on the occurrence of certain events (promotion, relocation). Moreover, you can create catalogs with access to a customized set of learning material. Job aids can also be added for learners to access without having to enroll for any specific learning object

PROS

This platform is really interesting for learning managers. It has many features that allow an effective learner administration and different ways to manage users (external or internal). You can add users by uploading from a spreadsheet, create groups of learners based on location or business unit, use self enrollment or automate the adding new users. It also supports interactive content like Scorm, AICC, Tincan and regular content like Videos, Pdfs, PPTs, word and excel files.

CONS

The tools to create courses are very basic so it is recommended to create courses using other tools like Captivate and upload the content. You can also add activities and tests, but they also have to be created using another tool because it only allows you to add an external URL for learners to refer to, or have students submit files.

Juergen

Machinery, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Review from Makino

With the platform we are able to make training easy available for all our learner and helps to create a learning culture. We can share training between different global platform.

PROS

Easy to use and to understand. possibility to share contents with other platforms. Android and IOS app. Everything starts with the skills approach. Possibility of different language for one content. No plug in necessary for the player. Reporting module. Possibility to work with the different roles. unlimited storage space. Support is doing well.

CONS

Learning calendar is not working well and don't give a good overview about all classroom training planned. Migration of skills or other things to complicate. No calendar about the utilization of all instructor available . Calculation of the effectiveness should be different in case L3 feedback is disabled since the L3 feedback does not make sense for the most of short online courses. In the view of the courses as a admin or Author we need filter to separate classroom training from online and courses shared to you or shared to others.

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2018

Perspective of a light user

It gives me what I need to make video recordings of trainings and demos at a much higher quality than a recorded webinar. Once you figure out the quirks, it's easy to replicate the steps from project to project.

PROS

We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project.

CONS

There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project.

User Profile

Andrew

Verified reviewer

Building Materials, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

A modern LMS with some standout features

PROS

Easy set up and smart rules There are several smart rules which can be built into ACP which allow automatic assigning of teams, courses and learning paths when someone is created or registered in the system. Other LMS’s provide this, but the way this is set up in ACP is intuitive and smart. It drastically cuts down the time needed to get people up and running on the LMS and will save the time that LMS administrators would usually take setting people up. Offline Content ACP seem to have done this better than any other LMS I have trialled. The ability to download all course content and use the system offline, while still experiencing the system as if offline, is a superior offering from ACP. Publishing from Adobe Captivate We already use Captivate to create our eLearinng content and publish our SCORM compliant training packages. Having a system that allows us to publish quickly and easily from our eLearning authoring program to our LMS saves time. Instructor role One unique part of ACP is having a dedicated instructor role which allows training instructors to log in and manage all of their training activities. Other LMS’s have this but tend to be quite complex. The way a user experiences this in ACP is simple and easy to use.

CONS

The software is a little pricier than other LMS's out there on the market.

Vikas

Industrial Automation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT