All Adobe Learning Manager Reviews

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Angel

51 - 200 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Adobe Captivate Prime

User Profile

Seth

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

The complete package

As a instructional designer for going on 15 years, I've seen e-learning products come and go. Captivate has been a staple on my computer since the start. I use it daily.

PROS

The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.

CONS

The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.

Ali

Information Technology and Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2020

Best SCORM Training Creation Software

Very positive

PROS

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

CONS

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

Reasons for switching to Adobe Learning Manager

It has more features and support for SCORM training

Herb

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2021

Adobe Captivate Prime - Make Sure You vet them well

Overall, the ACP sales team is very good at what they do in advertising features. The basic functions of integrations with an HRIS is complex and needs to be well tested before you enter in a contract. The basic functions for calendaring needs to be well tested to make sure Adobe systems communicate with your email provider. Reporting looks extensive but requires a lot of your own manipulation to be useful.

PROS

The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users.

CONS

Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something.

Reason for choosing Adobe Learning Manager

It pleased the product team and leadership group making the final decision. We also believed the integration of Captivate, Connect and Prime would be beneficial and that has not proved to be true.

Reasons for switching to Adobe Learning Manager

The prior LMS was at the End of life and we needed a more extensive provider to allow for compliance and classroom, interactive training.

Carolyne

Human Resources, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2020

TQR - Review

Overall I think it's a good program, there are a few things that are missing but overall we are satisfied with the quality and usability.

PROS

It's easy to use. You're able to upload a wide range of documents to make it custom for learning.

CONS

There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs.

Reason for choosing Adobe Learning Manager

Much cheaper and easier to use.

Reasons for switching to Adobe Learning Manager

It was difficult and confusing to use, the language of the program was different. Overall it lacked user friendly-ness.

Bruno

E-Learning, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Very complete

It works for almost all multimedia there is and enables complex interactions

PROS

Very customizable and allow different responsive screens on same course

CONS

Could be more intuitive and have a simpler interface

Reason for choosing Adobe Learning Manager

used to work with adobe pack and it is a very complete software

Mihaela

Higher Education, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Trial run of captivate prime

I am using Adobe Connect. I feel Adobe Connect does not offer me the tools for everything I need. I am looking for an alternative that I can use for my online classes.

PROS

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

CONS

The only thing I did not like is the cost that is rather high

Reason for choosing Adobe Learning Manager

I wanted to choose Adobe Captivate Prime but my university does not subscribe to this product

William

E-Learning, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Good trial but expensive

Excellent LMS

PROS

Pretty well organized , attractive , easy to use , a lot of tools , many connections

CONS

Very expensive , we can’t afford it , I am a teacher trying to offer to my university an lms , but I know they would pay all that money

Reasons for switching to Adobe Learning Manager

Easier , friendly , more attractive to students

User Profile

Richard

Verified reviewer

Consumer Goods, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2019

Improving

We offer outside contractor and visitor training to our clients. This platform has served us well.

PROS

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

CONS

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

Ayoub

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed July 2023

The best

PROS

My work is easier with adobe managment learning

CONS

Bugs must be fixed and aupport must be fastwr

Filipe

Automotive, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2023

ALM Review

PROS

great software to engage with customers and to increase colleagues/employers skills

CONS

Not so easy for someone who is not used to the "internet", to expensive for the features.

Alisa

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed February 2020

Good product, except for the customer support

PROS

Simple and clean look, the main features work well, overall good feeling about the product.

CONS

Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong. The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile. External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers.

Reason for choosing Adobe Learning Manager

Pushy selling strategy of Bridge.

Reasons for switching to Adobe Learning Manager

Outdated look, limited reporting feature.

CHRISTY

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Good LMS choice

We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product.

PROS

Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.

CONS

I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Customer Training Tool

Overall, we are new users, but we are moving forward at a good pace with our project and Captivate Prime has been fairly easy to set up. We are looking forward to expanding our use to internal employees and foresee a long relationship with Adobe!

PROS

There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific customers. The Learning Plan feature is easy to use, contains just what the customer needs to complete, and we can set up an instance that coincides with their contract so that reminders are sent prior to the expiration date of the learning plan. One final feature that really met our need is the mobile app for customers who will complete our training "on-the-go". We really like that the lessons will pick up where the learner left off and allow them the flexibility they need.

CONS

There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting!

Reason for choosing Adobe Learning Manager

Features, pricing/purchase structure

Ryan

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great LMS for a Fair Price

PROS

Captivate Prime is a great learning management system that offers all of the necessary features to help businesses excel in their e-learning programs. It also allows you to pay per user without an unreasonably high "minimum user" requirement.

CONS

The inability to create quiz content within Prime itself is the only feature that I think it is really lacking. Quiz content must instead be authored in other E-learning creation programs first, which can then be hosted on Captivate Prime.

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2018

Perspective of a light user

It gives me what I need to make video recordings of trainings and demos at a much higher quality than a recorded webinar. Once you figure out the quirks, it's easy to replicate the steps from project to project.

PROS

We use the Captivate suite for elearning development. My use is primarily limited to creating training video recordings to achieve higher quality than simply recording a web conference/webinar. From that perspective, I like the ability to create video demos and edit them to remove my hesitations and other hiccups. With a simple USB microphone, the audio quality is very good, and the ability to do basic editing meets my needs. I like being able to easily create multiple mini videos and combine them into a larger project.

CONS

There are a lot of options - it can be a bit much if you are muddling through on your own. There are a lot of external learning resources available, however. I also wish that it was a little more straightforward to edit individual video files after you've brought them into a project. I find that the graphic capabilities (creating title slides, for example) is a little clunky, so I usually just end up designing those in power point and exporting them as jpeg images for the Captivate project.

User Profile

Andrew

Verified reviewer

Building Materials, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

A modern LMS with some standout features

PROS

Easy set up and smart rules There are several smart rules which can be built into ACP which allow automatic assigning of teams, courses and learning paths when someone is created or registered in the system. Other LMS’s provide this, but the way this is set up in ACP is intuitive and smart. It drastically cuts down the time needed to get people up and running on the LMS and will save the time that LMS administrators would usually take setting people up. Offline Content ACP seem to have done this better than any other LMS I have trialled. The ability to download all course content and use the system offline, while still experiencing the system as if offline, is a superior offering from ACP. Publishing from Adobe Captivate We already use Captivate to create our eLearinng content and publish our SCORM compliant training packages. Having a system that allows us to publish quickly and easily from our eLearning authoring program to our LMS saves time. Instructor role One unique part of ACP is having a dedicated instructor role which allows training instructors to log in and manage all of their training activities. Other LMS’s have this but tend to be quite complex. The way a user experiences this in ACP is simple and easy to use.

CONS

The software is a little pricier than other LMS's out there on the market.

User Profile

ZAiN

Verified reviewer

Education Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Established Brand, Polished Product.

Training at employees convenience, offline, online on any device.

PROS

Learning content is easily accessible, online, offline device independent.Easy integration into current CMS & LMS systemsWorks well in the Adobe ecosystem.

CONS

Can be a bit costly, however you get a quality product with an established ecosystem

Don

Oil & Energy, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2019

THE WORST ADOBE APP KNOWN TO MAN KIND (Captivate 2019)

The worst program i have used in 32 years of full time graphic design.

PROS

Firstly, Ive been a full time graphic and digital designer for 32 years. I have used Adobe products from their inception. I love Photoshop, In-Design, Premiere Pro, Illustrator and use them all daily. CAPTIVATE Absolutely nothing - Adobe should be embarrassed to have your name on the splash screen!!! I did a 2 day course about 2 weeks ago and even the instructor reported its 'bugginess"

CONS

Really - where do I start. What's the point, you haven't replied to my actual bug reports so I won't bother here. I've been working full time on a 215 slide presentations and Captivate crashes, it's slow to respond to inputs and your "responsive" Fluid boxes display completely inconsistent result. Honestly it's shit and unfortunately, I have to live with it daily. Fix it!! We pay good money from you to have it, so make it work.

User Profile

Maxwell

Verified reviewer

Libraries, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2018

Adobe Captivate Prime LMS review

It is a modern LMS with great features, reduces set up/course upload and deployment time and takes off much of the burden of tracking and user engagement from the content owner.

PROS

The market for LMSs is consistently on the increase, with evolving needs based on the end user and other factors in between. Most platforms have evolved but this is especially true with the UX experience for Adobe Captivate Prime. I find that captivate prime has most of the current market standard features plus more. From features such as setting learning paths for students to others such as reporting, gamification and user tracking etc. I found the set up easy enough, even as a new admin user and was able to load content within a few minutes. I was especially impressed with the simple interface that reduced the platform learning curve for me and the course set up/deployment time. I think the option to break down a course content upload to three sections (core modules, prework modules, and testout) is a great feature. Although a little more work, this would improve tracking and provide more detailed usage data/student interaction with the modules. I also liked that it has gamification elements available for use for individual or group learning. On the pricing module, I like the flexibility to add and remove users on a monthly basis, which is ideal for selling subscription-based courses.

CONS

I would like to see a pricing module targeted at educational institutions as there currently doesn’t seem to be one. It is unfortunate that it seems only targeted at corporate institutions at this point.

User Profile

Dan

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2019

Poor support, sales pitches, beware...

Horrible experience, I don't recommend for any business. We got sold on sales pitches then uncovered surprise after surprise of things that weren't properly explained to us. Some things we were flat out lied to about, like the it having quiz functionality. The Clarix and Adobe reps are awful with their support and knowledge of the systems, took us 6 calls to find out the SSO won't work on Google, the Adobe rep was 30 minutes late to a call. Such a waste of time and money and I'm amazed how they've been able to sell a platform with so many missing key functions and lack of expertise. We are getting out of our contract before we even launched it. Save yourself and avoid this headache, don't let them fool you as they did us.

PROS

It looked pretty, it sounded great, and appeared to have all the tools we needed. It has a decent UI for learners.

CONS

No ability to create standalone quizzes or questions you must buy licenses to their auth tool, worst customer support I've ever dealt with, poor management of course visibility, cannot create 'versions' you must add new LO and deactivate old LO, cannot utilize their webinar function completely without buying licenses to Adobe Connect, no drive to learn our business and help us strategize the LMS to our business, SSO cannot be setup with Google, users cannot have more than 1 custom role.

User Profile

Nadeemur

Verified reviewer

Telecommunications, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2020

Very easy to use and navigate in Adobe Captivate Prime

Its simplicity is amazing. I like that new comers can easily navigate in it. Adobe products have very good interface including this software. The awesome thing that I like is that you can customize courses as it suits you. You can gather analytics, it is very helpful. There are amazing tutorials which are very helpful to learn.

PROS

Adobe Captivate Prime is simple software. It is very easy to use and the best thing that I like is that learners can easily navigate and see the learning calendar which helps in scheduling course while training. The analytics in Adobe Captivate Prime is helpful. You can customize courses according to as per your own wish.

CONS

Installation process was quite difficult for me. It must be made easy. Other problem is the pricing of this software. I don’t like the pricing. According to me it is very expensive. The mobile application is not customized properly. I think that it needs a lot of improvement. Apart from these issues I find this software very good.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2019

Not as relevant in higher ed...

The biggest problem is we are not a business- as an institution of higher education we needed the product to function like an LMS and provide granular details about student performance, which we were not able to achieve. It was very confusing to have so many different versions of content that we were not able to delete out.

PROS

- easy to add SSO - Clean interface - Customization of announcements or news items for particular cohorts - Ability to use badging

CONS

- Content can never be deleted - Limited granular data - Limited to no ability to create content within the system - Limited ability to customize any kind of restricted release system

Emily

Verified reviewer

Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed May 2019

Outdated

Was using it for a class and local business for creating teaching modules. Not only was the program a pain to use but it was not as efficient as I would have liked and have come to expect from Adobe products. If they would put more effort into keeping it updated and more like the programs offered in Creative Cloud it could be an exceptional product. However it is not at all.

PROS

Easy to create own template and customize the overall look of modules.

CONS

Outdated widgets, broken links, overall unsatisfied with the entire program. Over priced and does not let you cancel at any time without charging you a ridiculous fee. I could go on and on about how things did not work but this is a waste of my time because the program is the worst Adobe program I have ever used.

User Profile

James

Verified reviewer

Accounting, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2019

For the expert!

This tool is one of the more complex authoring tools and takes a lot longer to master than other tools. However the Accessability features make it a must for all users.

PROS

So many features. The responsive nature within publish. Accessability features for disabled. Screen recording and mp4 publish output.

CONS

Lack of building up layers. Not the easiest tool to pick up and just develop with.

Showing 1 - 25 of 647 Reviews