As a instructional designer for going on 15 years, I've seen e-learning products come and go. Captivate has been a staple on my computer since the start. I use it daily.

The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.

The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.

Very positive

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

We no longer have a training division, because of Adobe Captivate & Adobe Captivate Prime. If you don't have an enterprise license, their support team has no interest in helping you. It takes a huge amount of evidence to convince the support team that your bug or complaint is valid, they insist on blaming you or the user. Everytime one bug was solved, another one appeared. When we realized that Captivate was more embarrassing than helpful, we had to close our training division. We didn't have the financial or time resources to re-build all of our training module on a new platform. While we used Captivate, it caused so many of our students to be angry at us. We had to give many refunds. Most importantly, it damaged our reputation.

The most basic level functionality is pretty simple to understand.

We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed. We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort). To our dismay, the problems did not improve. If anything, they got worse. There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix). Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work. Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.

I am using Adobe Connect. I feel Adobe Connect does not offer me the tools for everything I need. I am looking for an alternative that I can use for my online classes.

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

The only thing I did not like is the cost that is rather high

Excellent LMS

Pretty well organized , attractive , easy to use , a lot of tools , many connections

Very expensive , we can’t afford it , I am a teacher trying to offer to my university an lms , but I know they would pay all that money

My overall experience with Adobe Learning Manager has been positive. The software provided a robust platform for creating and managing e-learning content. The extensive feature set, including multimedia support and analytics capabilities, allowed me to develop engaging and effective training programs. The integration with other Adobe tools enhanced the creative possibilities and streamlined the content creation process. However, the initial setup and configuration process could be challenging, requiring technical expertise. Additionally, the pricing structure made it less accessible for smaller organizations or individual users. Nonetheless, the overall value and functionality of Adobe Learning Manager were commendable, making it a powerful tool for delivering high-quality e-learning experiences.

One of the things I liked most about Adobe Learning Manager was its comprehensive set of features for creating and managing e-learning content. The software provided a user-friendly interface that allowed me to design interactive and engaging learning modules. The wide range of multimedia options, such as videos, images, and interactive quizzes, made it easy to create dynamic and interactive courses. The integration with Adobe Creative Cloud tools also provided seamless access to design assets, enhancing the overall visual appeal of the content. Additionally, the robust analytics and reporting features helped me track learner progress and assess the effectiveness of the training programs.

One thing I liked least was the complexity of the initial setup and configuration process. It required a certain level of technical expertise to properly set up the system and configure the various settings. Additionally, the pricing structure of the software was quite high, especially for smaller organizations or individual users. This made it less accessible for those with limited budgets or who needed a more cost-effective solution.

We offer outside contractor and visitor training to our clients. This platform has served us well.

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

Overall, captivate is a brilliant tool that helped me learn so many courses with fun. I don't have to go somewhere else, I have found all my courses in one place. I would like to suggest some improvements in test attempts failures and due to application crashes. It's really easy tool with good UI for beginners or startups.

I have been introduced to this platform from my recent organization to learn new verticals. I loved their vast collection of courses and assessment mechanisms. Furthermore, I need to pass the test to show my understanding of the course. Until I get passed in that exam, I cannot attempt for other part of course. Also, I liked the way the dashboard is arranged so that you can see a graphical view of your learning progress. I can also see leaderboard where other employees taking same courses.

Most of the time captivate crashes in between taking video courses, this frustrates me. I have even observed that if you're attempting a test and toll crashes then it consider as failed attempt. I would like to have more than 3 attempts to pass an exam, or there should be some provisions regarding this.

My work is easier with adobe managment learning

Bugs must be fixed and aupport must be fastwr

great software to engage with customers and to increase colleagues/employers skills

Not so easy for someone who is not used to the "internet", to expensive for the features.

Simple and clean look, the main features work well, overall good feeling about the product.

Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong. The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile. External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers.

It's a trusted label. The marketing is perfect and helped me choose the right tool to use that will help save time money and effort.

I really enjoyed the ease of use. The software has minimal bloat or ads so its really easy to know exactly what to do or to help prevent people from making mistakes or getting lost in the beginning of a process. I've has several customers I ended up recommending this software to because they need to work on certain documents. Sometimes they dont have access to a printer or scanner so I can get their documents back right away.

I dislike that it doesn't come with more instruction. It does have a learning curve but it's not too hard to figure out. I would like to see more webinars on the website instructing businesses and users on the best way to use the software.

Overall, we are new users, but we are moving forward at a good pace with our project and Captivate Prime has been fairly easy to set up. We are looking forward to expanding our use to internal employees and foresee a long relationship with Adobe!

There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific customers. The Learning Plan feature is easy to use, contains just what the customer needs to complete, and we can set up an instance that coincides with their contract so that reminders are sent prior to the expiration date of the learning plan. One final feature that really met our need is the mobile app for customers who will complete our training "on-the-go". We really like that the lessons will pick up where the learner left off and allow them the flexibility they need.

There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting!

Captivate Prime is a great learning management system that offers all of the necessary features to help businesses excel in their e-learning programs. It also allows you to pay per user without an unreasonably high "minimum user" requirement.

The inability to create quiz content within Prime itself is the only feature that I think it is really lacking. Quiz content must instead be authored in other E-learning creation programs first, which can then be hosted on Captivate Prime.

I have used this since 2006 when the military was first trying it out and it very stable in use.

Easy to use and a great teaching tool. Always a great tool and easy to record lessons with it.

Affordability at times. I wish it was cheaper to purchase and also better discounts.

It was a big disappointment. We want to add training for external customers and we can't risk having the issues we had with employee training with them. We have already started the process of migrating to a different platform.

Not much. It looked great when we were investigating it, but we quickly became disenchanted when we were actually using it with all of our employees.

Buggy 1. Playback wouldn't always work for everyone. 2. Sometimes, the courses wouldn't mark as complete for all learners, even though they had been completed them. 3. Reporting is very difficult. It takes too much time (and trickery) to find the information you want. 4. It doesn't always work with Captivate Prime (which is the weirdest thing ever). You'd think that Adobe would make sure it always does, even if you are using a Mac. 5. Adding users didn't want to work via upload. Contacted support, which wasn't helpful. I ended up having to add them one at a time. 6. Too expensive for what you get and once you start the year commitment, there is no way out. You have to pay for something you can't use anymore. 7. Don't have the ability to reset scores back to zero if wanted. 8. Don't have the ability to allow users to retake the quiz at end. We ended up having to force everyone to get 100% by designing the courses to not allow them to go forward until they had answered the questions correctly. 9. Once the learners went through a course, they could never look at it again, which is not what we wanted at all. 10. Online Help Documentation is inadequate.

Training at employees convenience, offline, online on any device.

Learning content is easily accessible, online, offline device independent.Easy integration into current CMS & LMS systemsWorks well in the Adobe ecosystem.

Can be a bit costly, however you get a quality product with an established ecosystem

The worst program i have used in 32 years of full time graphic design.

Firstly, Ive been a full time graphic and digital designer for 32 years. I have used Adobe products from their inception. I love Photoshop, In-Design, Premiere Pro, Illustrator and use them all daily. CAPTIVATE Absolutely nothing - Adobe should be embarrassed to have your name on the splash screen!!! I did a 2 day course about 2 weeks ago and even the instructor reported its 'bugginess"

Really - where do I start. What's the point, you haven't replied to my actual bug reports so I won't bother here. I've been working full time on a 215 slide presentations and Captivate crashes, it's slow to respond to inputs and your "responsive" Fluid boxes display completely inconsistent result. Honestly it's shit and unfortunately, I have to live with it daily. Fix it!! We pay good money from you to have it, so make it work.

It is a modern LMS with great features, reduces set up/course upload and deployment time and takes off much of the burden of tracking and user engagement from the content owner.

The market for LMSs is consistently on the increase, with evolving needs based on the end user and other factors in between. Most platforms have evolved but this is especially true with the UX experience for Adobe Captivate Prime. I find that captivate prime has most of the current market standard features plus more. From features such as setting learning paths for students to others such as reporting, gamification and user tracking etc. I found the set up easy enough, even as a new admin user and was able to load content within a few minutes. I was especially impressed with the simple interface that reduced the platform learning curve for me and the course set up/deployment time. I think the option to break down a course content upload to three sections (core modules, prework modules, and testout) is a great feature. Although a little more work, this would improve tracking and provide more detailed usage data/student interaction with the modules. I also liked that it has gamification elements available for use for individual or group learning. On the pricing module, I like the flexibility to add and remove users on a monthly basis, which is ideal for selling subscription-based courses.

I would like to see a pricing module targeted at educational institutions as there currently doesn’t seem to be one. It is unfortunate that it seems only targeted at corporate institutions at this point.

Horrible experience, I don't recommend for any business. We got sold on sales pitches then uncovered surprise after surprise of things that weren't properly explained to us. Some things we were flat out lied to about, like the it having quiz functionality. The Clarix and Adobe reps are awful with their support and knowledge of the systems, took us 6 calls to find out the SSO won't work on Google, the Adobe rep was 30 minutes late to a call. Such a waste of time and money and I'm amazed how they've been able to sell a platform with so many missing key functions and lack of expertise. We are getting out of our contract before we even launched it. Save yourself and avoid this headache, don't let them fool you as they did us.

It looked pretty, it sounded great, and appeared to have all the tools we needed. It has a decent UI for learners.

No ability to create standalone quizzes or questions you must buy licenses to their auth tool, worst customer support I've ever dealt with, poor management of course visibility, cannot create 'versions' you must add new LO and deactivate old LO, cannot utilize their webinar function completely without buying licenses to Adobe Connect, no drive to learn our business and help us strategize the LMS to our business, SSO cannot be setup with Google, users cannot have more than 1 custom role.

Its simplicity is amazing. I like that new comers can easily navigate in it. Adobe products have very good interface including this software. The awesome thing that I like is that you can customize courses as it suits you. You can gather analytics, it is very helpful. There are amazing tutorials which are very helpful to learn.

Adobe Captivate Prime is simple software. It is very easy to use and the best thing that I like is that learners can easily navigate and see the learning calendar which helps in scheduling course while training. The analytics in Adobe Captivate Prime is helpful. You can customize courses according to as per your own wish.

Installation process was quite difficult for me. It must be made easy. Other problem is the pricing of this software. I don’t like the pricing. According to me it is very expensive. The mobile application is not customized properly. I think that it needs a lot of improvement. Apart from these issues I find this software very good.

The biggest problem is we are not a business- as an institution of higher education we needed the product to function like an LMS and provide granular details about student performance, which we were not able to achieve. It was very confusing to have so many different versions of content that we were not able to delete out.

- easy to add SSO - Clean interface - Customization of announcements or news items for particular cohorts - Ability to use badging

- Content can never be deleted - Limited granular data - Limited to no ability to create content within the system - Limited ability to customize any kind of restricted release system

Was using it for a class and local business for creating teaching modules. Not only was the program a pain to use but it was not as efficient as I would have liked and have come to expect from Adobe products. If they would put more effort into keeping it updated and more like the programs offered in Creative Cloud it could be an exceptional product. However it is not at all.

Easy to create own template and customize the overall look of modules.

Outdated widgets, broken links, overall unsatisfied with the entire program. Over priced and does not let you cancel at any time without charging you a ridiculous fee. I could go on and on about how things did not work but this is a waste of my time because the program is the worst Adobe program I have ever used.

This tool is one of the more complex authoring tools and takes a lot longer to master than other tools. However the Accessability features make it a must for all users.

So many features. The responsive nature within publish. Accessability features for disabled. Screen recording and mp4 publish output.

Lack of building up layers. Not the easiest tool to pick up and just develop with.