Adobe Captivate Prime vs SAP Litmos

Adobe Captivate Prime has 607 reviews and a rating of 4.24 / 5 stars vs SAP Litmos which has 263 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (607)
4.21 / 5 (263)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 23, 2021
October 13, 2021
Pros/Cons
  • Pros

  • Everything was to par and the customer support was amazing.
  • I love that the software gave me this ability to really design the most interactive and sometimes out of the box e-learning courses.
  • Cons

  • The cost was outrageous and it was difficult to use. Training was a nightmare.
  • The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.
  • Pros

  • I've never had any problems using the software.
  • Limos is an adequate LMS which can track SCORM and xAPI compliant content.
  • Cons

  • Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response.
  • Their own rep telling us to do this. No email to their accounts department gets replied to ever.
Pricing Range
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FrontRunners

2021

Advisor Recommendations

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81 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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