Adobe Captivate Prime vs Docebo

Adobe Captivate Prime has 607 reviews and a rating of 4.24 / 5 stars vs Docebo which has 112 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (607)
4.22 / 5 (112)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 23, 2021
April 15, 2021
Pros/Cons
  • Pros

  • Everything was to par and the customer support was amazing.
  • I love that the software gave me this ability to really design the most interactive and sometimes out of the box e-learning courses.
  • Cons

  • The cost was outrageous and it was difficult to use. Training was a nightmare.
  • The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.
  • Pros

  • We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues.
  • Docebo's combination of traditional eLearning content along with it's Channels (corp. youtube type feature) are fantastic.
  • Cons

  • Price model is not so flexible and does not fit with small and medium businesses. No price tiers under 300 user / months, could be expensive at early stages.
  • We found their response time to be horrible and their responses were unsatisfactory.
Pricing Range
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FrontRunners

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FrontRunners

2021

Advisor Recommendations

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148 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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