Adobe Captivate Prime vs GoGuardian

Adobe Captivate Prime has 607 reviews and a rating of 4.24 / 5 stars vs GoGuardian which has 115 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (607)
4.73 / 5 (115)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 23, 2021
September 13, 2021
Pros/Cons
  • Pros

  • Everything was to par and the customer support was amazing.
  • I love that the software gave me this ability to really design the most interactive and sometimes out of the box e-learning courses.
  • Cons

  • The cost was outrageous and it was difficult to use. Training was a nightmare.
  • The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.
  • Pros

  • Customer support is well-trained, knowledgable, and empathetic. They have always helped me very quickly and competently.
  • I love that this is a free app that I gives me the ability to work at my desk and keep an eye on what my students are doing on their chromebooks.
  • Cons

  • The biggest complaint I have is how unreliable and limited the software is at times.
  • Some of the features are harder to set up for staff and often times kids screens will time out on the teacher's display for seemingly no reason.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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