Adobe Captivate Prime vs Articulate 360

Adobe Captivate Prime has 607 reviews and a rating of 4.24 / 5 stars vs Articulate 360 which has 382 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (607)
4.71 / 5 (382)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 23, 2021
October 20, 2021
Pros/Cons
  • Pros

  • Everything was to par and the customer support was amazing.
  • I love that the software gave me this ability to really design the most interactive and sometimes out of the box e-learning courses.
  • Cons

  • The cost was outrageous and it was difficult to use. Training was a nightmare.
  • The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.
  • Pros

  • The best thing about this sophisticated set of tools is the support that is available for learners and users.
  • The webinars that they do are outstanding in quality and I attend as many as I can.
  • Cons

  • They are falling behind their competitors in this area.
  • I also don't like the Scenario function where you are stuck to using cheesy character photos when you have ones you want to upload and use.
Pricing Range
Product Demo
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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