Arlo Software


 

Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting, payments and invoicing.

Users can keep client records updated within Arlo’s customer relationship management (CRM) module. Courses and events are managed within the Arlo platform and online registration can be configured with customisable registration forms.

Course and event information entered or altered on the Arlo platform is displayed on user websites through Arlo’s website integration. Arlo integrates with other software to further extend the solution’s functionality. 

Arlo’s integration with Moodle LMS lets users manage face-to-face, online, self-paced and blended learning. This allows users to include quizzes, SCORM objects, forums, videos, and other online activities within training. Users have visibility and reporting on your registrants in one place with Arlo.

Monthly and annual subscription pricing is available.

 

Arlo - Event registrants
 
  • Arlo - Event registrants
    Event registrants
  • Arlo - Build event templates
    Build event templates
  • Arlo - Edit contacts
    Edit contacts
  • Arlo - Dashboard
    Dashboard
  • Arlo - Upcoming events
    Upcoming events
  • Arlo - Registration form
    Registration form
Supported Operating System(s):
Web browser (OS agnostic)

55 Reviews of Arlo

Showing 1-20 of 55

 

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Jade from The Gap 2014 Ltd.

October 2017

October 2017

The best event management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

Using arlo has meant that we've consolidated all of our payment methods into one platform, eliminated multiple spreadsheets recording attendees and also eliminated the possibility for human error at our end - if someone isn't registered for an event, they didn't register, it's not that they emailed us and didn't make it to the spreadsheet!

Pros

The best things are the payment platform, the app for my mobile when I am at an event - so easy to record attendance or grab an attendees number to check in on them if they haven't arrived. Arlo has eliminated human error at our end - now we know if a registration is wrong that it was entered incorrectly by the client, not someone at our end!

Cons

We used to use quite a complicated discount structure for multiple attendees, this has been hard to translate into arlo, but we have identified a work around - it just took a bit of time to implement.

Source: Capterra
 

Kylie from Catch You Photography

October 2017

October 2017

Great product and fantastic for managing our first aid courses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Booking all of our first aid courses etc, makes it super easy.

Pros

Ease of use, dashboard that shows everything at a glimpse, fast for booking first aid attendees, great for capturing details.

Cons

Online support isn't great probably because of terminology, but we do love the live support, always helpful and answer any questions we have.

Source: Capterra
 

Sara from Elabor8

October 2017

October 2017

Great tool that helped us get organised

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

super easy to use, great dashboard that gives you all the info you need, great customer service, it really helped us get out events organised with all the features that it offers

Cons

some of the pages when you go into an event can be a bit overloaded with information. It would be good to keep it lighter.

Source: Capterra
 

Alice from SUNZ

October 2017

October 2017

My non-profit uses Arlo for event management for our camps and training events. It is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support.

Cons

The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash.

Source: Capterra
 

SArah from Bonjour Babies
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great support with real people. User friendly software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Ease of use, no need to take manual bookings any longer.
Prompt support/customer service.

Pros

Intuitive to use.
Can replicate courses rather than starting from scratch with entering details

Cons

Search options are limited (eg no postcode search option available).
Users see how many spaces are still available in each course - which does not create a sense of urgency for them to book (eg it says '10 places remaining', rather than 'nearly full').

Source: Capterra
 

Helen from University of Auckland
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

Great product. Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Support

Managing events and operations.

Pros

The product is great. And there are always new improvements and new features made available. The best part is the support team, they are very helpful and provide good advises.

Cons

The product is very strong at managing events, but less so on managing individuals. We wish it comes with stronger CRM features.

Source: Capterra
 

Jamuel from SUNZ
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great event management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Integrating event registration with our website
Producing event reports in the specific manner we need
Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online
An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture.

Pros

Great reporting
Great way to manage events online
Excellent support - really easy ticket system and very quick resopnse. Very impressed by this
Ability to create custom registration forms - crucial to the wide range of events that we do

Cons

Not much customisation available for visual design unless you are willing to pay more to do some custom work.

Source: Capterra
 

Eve from TriEx
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy to learn, fast help when needed & efficient for clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Support

I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.

Pros

How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

Cons

I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

Source: Capterra
 

Eloise from Engineering New Zealand
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Does everything we need!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Support

An easier workflow.
Some features are not needed for our certain area so it can on occasion be over crowded. However these features are commonly used by other people.

Pros

I like how easy it is to use and all the features are well suited for our needs. It really helps when you can set up a course in 5 minutes, especially if you have 250 a year! It is also extremely easy to pull reports for finance and stats.

Source: Capterra
 

Jean from University of Auckland - Simulation Centre for Patient Safety

September 2017

September 2017

User friendly, very convenient and caters all the requirements of what a booking system should have.

Ease-of-use

Functionality

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Pros

Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward.

Cons

when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :)

Source: Capterra
 

Helen from Worksafe Reps

September 2017

September 2017

Very helpful from support staff, software easy to understand.

Ease-of-use

Functionality

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Pros

All the automation features with the reminders. Easy to set-up courses. Very easy to get people to register for training.

Source: Capterra
 

Louise from Dunedin Public libraries
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It is most helpful seeing what other regions have on offer. I like the collaborative nature of steppingup and the fact that clients go away with printed material and a memory stick.

Pros

I find that it is easy to use and that can do a search if looking for a course. I also like to see what other regions have on offer. Over the course of the year we have run quite a few classes of various subjects usually when requested.

Source: Capterra
 

Colin from Semann & Slattery
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Excellent platform with superior support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Pros

Ease of use and very comprehensive. Customer support is superior and any problem rectified within 24 hours.

Source: Capterra
 

Dorothy from Wellington High School Community Education Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The best training/teaching software I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used Blackboard, Wisenet, a custom built IBM mainframe and many others. Arlo is without a doubt the best software package I have had the opportunity to use.

Cons

Like any software package there is room to improve and further develop things - but I find Arlo very responsive and engaged with their customers.

Source: Capterra
 

Frances from Wellington High School Community Education Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Intuitive, easy to use software platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy and intuitive to use - constantly being developed and upgraded Arlo is the best education management and student management software I have used and I've used quite a few packages!

Cons

There are still areas for development - but I've been in touch with Arlo and am told that they are developing these extra features - such as the ability to mark attendance by class and being able to change multiple sessions on an event at once, if a tutor changes - but we look forward to these updates making Arlo even better!

Source: Capterra
 

Robyn from Wellington High School Community Education Centre
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Been using it since it started!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We were one of the first providers to use Arlo and we have no regrets - it has gone from strength to strength and it just keeps on getting better! Keep up the amazing work Arlo people.

Cons

Having been using this package from the beginning it has had a few bugs and issues in its very early days. However, the team we quick to fix bugs and problems and have constantly evolved the package to be better and better.

Source: Capterra
 

Leo from Wellington High School Community Education Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Totally helpful software package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Arlo is ideal for all training and teaching needs. We use it to record all of our student and course information and it is an easy to use package with a very helpful team - who are quick to respond with clear answers.

Source: Capterra
 

Karen from Wellington High School Community Education Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Great software package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the fact that Arlo is a "one-stop-shop" for training management. Arlo are always providing updates and enhancements and this makes it a continually improving tool that has an increasing number of uses in our business. We would not be without it!

Source: Capterra
 

Nigel from Wellington High School Community Education Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Arlo is without a doubt the best training software i have ever used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a highly intuitive and easy to use package that supports our business needs immeasurably. I like the ease with which i can attach notes and other files. As someone who has only been using it for 3 months it was very easy to learn to use with little training.

Source: Capterra
 

Darren from Kapiti Coast District Libraries
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Intuitive, responsive, great layout, easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
Support

Intuitive, responsive, great layout, easy to use. Planning events/classes is a breeze and built in auto emails to attendees with reminders is fantastic. Complete software package for our needs. Well done keep up the great work

Pros

Intuitive, responsive, great layout, easy to use. Planning events/classes is a breeze and built in auto emails to attendees with reminders is fantastic. Complete software package for our needs. Well done keep up the great work

Source: Capterra