Arlo Software


 

Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting, payments and invoicing.

Users can keep client records updated within Arlo’s customer relationship management (CRM) module. Courses and events are managed within the Arlo platform and online registration can be configured with customisable registration forms.

Course and event information entered or altered on the Arlo platform is displayed on user websites through Arlo’s website integration. Arlo integrates with other software to further extend the solution’s functionality. 

Arlo’s integration with Moodle LMS lets users manage face-to-face, online, self-paced and blended learning. This allows users to include quizzes, SCORM objects, forums, videos, and other online activities within training. Users have visibility and reporting on your registrants in one place with Arlo.

Monthly and annual subscription pricing is available.

 

Arlo - Event registrants
 
  • Arlo - Event registrants
    Event registrants
  • Arlo - Build event templates
    Build event templates
  • Arlo - Edit contacts
    Edit contacts
  • Arlo - Dashboard
    Dashboard
  • Arlo - Upcoming events
    Upcoming events
  • Arlo - Registration form
    Registration form
Supported Operating System(s):
Web browser (OS agnostic)

60 Reviews of Arlo

 

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Software Advice Reviews (2)
More Reviews (58)

Showing 1-2 of 2

Macey from Emerson Home Services
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Arlo Security System is worth the buy.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I like arlo because of ease of use and functionality. It catches everything on recording & never misses a beat.

Cons

Unfortunately, Arlo's battery life is very short with alot of movement. Other than that, not many other issues.

Review Source
 
 

Jennifer from Momentum Management
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Everything we needed and they said they were

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Absolutely recommend ARLO for event management. The team have been super helpful and all the inclusions have been delivered so that my workload has been streamlined. So happy!!

Pros

Integration with other systems and automation features. It sends emails to waiting list clients with one easy step, also raises invoices in my accounting system which was my initial interest in ARLO, so all the rest is such a bonus!

Cons

I have yet to be able to integrate Moodle, I guess that is a slight drawback as I didn't realise it is not compatible with cloud bases Moodle systems.

Review Source
 
 
 
Showing 1-20 of 58

Mark from Project Plus
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great piece of software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use

Cons

Not all screens are uniform, meaning some screens are in the old 4:3 ratio rather then other being 16:9

Review Source: Capterra
 

Grace from Stanford

March 2018

March 2018

Fantastic experience with this

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

phenomenal! best platform I have found for efficient, intuitive course scheduling, in-platform communication through skype, and other functionality tools. event management is so much more streamlined

Cons

so far, I actually havent run into any major issues. one thing that might be improved is the export of reports into csv/spreadsheet form, and then maybe the speed of customer support

Review Source: Capterra
 

Sue from 20/20 Trust

March 2018

March 2018

I find the platform and service from the customer support team second to none.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

The ability to train delivery partners quickly and efficiently.

Pros

Scheduling of courses is extremely quick due to using templates. It's an easy platform to train others how to use, I often Skype our partners and share my screen.

Cons

There's not much to not like, in fact I haven't any real issues at all. I occasionally find running reports a little frustrating but I'd say that's a 'user' issue rather than platform issue.

Review Source: Capterra
 

James from IT Futures

November 2017

November 2017

Probably the world's best Training & Event Management solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Our website and Xero integration results in a seamless process that saves time and enables us to focus on our business

Pros

Impeccable support with a huge knowledge portal and very helpful staff
Simple and intuitive UI
It does everything we need extremely well

Cons

Looking forward to seeing more integration options in future releases so we can get even more value out of this great app

Review Source: Capterra
 

Elaine from Te Tai Tokerau Primary Health Organisation
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

We have had ARLO since July 2014 and it meets all our needs to date with a few modifications.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Less paperwork, more organising tools, and better tracking of events organised and held.
Ease of use for the registrants for events.
A great management tool for the whole process including reporting requirements

Pros

Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information

Cons

The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting.

Review Source: Capterra
 

Fiona from HomeBond Technical Services Limited

October 2017

October 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

The software is easy to use. It was easily modified to suit our company's needs. It is very user-friendly.

Review Source: Capterra
 

Jade from The Gap 2014 Ltd.

October 2017

October 2017

The best event management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

Using arlo has meant that we've consolidated all of our payment methods into one platform, eliminated multiple spreadsheets recording attendees and also eliminated the possibility for human error at our end - if someone isn't registered for an event, they didn't register, it's not that they emailed us and didn't make it to the spreadsheet!

Pros

The best things are the payment platform, the app for my mobile when I am at an event - so easy to record attendance or grab an attendees number to check in on them if they haven't arrived. Arlo has eliminated human error at our end - now we know if a registration is wrong that it was entered incorrectly by the client, not someone at our end!

Cons

We used to use quite a complicated discount structure for multiple attendees, this has been hard to translate into arlo, but we have identified a work around - it just took a bit of time to implement.

Review Source: Capterra
 

Kylie from Catch You Photography

October 2017

October 2017

Great product and fantastic for managing our first aid courses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

Booking all of our first aid courses etc, makes it super easy.

Pros

Ease of use, dashboard that shows everything at a glimpse, fast for booking first aid attendees, great for capturing details.

Cons

Online support isn't great probably because of terminology, but we do love the live support, always helpful and answer any questions we have.

Review Source: Capterra
 

Sara from Elabor8

October 2017

October 2017

Great tool that helped us get organised

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Pros

super easy to use, great dashboard that gives you all the info you need, great customer service, it really helped us get out events organised with all the features that it offers

Cons

some of the pages when you go into an event can be a bit overloaded with information. It would be good to keep it lighter.

Review Source: Capterra
 

Alice from SUNZ

October 2017

October 2017

My non-profit uses Arlo for event management for our camps and training events. It is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support.

Cons

The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash.

Review Source: Capterra
 

SArah from Bonjour Babies
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great support with real people. User friendly software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, no need to take manual bookings any longer.
Prompt support/customer service.

Pros

Intuitive to use.
Can replicate courses rather than starting from scratch with entering details

Cons

Search options are limited (eg no postcode search option available).
Users see how many spaces are still available in each course - which does not create a sense of urgency for them to book (eg it says '10 places remaining', rather than 'nearly full').

Review Source: Capterra
 

Helen from University of Auckland
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

Great product. Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Managing events and operations.

Pros

The product is great. And there are always new improvements and new features made available. The best part is the support team, they are very helpful and provide good advises.

Cons

The product is very strong at managing events, but less so on managing individuals. We wish it comes with stronger CRM features.

Review Source: Capterra
 

Jamuel from SUNZ
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great event management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Integrating event registration with our website
Producing event reports in the specific manner we need
Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online
An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture.

Pros

Great reporting
Great way to manage events online
Excellent support - really easy ticket system and very quick resopnse. Very impressed by this
Ability to create custom registration forms - crucial to the wide range of events that we do

Cons

Not much customisation available for visual design unless you are willing to pay more to do some custom work.

Review Source: Capterra
 

Eve from TriEx
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy to learn, fast help when needed & efficient for clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.

Pros

How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

Cons

I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

Review Source: Capterra
 

Eloise from Engineering New Zealand
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Does everything we need!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
Quality
Value for Money
Value
Support

An easier workflow.
Some features are not needed for our certain area so it can on occasion be over crowded. However these features are commonly used by other people.

Pros

I like how easy it is to use and all the features are well suited for our needs. It really helps when you can set up a course in 5 minutes, especially if you have 250 a year! It is also extremely easy to pull reports for finance and stats.

Review Source: Capterra
 

Jean from University of Auckland - Simulation Centre for Patient Safety

September 2017

September 2017

User friendly, very convenient and caters all the requirements of what a booking system should have.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward.

Cons

when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :)

Review Source: Capterra
 

Helen from Worksafe Reps

September 2017

September 2017

Very helpful from support staff, software easy to understand.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Pros

All the automation features with the reminders. Easy to set-up courses. Very easy to get people to register for training.

Review Source: Capterra
 

Louise from Dunedin Public libraries
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
Quality
Value for Money
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Support

It is most helpful seeing what other regions have on offer. I like the collaborative nature of steppingup and the fact that clients go away with printed material and a memory stick.

Pros

I find that it is easy to use and that can do a search if looking for a course. I also like to see what other regions have on offer. Over the course of the year we have run quite a few classes of various subjects usually when requested.

Review Source: Capterra
 

Colin from Semann & Slattery
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Excellent platform with superior support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

Ease of use and very comprehensive. Customer support is superior and any problem rectified within 24 hours.

Review Source: Capterra
 

Dorothy from Wellington High School Community Education Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The best training/teaching software I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used Blackboard, Wisenet, a custom built IBM mainframe and many others. Arlo is without a doubt the best software package I have had the opportunity to use.

Cons

Like any software package there is room to improve and further develop things - but I find Arlo very responsive and engaged with their customers.

Review Source: Capterra