Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting, payments and invoicing.

Users can keep client records updated within Arlo’s customer relationship management (CRM) module. Courses and events are managed within the Arlo platform and online registration can be configured with customisable registration forms.

Course and event information entered or altered on the Arlo platform is displayed on user websites through Arlo’s website integration. Arlo integrates with other software to further extend the solution’s functionality. 

Arlo’s integration with Moodle LMS lets users manage face-to-face, online, self-paced and blended learning. This allows users to include quizzes, SCORM objects, forums, videos, and other online activities within training. Users have visibility and reporting on your registrants in one place with Arlo.

Monthly and annual subscription pricing is available.



83 Reviews of Arlo

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 83 reviews

December 2018

Lesley from Swea

Company Size: 2-10 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2018

Unpleasant

Pros

Not much.

Cons

They suddenly increase the pricing astronomically.

October 2018

Tom from MARC, Inc

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Good Product

Pros

The camera was very easy to setup
The image quality was very good
The base station was very easy to set up

Cons

The Battery requires charging. If mounted outdoors and not on electric power, the battery must be recharged. Frequency depends on how much recording is done.

August 2018

Eleanor from Pearson

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Arlo Review

I use Arlo to check details of events. It is very useful and greatly aids my work.

Pros

It has a variety of useful tools, and is easy to use. Everything is clear and straightforward.

Cons

It takes a while to load on occasion, however, is usually fine!

August 2018

Juan from Pearson

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Easy to use software which enables you to manage a series of events which can be private or bookable

Pros

Being able to build reports to suit specific customer needs/requirements and have these sent at a time and date which is convenient to them.

Cons

Not being able to retrieve all data in one single report, it may be that 2 reports are needed to be able to view all of the data needed.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Fantastic event management system

Pros

I love how clearly upcoming workshops are presented. Scheduling workshops is fantastic as well and the website liaises nicely with our workshop.

Cons

When you search for something specific it removes the search when you hit the back button. it would be better to have these parameters set and saved

July 2018

Alton from Master Plumbers

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Easy to use and follow. Very prompt in responding if any questions are asked.

Pros

i like how Arlo is easy to follow and understand. It's very specific when setting up an event or contact which makes it hard to forget to include important information.

Cons

I'm not sure if it's our website or Arlo but when we add details when setting up events the information/font shows up in different sizes on the website and paragraphs are scrambled.

July 2018

Jade from Pearson

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

Arlo is pretty straight forward to use

Pros

What I like most about Arlo is that it's a central place I can see all my events makes it easy to manage.















Cons

That you are not able to postpone events and you can bulk upload online events











July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Arlo have been very responsive and easy to work with for our needs - highly recommended!

reduced admin time which means less costly!

Pros

Ease of use and service. After initial training we were up and running and have had little need to make changes. The online knowledge base is very good.

Cons

I'd like to be able to easily chase late payments. I understand an upcoming release will include this feature.

July 2018

Monica from Pearson Australia

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Love the system and how easy it is to navigate between events

Easy to use daily in my job

Pros

The template system that allows you to quickly set up a different event. It brings across all the information we need and links it to the same page on the website :)

Cons

When searching courses by a key word, it doesn't give you the option to open it in a new tab. If I selected the wrong one, it doesn't open the same search term - instead, I have to search again

July 2018

Nicole from Sitecore

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

From the start, Arlo has been so easy to learn, understand, implement, and use.

Pros

Arlo's ease of use has really made my day-to-day job easier. From the get go, we've been supported and our support questions have been answered in a timely and supportive manner. Arlo is the best LMS system that I've used for external training. I wouldn't hesitate to suggest using Arlo for any company if they value their employees' time. Thanks, Arlo!

Cons

There are some limitations to Arlo, but none that are deal breakers. They are really just minor things, but I'm sure that if my company had a higher tiered contract/support, those limitations would not be an issue.

July 2018

Linda from University of Auckland

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

The software is customer friendly and quite powerful.

Pros

We use Arlo to organise the courses which run in our centre (registration, communication etc). I find out it is very easy to use Arlo once the courses have been setup. We have setup templates for all of our courses. We only need to make minor changes each year. Also, the customer services are efficient and professional.

Cons

I don't have anything to complain with. The functions of this software meet our needs. I am not the person to worry about the cost.

July 2018

Parikshit from 360 Accounting Services

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Highly recommend.

Pros

Easy of use and syncing with Xero. They made it so simple to use and works well with Xero.
The phone app is handy as well.

Cons

Nothing that comes to mind. The add-on seamlessly works with Xero and has made life easier for us. :)

July 2018

Valerie from Pearson

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

I use Arlo mainly for checking events set up by colleagues, obtaining information from reports

Useful event management system

Pros

I find Arlo fairly straightforward and smooth to use and obtain information or add data to an event.

Cons

When searching for a series of events, once you click on one and leave, you are taken back to the menu page and have to start the search again, which can be frustrating.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

from the start the system has been very easy to use and for any queries very accessible

made life easier in relation to tracking on going leads and enquiries following up sales for repeat business opportunities

Pros

The simplicity of the system to use from the start

Ease of generating reports for sales and marketing purposes

Cons

email addresses are not transferred to other sections of the system

no users at present everyone is an administrator

July 2018

Beth from CTA

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

Recently started using Arlo and so far have found it very easy to use.

Pros

We have only started using this package recently and have found it very easy to use, much clearer to see customers and course than our previous package.

Cons

I haven't come across any issues so far, it would be handy to have the ability to add more users that can see but not change information, ie sales reps.

July 2018

Elton from Charles River Laboratories

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Amazing tool for getting your training into the hands of your customers.

LMS Integration and improved training/event registration management over what our LMS can do.

Pros

The seamless integration with our LMS (Moodle/Totara has been a massive resource to advance our training and development programs.

Cons

While it has the ability to store many templates for design, and delivery of your programs, it could benefit from the addition of some more in the areas of invoicing and communications.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Easy, helpful, fast

Pros

Arlo is very easy to use and the team is always on hand to help should we have any questions or additional changes we would like to make to our personalised system.
Some team members have taken the time to come and give us presentations on how to get the best out of the system which was really helpful.
Arlo is a great way for us to upload and keep track of our events. The reporting section is especially helpful for running data analysis.
The database is extremely helpful for storing details about centres - the full details of the school will populate from just a centre number.
Overall, the system has been great and I would definitely recommend for anyone who is thinking of using it.

Cons

You cannot change the event code once the event has been approved - this means you have to cancel the event and create a new one if there are any changes.

July 2018

Toni from Pearson

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

A great tool to monitor events

This software helps us add and track events

Pros

Easy to use, when setting up events, we can add one event as a template and just change information for each following event

Cons

At the end of each event, you have to go in and add who attended, I'm not sure how this could be simplified though

July 2018

Mohammed from Pearson

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

My experience with ARLO is quite definitive and specific. I use this to monitor all live events.

Easy to monitor live events and get a full report on any cancellations, postponement or any detail changes occurred for any events. Also, the trainer details as well as delegate details are available for us to review and contact them if necessary.

Pros

* The ease of use.
* Shows all data report in front page.
* Very User friendly.
* Easy to navigate.
* Excellent GUI.
* One-Click data export.

Cons

* A bit slow to reload all events.
* Sometimes events list does not refresh at all.
* Need a wider screen to view everything at one page.

July 2018

Joanne from Pearson

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Ease of use, quickness

Setting up events for our customers who can then book direct because of the ability to link to our webpage direct

Pros

Easy to follow, makes my job easy due to the number of events a year I run and ease of use for our customers to book with the webpage link

Cons

remembering to put the tag No Packs by Page Bros at the end something that I am always forgetting to do