Articulate 360 Software

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FrontRunners 2020

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About Articulate 360

Storyline 360 is a cloud-based solution designed to help organizations produce and publish interactive video-based eLearning courses. The platform enables users to create personalized project templates/slides and store in a centralized repository for future reference. Storyline 360 comes with a screencast functionality, which assists teams with recording screen activities and adding captions, characters and zoom in/out effects. The solution offers a host of features such as text-to-speech conversion, customizable recordings, video/questions import, multilingual translation, content library, auto-recovery and more. Additionally, the built-in text editor allows users to edit text spacing, font size, colour and bullets. Storyline 360 lets enterprises embed web ap...

Articulate 360 Pricing

Articulate 360 offers a 60-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing - outlined below - scales with number of users. Companies: Team Plan - $1,299/per user (annually) Freelancers: Personal Plan - $999/per user (annually) Team Plan - $1,299/per user (annually) Academic: Personal Plan - $499/per user (annually) Team Plan - $649/per user (annually)

Starting price: 

$499.00 per year

Free trial: 

Available

Free version: 

Not Available

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Articulate 360 User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 382 reviews

Anonymous

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Great tool to uplevel training courses

User Profile

Rameez

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

A modern, clean and refined take on a publishing tool.

We switched from Captivate to Storyline and 360. I enjoy it alot more as it feels and looks more modern. The content they provide is above par and well worth it as it all comes together amazingly even when you switch them up. I would just like to see more timing options. Other than that I highly recommend this product.

Pros

My pros are: 1. Easy to understand and user friendly 2. Much smoother when playing back content 3. Allows for the addition of templates which can be downloaded at any time 4. Intergeates well with other software such as a LMS when using published files

Cons

I would like to see the option to allow more audio to be added. For example, if I have two images on the slide, I would like to be able to attach an audio file to either image and not just have one audio file. I would also like to see more timing options.

Reasons for switching to Articulate 360

We required a more modern publishing tool for our LMS which offered us a lot more options with regards to editing and publishing.

Shyla

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Easy and Powerful

Overall, I'm thrilled with the experience my team and I have had using Articulate 360 to develop the eLearning content and assessments that we need to bring our training program in to a blended training environment. We started using Articulate 360 in a post-COVID world and were able to be up and running with it after only a few hours of training. It is truly intuitive to use. The support provided to my team has been amazing the few times we have had issues.

Pros

Articulate 360 comes with a full and powerful suite of software that is easy to learn and easy to use, including Storyline 360. My team consists of a mixture of veteran and novice instructional designers and facilitators. Presenter 360 is especially useful for my novice designers and facilitators as it is so easy to use and mirrors the PowerPoint software they are already familiar with, while giving them the power of a Storyline project. The training and community support available are unmatched with any other software I have used to date.

Cons

Templates can be built and reused easily for Storyline, but not as easily for Rise. There have been a few issues with certain fonts not being supported, but the help desk reached back out to me (almost 8 months later) when the issue was resolved. The content library is immense and included, but will not load more than ~20 pictures at a time.

Alternatives Considered

Adobe Captivate and Absorb Create

Reasons for choosing Articulate 360

We chose to go with Articulate 360 as it had the shortest learning curve and the easiest onboarding. The support and training are unparalleled.

Russell

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

December 2016

Great software but needs some serious updating

I have been an Articulate StoryLine user since it came out in about 2013. It took a while, but once I learned how to use it, I was able to create hundreds of amazing e-course modules and interactive games. It became one of my favorite software development tools allowing me to do things I never dreamed possible and really impressed (and expanded) my clients. Support was okay. But I never really had to submit a support ticket. Articulate has the best community and I was usually able to get the help I needed from moderators or other community members. However, I can relate to Chris' frustration. For example, StoryLine has the capability to execute javascript which greatly expands what you can do with it. But the stock answer when you have a javascript question is ... "Sorry, we don't provide support for javascript; perhaps someone in the community can help you out." Fortunately for me, there was always someone well versed with javascript that was willing to share their code. Recently, it is becoming apparent that StoryLine has some major shortcomings, and that Articulate has been slow in adding new features and enhancements in response to client requests. These include such things as a) inability to use with high-res monitors; b) no capability to e-mail results to admin or user; c) no feature to have background audio across all slides (see Chris' review); d) no capability to publish only HTML5 output; e) poor quality of HTML5 published output that does NOT work well on many mobile devices; f) no responsive design capability; g) no capability to send results to a database; h) very slow player response on timeline when synchronizing animations and no true scrubber; and several other issues. In Nov. 2016, Articulate released 360 which bundled all of their current programs into one annual subscription (which is way too expensive for us to even consider). StoryLine 2 as a stand-alone product is still available and Articulate claims that StoryLine 3 will be available sometime in 2017. However, whether SL3 will address the major shortcomings of us and others, remains unknown. Therefore, to meet our needs for course development in an ever changing technological environment, we are currently exploring alternative e-learning software development tools. Our leading candidate is Captivate 9. It appears to have all the features missing in StoryLine (and much more). Also, it appears that CP9 is a much better value.

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

September 2021

The best option for now, but lots of room for improvement

Overall, I am happy with the product, but it's mainly because there doesn't seem to be a better option at the moment. If they could apply more resources to these products to fix bugs and add features, I think they'd have something no other tool could even touch. But it seems like updates to 360 tools is not something they take seriously.

Pros

Articulate Rise is currently my favorite tool for simple web based training development. Very easy to build beautiful and responsive courses that flow well and are easy to navigate. Great interactive elements that work well on any device, and overall a very nice tool for simple elearning courses.

Cons

Support and frequency of updates are just horrible. I've never worked with a product that was so poorly supported and so painfully slow to receive product updates and new features. Manny very basic feature requests that have been submitted on multiple tools within the 360 suite by hundreds of users have been "in development" for over 4 years. In the 3 years I've used the toolset, bug fixes and feature updates have been so infrequent, they're almost non-existent.

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