Articulate 360 vs Blackboard Learn

RATING:

4.7

(445)

Articulate 360 has 445 reviews and a rating of 4.69 / 5 stars vs Blackboard Learn which has 512 reviews and a rating of 4.15 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (445)
4.2 (512)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 7, 2024
April 15, 2024
Pros/Cons
  • Pros

  • The best thing about this sophisticated set of tools is the support that is available for learners and users.
  • The webinars that they do are outstanding in quality and I attend as many as I can.
  • Cons

  • They are falling behind their competitors in this area.
  • Customer service is the worst around. They are notoriously bad.
Read all user reviews
  • Pros

  • The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air.
  • With a large company comes great support and account management. Blackboard's team will be there to help train you and support you.
  • Cons

  • This is a persistent problem that everyone in our school has verified.
  • There is also a language barrier that makes troubleshooting more difficult than it should be.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos