Axonify

RATING:

4.7

(67)

About Axonify

Axonify is the frontline enablement solution that’s science-backed and proven to maximize the productivity of workforces. Through bite-sized microlearning and daily intelligent reinforcement, embedded two-way communication and guided task management, Axonify gives frontlines what they need to learn, connect, and get things done—no matter the scale of the organization. Key features include: - AI-based adaptive learning; - bite-sized course modeling; - performance metrics; - Employee assessment; - 600 + ready-to-use content modules; - and a centralized social feed. TRAIN The application comes with an onboarding module which enables managers to create a personalized and continuous learning program for new hires and track initial engagement. REINFORCE Trainers...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Onboarding paths help your new frontline employees quickly get up to speed.

Axonify Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Axonify

1 - 5 of 67 Reviews

Terence

Government Administration, 10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2024

Axonify Review: Makes Learning Fun

User Profile

Ana Karen

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Growing with Axonify

The platform is exactly as I expected based on my conversations with the sales team and the demos before I chose to implement it, this may not sound like much, but it's huge to me that there were no surprised. The implementation team was wonderful, it was easily the easiest implementation process I have ever been through and I still (over a year later) have a regular call with my rep so we can talk through the best way to accomplish my goals, proving ROI, pain points, upcoming features, the Axonify conference, etc. The best part: since they are constantly rolling out new features based on their user's feedback, it's an even better platform than the one I signed up for.

PROS

I love that even though it is a good enough platform that it was my first choice when I was choosing an LMS, they have not stopped innovating. In many cases a new feature has been released just as I am anticipating a problem that would be perfectly resolved by that feature, such as the guided learning feature released last year.

CONS

Some of the organization of the platform doesn't always make sense to me. Some features are split so setting them up can require the admin to perform actions in several different sections of the platform, however, this is most likely a byproduct of the frequent updates. Since this is only a minor annoyance, it is well worth it to in exchange for the innovations and many of these inconveniences have been addressed in the updates so in my opinion, this is only a short term inconvenience.

Reason for choosing Axonify

I chose Axonify because it was the platform that best addressed the fact that people forget things. In addition, Axonify provided other benefits, such as elements of gamification which have contributed to improved engagement, and even provides some of the training we use.

Reasons for switching to Axonify

Cornerstone was being used only to complete onboarding regulatory training. Most employees forgot they had an account by their second week and there wasn't much flexibility in the type of training or the way the training was deployed (at least not that I was aware of). Ultimately we switched because it made more sense to look for a platform that would actually train our workforce, not just check a box for the regulatory agencies.

User Profile

Adrian

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2019

Innovative product headed in the right direction

Overall my experience has been positive, and I'm thrilled to be working with this platform. The days of clunky old LMS systems that can't adapt to a learner's individual knowledge level are over - Axonify sets a new bar. Companies want to know that when they invest in training for their people, those people will for remember it long after the training is delivered. Axonify can meet that challenge. I look forward to seeing what they do next.

PROS

Axonify provides a fun, modern twist on workplace learning, delivering games with questions infused throughout. The platform navigation is very intuitive, providing learners with a straightforward selection of menus and a very visual interface. The game mechanics are solid - the gameplay and leaderboard have been hugely motivating to our employees and people truly enjoy logging into the platform each day. The rewards feature is another big draw, though we are developing our own reward and recognition system and haven't yet used the built-in features. The customer service and support teams have been phenomenal - we can get a person on the phone within just minutes if needed, and support tickets are responded to almost immediately. There is also a reward system for customers, so we can earn points by sharing tips with other customers and earn points to exchange for conference passes and swag. Our rollout has been a huge success, with over 90% participation and positive feedback from our employees. We are excited about the future with Axonify, so far they have been very receptive to our ideas and have taken action to implement suggested changes. The future looks bright.

CONS

My biggest concerns are likely "growing pains" due to being relatively new on the LMS-scene. Hopefully some improvements will come over time. For example, we can't edit html to customize our content, change the look and feel, swap out icons, use embed codes...as a designer, I'm used to having more control over those things. Many of my (admin) frustrations with the platform have been user interface and experience issues. The inability to bulk upload content means entering content is tedious. Not being able to upload .txt files means we can't use our third-party captioning service, so I'm doing it manually (we're hoping this is temporary). Lengthy side menus that don't collapse properly mean I'm constantly zooming in/out in order to access menu options at the bottom. There is no Dev system, so all testing and experimentation are done in Production, which means creating a fake person, fake email accounts, and then excluding our testers from data reports so the data is accurate. The spreadsheet used to communicate content changes to admins isn't formatted for printing, so I have to do it myself. The initial process of learning the design methodology could be improved. No one could explain why, although there are 5 levels of questions, they don't recommend using Levels 4 & 5, or how to take advantage of the platform's xAPI-compatibility (no one I've talked to about it knows what xAPI is). Again, my "complaints" are little things, mostly user experience stuff that can be fixed.

Reason for choosing Axonify

I wasn't here when the choice was made, but my understanding is that Axonify was the only vendor product being evaluated that was able to address both how the product could work in a retail environment, and had the artificial intelligence-capability to reinforce the learning over time.

Theo

Retail, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2023

Much Better for Learners, Often Tough for Admins

Great customer support, great for learners, y'all have absolutely got to figure out what is happening on the back end with your data and data connections and feature capabilities. As an admin, I feel greatly restricted by this product compared to something like Cornerstone. Learners majorly benefited from this change, but switching to this product has made my job as the owner of several large training programs with an audience of thousands of Learners a year, quite a bit more difficult.

PROS

How engaging and easy to use it is for Learners. Making training accessible and fun is important to training retention and Learner attitude towards learning/training in general.

CONS

There's several simple admin features missing with regards to program management and updates.1) Allow overwriting of Historical Import data-- if even a single cell in a row has changed for a User in a later Historical Import for the same topic ID, Axonify should be smart enough to recognize the change and update the row. Asking your Admins to revert Historical Imports of potentially tens, hundreds, or often in my case, thousands of users to update single lines is ridiculous and puts us at risk of not being able to manage essential compliance training completion dates, scores, and more.2) Allow admins the option for learning objects/content added programs to not re-open already completed paths and stop making admins either retire whole programs and create new ones or do massive Historical Imports for simple content additions for Learners moving forward.3) Content completion of an item in one path should not translate to completion in another path-- this means I have a repeating topic across several programs, I have to now manage several pieces of the same content. This is literally a nightmare for making updates to content sources and then having to update. Again, allow admins the option of if the content should complete across pathways or should seem "new" again to Learners instead of establishing a rigid logic that restricts training possibilities.

Mike

Consumer Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

The Axonify Experience

Overall, the Axonify experience has been amazing. We are trying to create a learning culture with the platform. A place to go to be exposed to new information, reinforced on key points, and a repository for information in Discover. Along with amazing customer service and conferences!

PROS

It is so easy to use and set up. From creating content and uploading training materials to running reports and being in contact with teams. The different games included is a real hit with our users. We have many competitions during the year based on certain themes. And the app makes taking daily reinforcement a breeze.

CONS

Few are finding that setting up different groups to deliver training and reinforcement to is a little challenging at times. And adding someone to a team but with a different Area of interest is sometimes what is causing some of our headaches.

Reason for choosing Axonify

The level of customization was incredible and how you were willing to work with us to help create our vision on how we wanted to connect information to our company.