BizLibrary software


BizLibrary is cloud-based learning management system (LMS) that provides users with access to an online course collection including micro-video lessons, video courses, interactive videos and e-learning courses on a variety of topics. Additional support materials are available to assist with learning retention. BizLibrary courses are mobile-ready, enabling users to access courses from desktop and mobile devices.

Training administrators can host and deliver training content, build quizzes and surveys and receive details about training results through built-in reports. On the learner side, BizLibrary includes social learning features so users can rate and comment on courses, as well as share them with other users.

The system also uses each learner’s custom profile and topic preferences to recommend specific courses they should take. Certification management and classroom management (both in-person and virtual) are available, along with options to set courses as required learning or open to self-enrollment.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

25 Reviews of BizLibrary

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  • Verified Reviewer
    LinkedIn icon

    Number of employees: 51-200 employees

    July 2018

    Great Content

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Content is relevant for today's world. Videos are proper length to get lots of insight, without getting bored. Presenters are fantastic

    Cons

    I like pretty much everything about the videos. There are a few videos that can become boring, but I think that is based more on subject material, not production or presenters.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephanie from Tax Analysts

    Number of employees: 51-200 employees

    April 2018

    This is a great software offering a large amount of training opportunities to our staff

    Ease-of-use
    Functionality
    Quality
    Support

    Less time for folks to be aware from the office getting training. There are thousands of courses to choose from so it has made learning easier and more manageable for our staff.

    Pros

    We have a dedicated account rep who really cares about us getting the most value out of their services. We meet via phone with her monthly and she is always making suggestions how initiatives we can create to get our staff more brutalization of the system. We like that we can setup workflows and our managers can go into the system and assign training videos to their staff, making them mandatory and setting a deadline on when they must be completed. We have added a video series to our new managers training program, and we have gotten good feedback.

    Cons

    We had a manager ask if we were able to upload our own training videos under our employer account so our staff could review them. This is not a function available but would be great to see in the future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Susan from American Governor Company

    Specialty: Engineering

    Number of employees: 11-50 employees

    January 2018

    Many changes, all for the better.

    Ease-of-use
    Functionality
    Quality
    Support

    If you need a good resource, that is not just going to YouTube for training videos this is right for you. I have been using them for 4 years, but at a hefty increase in price for years 4-6. They will say its all about how much added content they added and new platform, which is true, but for those who joined when they were much smaller are saddled with the high cost now they are growing.

    Pros

    The quantity of the training courses is immense and it is always growing. The platform changed a few years ago, so they aspire to do great things to make it easy for a company to integrate the training both culturally to your company as well as satisfy regulatory compliance. The online chat is very easy to use, and the help you get is always quick and spot on with your issue. The quick videos for things like MS Excel and other software training work great for the medium to advanced user, so you can see a good video on that specific issue without having to plow through a whole session.

    Cons

    The platform changed two years ago, which was tough for my admin users to get the hang of it, as they were provided training on the new system, but the old system still controlled some of the features. This caused much confusion in my company. The support folks think that I have hours to work on the system, learning and trying new things, but the whole reason you use a third party vendor could be that you do not have time to spend on the system. The consultants call, schedule follow ups and all it does is make me frustrated that I do not have time to do 'homework' on the system. My biggest complaint is that the price was reasonable for my first three year contract, then they increased the price which I just called and told them to forget the contract. They ended up working with me, but the services were very truncated to get it to a reasonable price.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nicole from Telephonics Corporatin

    Specialty: Manufacturing

    Number of employees: 501-1,000 employees

    December 2017

    Great content, LMS needs a little work

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The content is wonderful. There are over 7,000 courses in their library and they have a large range of topics. You can also add your own courses and track easily through the LMS.

    Cons

    Some of the LMS features aren't quite functional yet. For example, you cannot set a recurrence for a course so it will automatically assign itself to the user after a certain amount of time. There are also some issues with registering for instructor-led training. Overall though it's a good system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jennifer from Premium Retail Services

    August 2017

    Fairly easy to get up and running, only a few hiccups.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    LOVE the BizLibrary created content!! Almost all the content we are putting together for our management curriculum will be BizLibrary productions.

    Cons

    Some courses are terrible, the worst was basically a PowerPoint with a computer generated voiceover. Not the quality I was expecting.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Thomas from Master Electronics

    Number of employees: 201-500 employees

    August 2017

    Superb support and true partnership

    Ease-of-use
    Functionality
    Quality
    Support

    The BizLibrary content library takes the load off me from having to create this varied learning content in-house.

    Pros

    The selection is great, meaning, lots of topics and many modalities for the video content. The production team is constantly producing/releasing new content.

    Cons

    Since we use BizLibrary content in a 3rd party fashion I would like to see enhancements surrounding users like us.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kim from Ricoh Electronics, Inc.

    Number of employees: 501-1,000 employees

    June 2017

    Our experience using BizLibrary has been very positive. The service has been great.

    Ease-of-use
    Functionality
    Quality
    Support

    Short, engaging, and on-demand learning on a tremendous variety of topics.

    Pros

    Engaging content, easy to access, and tremendous selection of topics to choose from. I like that our customer service representative meets with us on a regular basis to check in and advise us on use of the software.

    Cons

    We'd like to be able to put a link to custom content/resource groups on our customized BizLibrary login page so users can more directly access this content rather than having to navigate to the content.

    Review Source: Capterra
  • Mick from Twin Valley Telephone, Inc.

    Number of employees: 11-50 employees

    June 2017

    Overall my experience has been good. The ease of acquiring assignment reports could be better.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The variety of topics to choose from is very good and most of the presentations are informative. The presentations are short and to the point and don't take a lot of time out of the employee's work day.

    Cons

    I have to watch a course to determine if it answers our needs. Course summaries are insufficient.

    Review Source: Capterra
  • Heather from RK Stratman Inc.

    Number of employees: 201-500 employees

    June 2017

    BizLibrary enhances our training program with great content and an easy to use platform.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    BizLibrary is a well rounded solution. The content is up to date, the platform easy to use and the support team uses client feedback to make improvements. The BizLibrary team stays on top of current research and helps clients deliver the best training available.

    Cons

    Some aspects of the system are still clunky on the admin side. I know this is a work in progress and look forward to fully updated functionality throughout the site.

    Review Source: Capterra
  • Amy from Ducommun

    Number of employees: 1,001-5,000 employees

    June 2017

    BizLibrary has provided us with valuable learning content and has been an overall great partner.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    BizLibrary has excellent customer support and has tailored our package to our company's needs. Their team is always eager to provide best practices to help us fully utilize the resources available to us.

    Review Source: Capterra
  • John from Viewpointe Archive Services, LLC.

    Number of employees: 51-200 employees

    June 2017

    There are none better!

    Ease-of-use
    Functionality
    Quality
    Support

    1. overall training management for the enterprise; 2. robust platform that is rarely down--dependable; 3. Large-company capability for small-company price--great value; 4. Responsive management team that has partnered with me over the years; 5. Top-notch Customer Success Manager, Melissa Hebert. Without Melissa we would be much less successful.

    Pros

    It is robust--there are features and benefits that make it flexible, responsive and dependable. It gets better and more refined each year.

    Cons

    There are still some kinks where improvement can be made. The external training process (request, approval, monitoring) is not transparent and it is cumbersome, for example.

    Review Source: Capterra
  • Henry from The Go Solution

    Number of employees: 201-500 employees

    April 2017

    Training Manager

    Ease-of-use
    Functionality
    Quality
    Support

    I have been working with BizLibrary for a couple of years now. The team has been very supportive of our program and have helped to drive us to be one of the higher rated BizLibrary users. The transition from the old operating platform to the new one took some time to get used to, but I like the newer platform much better than the old. There is much more functionality in the new platform, especially in reporting. Alex Manolis has been wonderful since taking over as our Client Success Consultant and is an asset to your company. The video quality has gotten better the last year or so. Many video's in the past felt like they had a 1980's feel to them, and this was conveyed to me by our staff and management. Many of the new video's have better production and content and many have comedy mixed in which I love. Overall I am satisfied with the quality and quantity of video's in your library and have a great support staff to help your clients.

    Pros

    Huge video library that is constantly updated, easy to use from the staff side, good reporting tools

    Cons

    Better platform transition training--webinars, video's on functionality of the new platform, etc.

    Review Source: Capterra
  • Molly from Aldera

    Number of employees: 51-200 employees

    April 2017

    Biz Library for Aldera

    Ease-of-use
    Functionality
    Quality
    Support

    We use Biz Library often at our company. We get great feedback from the users. It has helped us with day to day education, as well as filling the need for individualized training plans. We love our rep!

    Pros

    The variety of courses.

    Cons

    I would like the reporting to be more flexible. For example, be able to save report selections when you need to run the same report on multiple individulas.

    Review Source: Capterra
  • Edie from Wyandotte Tribe of Oklahoma

    Number of employees: 501-1,000 employees

    April 2017

    Biz Fan for Life

    Ease-of-use
    Functionality
    Quality
    Support

    I came into a situation where there was absolutely no training plan or program had it not been for Bizlibrary I wouldn't have been able to accomplish what we have now. We have an academy for our leadership team at two of our businesses and it is the resource we use to grow and learn. Our employees have loved it.

    Pros

    It is extensive in its topics and the reports it provides are amazing. I also love the monthly support calls. It keeps me focused and moving forward

    Cons

    I wish they had more hospitality and entertainment industry training topic.

    Review Source: Capterra
  • Kristy from The State Bank

    Number of employees: 51-200 employees

    April 2017

    We Love Biz Library!

    Ease-of-use
    Functionality
    Quality
    Support

    We implemented Biz Library about 3 years ago to launch a customer service/sales training program with our front line staff. They take 1 course each month and they love it! Managers love that it is easy to use and the training department loves the ease of assigning and tracking courses in the system. Our rep at Biz Library is terrific in helping to grow and expand the program - she helps me with ways to spur interest in the system and creates all the flyers and marketing pieces to assist us.

    Pros

    Ease of use; quality of courses

    Cons

    It is expensive - it is worth it -but can be a hard sell to your Board of Directors

    Review Source: Capterra
  • Brandon from QS/1

    Number of employees: 501-1,000 employees

    April 2017

    The Education Program That Allows Users to Enhance Their Learning Experience

    Ease-of-use
    Functionality
    Quality
    Support

    I really enjoy my client rep. I've also worked with many folks from the support team. They are fast & responsive. BizLibrary offers users the ability to search and find subject matters that they are looking for by using an interactive search tool. Wonderful library of content, with a large variety type of classes.

    Review Source: Capterra
  • Sandy from City of Sheboygan

    Number of employees: 201-500 employees

    April 2017

    Biz Library fan in Wisconsin

    Ease-of-use
    Functionality
    Quality
    Support

    The most provable ROI with this program is in the form of MS Office training, providing options for on-site training rather than spending the time and money sending employees to off-site training and all the expenses that accompany the effort. If this was the only training this program provided, it would be worth the investment. That being said, there are so many other hard and soft skills available for intermittent needs and personal performance improvement efforts. As an HR Director, this is not the first on-line program I have utilized, so I know from experience what the competition offers and how much greater value exists with BizLibrary. I have supported continued renewals of our contract based on not only the product, but the exceptional customer service and support after the sale. Top-notch company!

    Pros

    Ease of use. Short, potent messages when appropriate. Ability to stop the program and return when time is available.

    Cons

    N/A

    Review Source: Capterra
  • Jenny from Western Nebraska Community College

    Number of employees: 201-500 employees

    April 2017

    The Buzz on BizLibrary

    Ease-of-use
    Functionality
    Quality
    Support

    We have had great success with BizLibrary! It is easy for our employees to use and we've had great reviews from them. We would love for BizLibrary to get into the Higher Ed arena with required training such as VaWa, Title IX, FERPA and the list goes on. Other than that, we are completely satisfied.

    Pros

    Easy to use as an administrator and as an end user.

    Cons

    The required training for Higher Ed is not available.

    Review Source: Capterra
  • Angela from Event Network

    Number of employees: 1,001-5,000 employees

    April 2017

    BizLibrary helps structure our training content

    Ease-of-use
    Functionality
    Quality
    Support

    I feel that our LMS in BizLibrary keeps getting better! We are able to combine custom content with off- the-shelf content that covers just about any topic needed...we are finally able to create a paperless training program that allows us to be more consistent with onboarding and training at all locations that are spread across the country. The Certifications option is great because we can determine right away who has completed our training requirements.

    Pros

    It is easy to use: uploading and managing custom content is fairly simple and there is a large variety of off-the-shelf content to choose from.

    Cons

    Sometimes the reporting has too many options, which makes it a bit harder to search the right report.

    Review Source: Capterra
  • Kasie from Larimer County

    Number of employees: 1,001-5,000 employees

    April 2017

    Love BizLibrary

    Ease-of-use
    Functionality
    Quality
    Support

    I really enjoy discovering everything that is in BizLibrary. Constantly making new discoveries and finding the things I am looking for in there. It's so much fun!!!! Someone will ask for a particular type of training and I will almost always find something about that topic in BizLibrary. The service is so helpful. No pressure, no demands. Help when you need it, suggestions when you don't need anything.

    Pros

    Number of topics, the level/quality of the videos.

    Cons

    The price. I would love to buy licenses for everyone and let them loose in BizLibrary but being a government agency we just don't have that kind of money for videos yet (hopefully we will in the future.)

    Review Source: Capterra
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