---
title: "BizLibrary Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of BizLibrary. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BizLibrary is a good fit for you!"
source_url: "https://www.softwareadvice.com/lms/bizlibrary-profile/reviews/"
page_type: "reviews"
language: "en"
---

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BizLibrary Reviews

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[Overview](https://www.softwareadvice.com/lms/bizlibrary-profile/)

Reviews

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# BizLibrary User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 71

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.7/5
- Value for money: 4.6/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 45 reviews (63%)
- 4 stars: 20 reviews (28%)
- 3 stars: 4 reviews (6%)
- 2 stars: 1 reviews (1%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- The features most impactful for our organization has been the ability to export content easily to an external LMS.
- The Concierge service provided by BizLibrary makes the sourcing of materials a breeze.
- I enjoy the promotional and marketing support to help engage users and the new playbooks and paths are amazing.

### Most mentioned cons

- I've looked at other products and nothing compares for the quality and price.

## BizLibrary customer reviews

Showing reviews 1-25 of 71 (page 1).

### Relevant Content delivered seamlessly for today's learners

- Overall rating: 5/5
- Reviewer: Sara L.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

We use BizLibrary for onboarding training, continued education, skill development, elective training and compliance training. It is our learning hub for all development programs that we do. We've been with BizLibrary for almost 14 years and have seen the huge progression that the company has made with delivering engaging and interactive content. The support that they give their customers to continue to improve and reinvent training is top notch.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease of putting together curated content for our learners and to be able to easily track completions. I love the BizLibrary branded content. BL is constantly upgrading and adding new and exciting content that is relevant for the times and our business. Administration and reporting is very robust.

#### Cons

The only improvement that I could see from our standpoint is an integration with our HRIS system. We've never looked into it but to have all the employee self service in one spot would be helpful but it is not a deal breaker.

#### Vendor response

Sara- thanks for your review! We are happy to hear that you find ease when curating content to send to your learners and tracking their completions. We love hearing ideas from our clients about how we can enhance our platform. We will share your ideas with our product team! Thanks again - Grace from BizLibrary

Replied February 2022

---

### Engaging, Unstuffy, Fun Video Learning

- Overall rating: 4/5
- Reviewer: Cheryl L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2020
- Review source details: This review was submitted organically. No incentive was offered

We had a great sales experience, and a very good transition with our CSM. I love that even though we may be a smaller-size client, we still get great attention. If I were nit-picky, I would say that Biz never got back to us on the Six Sigma curriculum item that we asked about many times. I think we promised to give one last piece of information to our CSM, so I will do that. But that was a strong program with our prior vendor, and we miss having it in the current content library.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

1. We previously used content that was so curated it came off as cold and unfriendly. It was too canned. Biz content is of similar quality, but the videos are a lot more easy-going. They are more relatable. 2. We also like the [SENSITIVE CONTENT HIDDEN] content. It's super fun, a little edgy, and our users really engage. 3. I love the episodes that are 20 or so minutes long that really demonstrate how to go about or not go about certain manager/employee interactions.

#### Cons

There are some videos where the speaker is standing off to the side of a power point slide or green screen, and is conveying information. These look a little poorly put together, and the lecture style isn't really resonating with our users.

#### Reasons for choosing BizLibrary

The demonstrative video episodes, the price, and the patience/responsiveness of the salesperson.

#### Reasons for switching to BizLibrary

Skillsoft was very expensive and the content was overly curated. We are a more casual company. But the quality of the content and the quizzes, exams was top notch.

#### Vendor response

Cheryl, thank you for your review! We're excited to hear that your organization likes the engaging content BizLibrary has to offer. We appreciate your feedback about the Six Sigma Curriculum and will pass this information along to your Client Success Manager. Thanks again for your review! -Rachel from BizLibrary

Replied November 2020

---

### BizLibrary is a great ROI and a must have!!

- Overall rating: 5/5
- Reviewer: Matthew D.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

Love working with BizLibrary and would recommend it to anyone.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The over all ease of use, and administration of the courses. BizLibrary also has many SME's that can help guide you thru your program needs.

#### Cons

I think the reporting could be a little better. They offer many excellent ways to report the information and many have no problem with the reports. My only con for this is I wish it was more of an adhoc query where I could select exactly what I want out to then turn into my own KPI's that fit my organization.

---

### BizLibrary is a great place to start for LMS content

- Overall rating: 4/5
- Reviewer: Craig C.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

When we first launched our LMS we needed content beyond what we created ourselves. We turned to BizLibrary to fill that need and we’re very happy with our decision. The price was affordable and the content was good enough that we could feel proud at the launch and post-launch. However, after 2 years our LMS and audience matured and we left for more up-to-date and consistent looking content. I do not mean that in a disparaging way. Rather, BizLibrary was a great place for us to enter the space and as our needs changed it just wasn’t a great fit. But, I would totally recommend them to someone in a similar position!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Wide selection of available courses, very affordable pricing, and the flexibility of their representatives in meeting our unique needs.

#### Cons

Some of the courses were outdated, as if they were made very long ago. This may because they lack a consistent look and feel. Also, while screening some courses I found a couple that were inappropriate (at least for our somewhat conservative culture).

#### Reasons for choosing BizLibrary

Price, flexibility, and relative lack of experience in the space. We wanted something easy and simple to start.

#### Vendor response

Craig- thanks for your review! We are happy to hear that you found the BizLibrary courses a great addition to what you were already creating for your learners. We love hearing feedback from our clients about how we can improve our content. We will share your ideas with our content team! Thanks again - Grace from BizLibrary

Replied February 2022

---

### Gets results

- Overall rating: 5/5
- Reviewer: Victoria C.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2019
- Review source details: This review was submitted organically. No incentive was offered

Easy implementation (3-4 months with Single Sign On for 350 licenses), wonderful support from day 1 and ongoing continuous contact with staff. Our employees, from day laborers through executives, love it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

From both and administrator and a user standpoint, the platform is very easy to use and has so much variety in content and delivery that it easily meets our L&D needs.

#### Cons

It’s difficult to find something I don’t like but if I have to pick something I’d say there are times where I submit ideas or concerns and that input is “not on the roadmap”. Now, to be fair, many of my ideas are embraced. I’d say I feel my ideas are put into action 80% of the time where I am “not on the roadmap” 20% of the time.

#### Reasons for switching to BizLibrary

Cornerstone did not function for us. In our 3 year contract we were never able to launch it.

---

### Great Options

- Overall rating: 3/5
- Reviewer: Marco E.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 201-500 employees
- Product usage: Used daily for free trial
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Courses that fit the learners needs - Micro or full eLearning.

#### Cons

Learning Management side lacked in the administration side

#### Reasons for switching to BizLibrary

Better courses and content. Compliance management as well.

---

### Fantastic Course Library and Customer Service

- Overall rating: 5/5
- Reviewer: Sarah C.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

BizLibrary offers an extensive course library that enables you to prived options for everyone in your organization. The team keeps their content fresh, by releasing new content each month and retiring outdated courses as well. The team is also incredibly helpful and passionate about their work. My Client Success Manager, [SENSITIVE CONTENT HIDDEN] is outstanding! We meet monthly to discuss how our company's training plan is going and what she and her team can do to support our efforts. We have a great partnership!

#### Cons

There is nothing that I like least. The content is easy for us to extract and load into our LMS

#### Vendor response

Sarah, thank you for your review! We are so happy to hear about your positive experience with BizLibrary and your Client Success Manager! We look forward to continuing our partnership. Thanks again for your kind review. -Rachel from BizLibrary

Replied April 2020

---

### This is a great software offering a large amount of training opportunities to our staff

- Overall rating: 5/5
- Reviewer: Stephanie O.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Less time for folks to be aware from the office getting training. There are thousands of courses to choose from so it has made learning easier and more manageable for our staff.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have a dedicated account rep who really cares about us getting the most value out of their services. We meet via phone with her monthly and she is always making suggestions how initiatives we can create to get our staff more brutalization of the system. We like that we can setup workflows and our managers can go into the system and assign training videos to their staff, making them mandatory and setting a deadline on when they must be completed. We have added a video series to our new managers training program, and we have gotten good feedback.

#### Cons

We had a manager ask if we were able to upload our own training videos under our employer account so our staff could review them. This is not a function available but would be great to see in the future.

---

### Great option for online training

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

cost savings for training in general - awesome solution for e learning.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I like that there are so many options - - they have micro learning options that are short and to the point, but then there are longer format, more in-depth options too. You can find exactly what you need, for the amount of time you have. And it supports mobile which is such a great option for people in the field!

#### Cons

Probably the only con for my organization is the web based concept. When in the field, if there is down time, it would be great to have some micro learning available as a time filler, but usually my people are fairly remote so connectivity can be an issue. That's just the nature of our work.

---

### Great Content

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Content is relevant for today's world. Videos are proper length to get lots of insight, without getting bored. Presenters are fantastic

#### Cons

I like pretty much everything about the videos. There are a few videos that can become boring, but I think that is based more on subject material, not production or presenters.

---

### BizLibrary Content Provider Review

- Overall rating: 4/5
- Reviewer: Paige R.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's very easy to find content you need on your own by searching, or get requested content sent to you through their content concierge.

#### Cons

Sometimes content is outdated, but if you experience this they take feedback really well and do their best to provide course updates.

#### Vendor response

Paige, thanks for your review! We are happy that you enjoy our large content library and have found value in our complimentary Content Concierge service. We look forward to continuing our partnership together! - Rachel from BizLibrary

Replied June 2021

---

### Amazing LMS, Above-and-Beyond Customer Service

- Overall rating: 5/5
- Reviewer: Genevieve D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

I'm impressed with the functionality and ease-of-use that BizLibrary offers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

BizLibrary makes it easy for us to assign and track learning initiatives, compliance-based training, certifications, and professional development. Their library is constantly growing. We are also able to have a branded learning portal for our users. Very slick.

#### Cons

Some features require an additional package and cost more.But with features that would be 'nice to have,' the BizLibrary Team is able to add them for potential development in the future.

#### Vendor response

Genevieve- thanks for your review! We are so happy to hear that you are loving being able to customize your learning portal and finding it easy to track learner progress within the LMS. We love hearing feedback, so we will be sure to pass along your suggestions to our content team. Thanks again - Grace from BizLibrary

Replied October 2022

---

### Fantastic !!!

- Overall rating: 5/5
- Reviewer: Anthony R.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Amazing resource for small businesses!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

BizzLibrary is an incredible resource for our company, since we have been using BizzLibrary our efficiency in the office has increased dramatically.

#### Cons

I have very little negatives to say about BizzLibrary, I personally am not a computer wiz so it took me about todays until I got the hang of it.. Most of the office had the hang of it after 2 hours.

---

### The Buzz on BizLibrary

- Overall rating: 5/5
- Reviewer: Jenny K.
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We have had great success with BizLibrary! It is easy for our employees to use and we've had great reviews from them. We would love for BizLibrary to get into the Higher Ed arena with required training such as VaWa, Title IX, FERPA and the list goes on. Other than that, we are completely satisfied.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use as an administrator and as an end user.

#### Cons

The required training for Higher Ed is not available.

---

### BizLibrary has been an asset to our organization

- Overall rating: 5/5
- Reviewer: Carolyn M.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 10000+ employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The convenience of video learning. And, they are SHORT format in many instances which our busy learners love.

#### Cons

Getting our internal admins to fully utilize it was probably most challenging, but we are getting better each year.

#### Reasons for choosing BizLibrary

Best overall offering, and willingness to design another compliance course we needed.

#### Vendor response

Carolyn- thanks for your review! We are so happy to hear that you are enjoying our microlearning content. We are so glad to hear that getting full buy-in has been getting easier in your organization. Thanks again - Grace from BizLibrary

Replied November 2022

---

### Great Resource

- Overall rating: 5/5
- Reviewer: Alana L.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There are so many great resources available here and they come up with new ones it seems daily.

#### Cons

I have not really found any cons to this point.

#### Vendor response

Alana- thanks for your review! We are so happy to hear that you are enjoying our resources. We pride ourselves on releasing new resources to help our clients! Thanks again - Grace from BizLibrary

Replied March 2023

---

### No better platform for creating and managing a learning platform for Sales training.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Ability to create and track meaningful training for employees in both sales and customer service.

#### Cons

Was a little difficult to setup. However worked perfectly after we established the learning curve.

---

### I appreciate the support from customer representative

- Overall rating: 5/5
- Reviewer: kristen d.
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

The customer representative makes the difference for me! She is always there to help me and support our needs. The admin side is not strong and the communication of changes can be a bit overwhelming - she is always great to our team

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

---

### Marisa S.'s review

- Overall rating: 5/5
- Reviewer: Marisa S.
- Verified reviewer: Yes
- Company size: 2-10 employees
- Product usage: Used daily for unspecified
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Thanks bizlibrary

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Let me start by stating bizlibrary has is nothing but pros great training course strongly recommend to anyone.

#### Cons

No cons defiantly a great software easy to learn. I cant think of a single con to write about bizlibrary

---

### BizLibrary has provided us with valuable learning content and has been an overall great partner.

- Overall rating: 5/5
- Reviewer: Amy U.
- Industry: Aviation & Aerospace
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

BizLibrary has excellent customer support and has tailored our package to our company's needs. Their team is always eager to provide best practices to help us fully utilize the resources available to us.

---

### We Love Biz Library!

- Overall rating: 5/5
- Reviewer: Kristy S.
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We implemented Biz Library about 3 years ago to launch a customer service/sales training program with our front line staff. They take 1 course each month and they love it! Managers love that it is easy to use and the training department loves the ease of assigning and tracking courses in the system. Our rep at Biz Library is terrific in helping to grow and expand the program - she helps me with ways to spur interest in the system and creates all the flyers and marketing pieces to assist us.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use; quality of courses

#### Cons

It is expensive - it is worth it -but can be a hard sell to your Board of Directors

---

### Our experience using BizLibrary has been very positive. The service has been great.

- Overall rating: 5/5
- Reviewer: Kim K.
- Industry: Business Supplies and Equipment
- Company size: 501-1000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: June 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Short, engaging, and on-demand learning on a tremendous variety of topics.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Engaging content, easy to access, and tremendous selection of topics to choose from. I like that our customer service representative meets with us on a regular basis to check in and advise us on use of the software.

#### Cons

We'd like to be able to put a link to custom content/resource groups on our customized BizLibrary login page so users can more directly access this content rather than having to navigate to the content.

---

### Depends on the Biz

- Overall rating: 4/5
- Reviewer: Brandee O.
- Verified reviewer: Yes
- Industry: Libraries
- Company size: 51-200 employees
- Product usage: Used other for free trial
- Reviewed: April 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was easy to use with a lot of basic and general trainings.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I think the LMS that BizLibrary offers is really easy to use and the tracking/reporting is great if you need to follow up on areas that need work.

#### Cons

I want it to have more learning options. There are a lot of great general trainings, but not for all more specific industry topics.

#### Vendor response

Hi Brandee, thanks for your review! We love hearing that you found our LMS easy to use. We welcome and consider all feedback to help improve our product and content offering! Thanks again for your review. -Rachel from BizLibrary

Replied May 2021

---

### Fairly easy to get up and running, only a few hiccups.

- Overall rating: 4/5
- Reviewer: Jennifer H.
- Verified reviewer: Yes
- Product usage: Used other for less than 6 months
- Reviewed: August 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

LOVE the BizLibrary created content!! Almost all the content we are putting together for our management curriculum will be BizLibrary productions.

#### Cons

Some courses are terrible, the worst was basically a PowerPoint with a computer generated voiceover. Not the quality I was expecting.

---

### Software Review

- Overall rating: 5/5
- Reviewer: Bridget L.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

Having a dedicated representative is excellent. No call center or wait. They meet with you regularly and can anticipate your needs, look for content or information for you, or check into an issue. It really takes a lot off of your plate to focus on using the content and not the administrative misc tasks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The features most impactful for our organization has been the ability to export content easily to an external LMS. The course catalogs are easy to browse, the content exports seamlessly and always exports a content list with it. I enjoy the promotional and marketing support to help engage users and the new playbooks and paths are amazing. Please keep making more of those!

#### Cons

The inability to modify or remove tests. Some are very detailed and difficult. While retention is important, high level overview of understanding is our goal to keep users engaged in optional training.

#### Vendor response

Bridget- thanks for your review! We are happy to hear that you find ease when exporting content to an external LMS and love using the marketing templates. We love hearing feedback from our clients about how we can improve our content. We will share your ideas with our content team! Thanks again - Grace from BizLibrary

Replied October 2022

## More reviews

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BizLibrary Reviews, Pros and Cons - 2026 Software Advice