Blackboard Learn
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Most Helpful Reviews for Blackboard Learn
1 - 5 of 507 Reviews
Simon
Education Management, 51 - 200 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed February 2022
Hard to use software that is also very expensive!
Tanay
Consumer Electronics, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Wow..an excellent online Learning platform
Pandemic-related problems with submitting assignments and accessing information for my online and face-to-face classes. It has become increasingly apparent to me as I progress through graduate school that this site will be useful not only for my coursework, but also for group presentations and collaboration with other students.
PROSMy assignments and materials are organized in one place. As of the most recent update, it is now much easier to use than it used to be. Assigning assignments and adding details to classes has never been simpler. Now, it's much easier to use than it was before. The process of giving students feedback and organizing my responses is simple. It's also how I communicate with them. As a result, it's easy to refer back to them and remember what I said. I also like that Blackboard integrates well with other apps. When it comes to presentations, I rely heavily on VoiceThread and Panopto. GoReact and Top Hat are also on my to-do list.
CONSAn update to the mobile app is still in order. There is a lot of work to be done on this project. On the web, the user experience was much better.
Reason for choosing Blackboard Learn
Student logistical challenges were addressed and resources were provided by Blackboard. It simplifies managing and improving communication with students and teachers. The whiteboard allows you to attach Microsoft Outlook, and anyone in the class can send an e-mail to the class.
Reasons for switching to Blackboard Learn
I've used Moodle and Canvas, and I believe Blackboard Learn is more user-friendly and easier to use. The saying "you get what you pay for" applies to Blackboard.
John
Verified reviewer
Higher Education, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
2
Reviewed March 2016
a Long Term User's Honest Experience
Quick background, was in high tech sales and marketing for many years prior to teaching and heavily involved with custom Computer Graphics systems since Time Arts Lumena was around (predecessor to Photoshop). Check out my LinkedIn profile for more details. On to the product review -- I've been using Blackboard for *many* years, and have been teaching (and doing) Web Design and Development since 1993. I'm retiring shortly, so I can be absolutely frank and honest about my experience with this app without fear of upsetting IT folks or admins that I would have to work with in the future. Truthfully, the ONLY reason I use this app is because I have no alternative at the College where I teach and it gives the students easy access to information, but so would any LMS (Learning Management System). The UIX (User Interface Experience) is incredibly archaic and counter-intuitive. It's also painfully slow to use, as it does constant server requests (just paste the URL for a Blackboard connection into http://www.webpagetest.org/ for testing). Sometimes one single click every 15 seconds is all the system will react to when I'm using the grade book, etc. -- in the "real" world, without captive users, no one would ever return to a site with those response times. To be fair to Blackboard, part of that may (or may not) be our schools network or Blackboard interface setup. As far as usability, Blackboard needs to let the User Interface and UIX designers (if they even had any) direct the techs and coders. It's *very* obvious that it's been the reverse, . They should 'steal' some Apple UIX people and give them some *real* power to direct how the app works and what it looks like. I've just finished using Blackboard for 3 hours+ doing things that should have taken 1 hour or less had the interface been optimized and more thought out. For example, under the 'Assignments' and 'Course Documents' sections there is no easy way to reorder or batch select using something basic like check boxes or a multi-select hot keys. Also, any NEW assignment or document post goes to the BOTTOM (the absolute reverse of a Blog post) So I need to drag it back to the top (where it logically should go). However, even that is awkward, since when I drag to the top of the browser the window does not auto-scroll. I have to hold the left mouse button at the same time as I use my middle finger to roll the mouse wheel -- duh!!. There IS a small text window pop-up accessed via an archaic icon to reorder posts, however, that shows only 5 assignment titles at a time (no window resize function to show more than 5). I can reorder them there, but need to do a single mouse click each time it moves up one position, but again, with no way to see more than 5 and no way to multi-select. So, if I have 50 course documents and want to shift 5 new documents to the top (where they belong) that's almost 250 mouse clicks to re-position 5 documents to where they should be in the first place - duh!! In Gradebook it only shows 10 students listed by default. I can change the setting up to 50 but the next time I go back it's back or need to refresh something -- it's back to 10. It doesn't save defaults or give me a choice. This may seem to be nit-picking, but over the period of a 14 week semester that's a lot of wasted time time and clicks. I'm going to end my review here as I have more work to do, but when I saw a 4 star review for this LMS being the solo review I had to balance it out. Bottom line is, the concept is good -- many, many modules/tools in a LMS bundled package but the execution is absolutely awful. Just Google search 'Blackboard sucks' or 'I hate Blackboard' if you want real faculty and user opinions sans any marketing spin. Other telltale signs are when a company start to lose long-term clients. Ryerson University in Toronto just did a switch from Blackboard after "a multi-year consultation process". More on that process is here http://lms.blog.ryerson.ca/ Hopefully that last paragraph doesn't get censored, because that's the source of raw truth.
PROS1. it's an LMS and something is better than nothing. 2. It's full of examples I can show my students on how not to do UI and UIX 3. Well established company is behind it 4. Modular front-end 5. Many bells and whistles
CONS1. Counter intuitive, clunky, awkard UI (User Interface) - improve it by hiring UI/UIX experts and giving them actual control over the app interface and functions. 2. Slow (even when on the same network node or high speed cable connection) - needs a code rewrite/optimization. 3. Ancient aesthetics (although some design elements are now "flat design-ish") - hire UI and UIX designers and actually allow them to direct the final interface. 4. Many glitches (I've a folder full of screen-shots, if you want proof) - again a code rewrite needed, or ideally a complete start-over with newer code philosophies and methods.
Erin
E-Learning, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
An Essential Tool for University
Blackboard brings everything you need into one easy to access and navigate place.
CONSNothing in particular stands out other than the occasional updates that are required.
Eugenio
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2020
How a big platform loose the ranking
The mobolebapp is not functional, there is no gamification nor maestries.
PROSI like the advertisements they did in the past, everyone knew how expensive and famous it was.
CONSThey did not innovate, they both a lot of little competitors and lately they are selling them because that strategy has lost again more innovative platforms and cheaper.
Reason for choosing Blackboard Learn
We had it for long time because most important universities had it but we had to stop using it, the support was getting bad, no innovation and other platforms were cheaper enough to pay the migration process.