Blackboard Learn is an interactive learning management system (LMS) suitable for higher-education universities, K-12 schools, government and military programs, as well as large businesses in a variety of industries worldwide.

The suite features content authoring and virtual classroom capabilities, along with certification management, extended enterprise, and social learning functionality. Available either in managed hosting, self-hosting or software-as-a-service (SaaS) deployments, Blackboard Learn also works on mobile devices so learners can access courses on the go.

The system features an in-system calendar so that users know due dates, along with an activity stream so important messages, projects, and courses that need attention surface to the top. Gamification features, including digital badges for learning achievements, are available along with e-commerce functionality so created courses can be resold outside the organization.

Pricing is based on the number of FTEs (full-time equivalent learners) that will be using the system on an annual basis and is customized towards the organization’s needs.



183 Reviews of Blackboard Learn

Overall rating

3.93 / 5 stars

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Showing 1 - 20 of 183 reviews

January 2019

Philip from University of Missouri in St Louis

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Blackboard Learn is a really useful tool for managing classroom students.

Pros

I like that Blackboard lets you display grades, assignments, and helps classroom students communicate with each other in a forum type setting.

Cons

It would be nice to see a feature where you know if a professor is working on a grade or not. Sometimes it’s hard to tell if a grade is forgotten or if it’s in progress.

January 2019

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Blackboard gives organizational learning a whole new aspect

Pros

Layout and division is very friendly even for first time users. It enables educators and students to communicate efficiently without the need for further questioning regarding tasks. It also sets good reminders for learners on when tasks are due.

Cons

Sometimes the software tends to get slow or unresponsive. Glitches also tend to have students to forcibly submit even without finishing the task yet.

January 2019

Rochelle from Radisson Blu Cebu

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Fantastic Platform

I learn a lot using blackboard learn.

Pros

Blackboard Learn is fantastic in terms of sharing information in your learners and instructors. I often used this platform as my online learning system.

Cons

There's some features that not really useful and the activities you compile is cannot customized to be well organized.

January 2019

MATILDA from NICKEL KEYNESBURY

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Just Fantastic. Gets the Job done for me.

Pros

Blackboard is a simple e learning solution for companies as well as students. It is easy to customize and very user friendly. Totally in love with the virtual classroom functionality as well as the certification management. Great Software.

Cons

This software like all software isn’t perfect. The mobile app seems a little sluggish. It works for me all the time so am cool e=with this software and would highly recommend.

January 2019

Jelaine from Solaire Resort and Casino

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Blackboard learn is Cool

Cool Software , Cool Blackboard Learn.

Pros

Blackboard learn is cool and good because it has efficient storage of information and it is well organized.

Cons

It's time consuming to used blackboard learn if you are just beginner because it has a lot of features that make it complex.

January 2019

Isabella from Endless Party

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

BlackBoard is a program that helps you gain knowledge remotely

Pros

Blackboard Learn allows students to gain knowledge in a convenient format and a chosen pace thanks to access to knowledge bases, thereby simplifying the work of an instructor. For active interaction with students and colleagues, digital classes and web conferences, tools for synchronous learning, and intuitively customizable workflows are proposed. Blackboard is a system that is specifically designed for teachers and students, which allows you to save time on performing tasks and transferring information. In addition to the main program, the software offers a free platform for collaboration and interaction with participants. The program will interest staff in educational areas - teachers, as well as IT administrators involved in the implementation of innovative educational technologies in the company. The platform can be used to transmit data on the education of children to their parents, communication between schools and families.
Technical support works disgustingly. Having addressed once, you will understand that we can solve all your problems only independently. Very slow work, and as a result, the information that support displays on your question does not correspond to the request.

Cons

Due to the fact that the mobile application does not work quite as it should, and with errors, you will not be able to do everything remotely. You can not count on technical support in this regard, it is unlikely to help you. They process requests very slowly and give feedback. You need to be prepared for problems to arise because of the integration of BlackBoard with other applications, or with plug-ins.

January 2019

Hayden from Endless Party

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Software for excellence in online teaching

Pros

The app is easy to use; no large learning curve is needed all thanks to a user-friendly and intuitive interface. Also, it has a clear grade book so students and instructors can easily keep up with grades. And if you need to repeat the same course for another group of students, it can be quickly done with special tools that BlackBoard provides. This application also includes discussion boards, where students can discuss the material with each other or ask the teacher some questions. BlackBoard is an app, used as the education platform to make learning process easier for everyone all around the globe. This application is a new word in the education process because it delivers new opportunities for both parties. In general, BlackBoard is a nice application for connecting students with their professors, because it makes access to assignments or different handouts as easy as it could be. It has got a lot of features and add-ons, but it takes time to learn them all and adapt for educational purposes.

Cons

BlackBoard is a great software, but definitely it isn’t perfect. If you want to learn something on the go, it is not an easy task with BlackBoard, because the mobile application doesn't work properly. And if you have some problem with the app, do not rely on tech support. They are slow to react, and usually provide unnecessary information that is not useful at all. Be ready to face some issues with third-parties-apps that were integrated into BlackBoard, or with the plug-ins given in the app.

January 2019

Sallie from Republic Cement Services Inc.

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Good Learning Platform

I still learn using blackboard learn

Pros

Blackboard learn is a good learning platform that can help you to have knowledged. I love in Blackboard learn is being a user-friendly.

Cons

Good learning platform but still lacks some features overall it's still not fully developed. Add more features and developed this platform so it will be great too.

December 2018

Mary Ann from Ayannah

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Blackboard Learn Works for Evaluation Management

Pros

It did not take long for me to figure out how it works. It's environment is very intuitive. Very easy to understand.

Cons

I am happy with the way the software is designed but if they can include an option to easily delete columns for grading without having to do it one by one, it'll be great.

December 2018

JC from PurpleBug

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Effortless Learning and Collaboration!

Pros

The tool allows in a genuinely simple system to explore a meeting by means of camera and sound in a synchronous on - line class. I also like it theat classes or meeting can be recorded effortlessly!

Cons

Everything was okay for me until the grading system was redesigned and this has expanded the work force for evaluation.

December 2018

Rahael from OT Kidz

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Wonderful online platform!

Pros

Easy daily use for learning and sharing information online. Very simple to use with no training or experience required.

Cons

Slight difficulties in function but easily remedied with following instructions for problem solving.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Good but can be better

Pros

The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air!

Cons

The grade center can give a view by the student. Seeing columns of assessments for a number of students make it somewhat cumbersome as the # of assessments grows. Also, it is difficult to see all the courses that a student is taking.

December 2018

Myca from United Methodist Communications

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

Great Tool for Learning

With all of the available options on the market today, it's important to test and test again for your use cases!

Pros

I had an opportunity to use Blackboard throughout graduate school and really appreciated the way you could easily collaborate with other students and teachers. The interface is relatively easy to use, and it was friendly for international students, too.

Cons

I suffered through multiple glitches that caused assignments to not be turned in exactly as needed. To this day, not sure if that was user error, poor setup of the system or truly a problem with the software.

December 2018

Kenatu from TPDCo

Company Size: 1 employee

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

December 2018

Hammer To Swat a Fly

Blackboard is a classic case of good product upgrading too much until you lose what made it great. It has a lot of value added features, so much so that you can no longer find the simple things. They should also focus on getting the bugs out of what is really needed and not focus so much on adding more. Keep it simple, stupid KISS. over all a pretty decent LMS but there are better for less.

Pros

Feature Rich - lots of value added functionality
Love that there are break out rooms for each session
Clickable rubrics - awesome
Cons 345/100 characters minimum

Cons

Grading system is too granular. if you use this it makes it too easy for a few bad assignments to tank students grades and gives the instructor more work.
What do you have against independent content. I create videos using Camtasia and Movavi, but its often a fight get them placed where I'd like or even to get them to run in the first place.

December 2018

Amy from University of La Verne

Company Size: 1 employee

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Not a top-notch product

The platform is complex for teachers to use, and is not entirely user friendly for students either.

Pros

my professors can put my grades up on it so I can track them myself without bothering the professors.

Cons

Figuring out what my grade is or was and trying to access the content I have submitted has become more difficult in the last year. If I take a quiz I must take specific steps to see the results so that I can study from it for the test.

December 2018

Diane from Action Overhead Door

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Future of Communication

Pros

I love that the professors and students can stay in communication on one site. Projects and expectations are very clear, all documents needed were available at all times, and this made college more enjoyable feeling so connected to the staff.

Cons

Maybe a better updated app for my phone would've been nice. Also text alerts would have been much appreciated.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

1 of 5

Functionality

3 of 5

December 2018

seemingly popular but surprisingly clunky

This is not a minor software and many have found it to be worthwhile, so consider my review in context of your particular business needs. There may be aspects that fit your needs quite well. I just haven't found them in my case.

Pros

I can't say too much positive other than it is a reliable platform. Rarely experience outages which affect business critical functions.

Cons

I think that the back-end reporting features must be the shining star of this software. The front-end user experience is less than adequate. I have used blackboard to deploy data and assessments for 5 years, and I still have questions which require professional assistance at least once a quarter. It is time consuming to use and does not produce a clean interface.

December 2018

Noah from Fifth Third Bank

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Blackboard, for all your training needs

This tool has served me well in the past few years and has helped me in my professional and personal development.

Pros

I really liked how easy it is to use and navigate the site. Really useful if you need compliance training or basic sales training.

Cons

I honestly had no real complaints about blackboard at this time. To me it is perfect and so easy.

December 2018

Kathleen from Chiropractic Professional Center

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Blackboard Education

Pros

Ability to set up a variety of classes.
Communication to allow classes to include onsite, or offsite learning.
Ability to keep class engaged in a process between meetings or without meeting.
Variety of assignments can be accomplished.

Cons

Occasionally becomes overwhelmed with significant traffic.
Some options have to be applied creatively.

November 2018

Brad from Timothy Christian High School

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

Powerful LMS

Pros

There are a ton of things that you can do with Blackboard as an instructor and as a student. It is easy to develop an online class using Blackboard only and you can include a wide variety of media.

Cons

I would say the biggest con is that it is a little more cumbersome to use compared to more updated LMS's and the price is pretty steep for smaller schools.