Blackboard Learn vs Thinkific

Blackboard Learn has 303 reviews and a rating of 3.97 / 5 stars vs Thinkific which has 131 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.97 / 5 (303)
4.58 / 5 (131)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 2, 2021
October 5, 2021
Pros/Cons
  • Pros

  • The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air.
  • With a large company comes great support and account management. Blackboard's team will be there to help train you and support you.
  • Cons

  • This is a persistent problem that everyone in our school has verified.
  • There is also a language barrier that makes troubleshooting more difficult than it should be.
  • Pros

  • That might be really important for people teaching code or other products. Then I'm glad I choose this one because others take a % of income AND you have to wait longer for money.
  • Easy issues are easily resolved by referencing online documents, harder issues are easily resolved by connecting with a representative over the phone.
  • Cons

  • There is no built-in email functionality aside from the notifications that can be sent to existing students.
  • HORRID for anyone working with a few helpers... they want to rape you on fees for additional admins. Can't remove/archive past offerings.
Pricing Range
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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