BrainCert is The Best Online Whiteboard

We used BrainCert to replace our previous whiteboard system that was based on Flash. BrainCert is leaps and bounds ahead of the competition we looked at and lets us reach clients who want to use their tablets to join sessions. I would recommend it to everyone.

Pros

The Virtual Whiteboard API made it easy to integrate BrainCert's whiteboard into our own tutoring system. The automatic session recording is incredible and a must-have feature for our one-on-one tutoring sessions to ensure quality control and safety. The whiteboard space also includes functionality to help users diagnose their connection and webcam/microphone issues which previously would come back to us in the form of support calls and emails. The whiteboard space itself worked amazingly on both PCs and tablets, has all the basic tools and more handy tools like Wolfram Alpha and YouTube that teachers could take advantage of.

Cons

As a developer, I noticed the API behaved unexpectedly in some places, but nothing particularly major. The whiteboard occasionally takes some time to upload PDFs, but this seems to have been improved in recent updates.

Good but a few hiccups

It is a good product, and I am happy I am using BrainCert. As with anything, there are things for improvements. When having difficulty with some of the BrainCert functions eg Tests, Assessor/admin roles and Virtual class recording I emailed support and skyped the person who sold me the product. The reply to my questions is slow. This is frustrating because students are complaining about my college and the platform. It does not look professional. Waiting for answers for a couple of days is not good. I think I have contacted support about half a dozen times for help. I have only started BrainCert fairly recently. So I only really need help in the beginning and then I would be do everything myself. Before asking for help from support I read the training information and viewed youtube. However, some of the problems I am having are not covered in this training​. Most problems that have occurred​ I have handled myself except for the ones mentioned above.

Pros

Easy to use. The appearance of the platform, some of the functions. virtual class, however, read below Generally speaking, ​the students find​ it easier to use than the past platform from Wiziq

Cons

It can be a little too complexed in adding extra 'admin or assessor' as a role. Setting up the roles is easy however understanding each function of each part of the role needs to be explained better. The same for adding tests. In regards to the virtual class recording. It could be more streamlined. For example. When a virtual class is recorded it would be better for the recording to be assigned to a students dashboard for easy access. Instead, I have to email a virtual class recorded link to each of my student who are in that particular course. This is a lot of extra work, and a bit of a waste of time. I approached to ​support and he told me this is what I have to do. IF there is an easier way of allowing access to the virtual class recordings please let me know. I would like to use this function often.

Some good features, but it needs improvement

Overall I didn't like my experience, especially because in the last two weeks one of my students was not able to join the room. She lives in Italy and reported that she was seeing the message "Waiting for presenter". I am currently testing some other e-learning platforms because the company where I work is in the process of implementing online classes for all students from its franchisees in Brazil.

Pros

My favorite feature is the audio and video streaming service. It works pretty well. The whiteboard is very useful, but typing on it is not not working well. Some students have also reported that my text was not being displayed in the intended place - sometimes it was partially not visible for them. Sometimes text boxes are copied from one slide to another automatically. Changing the size of fonts doesn't work properly, too. Besides, the system doesn't save the font settings from one slide to another. I like the break-out room function, but it's really a pain on the neck to work with it. The voice and video transmissions have apparently improved, but I have had to use some other conferencing apps concomitantly to have a good voice and video transmission.

Cons

I really liked all the features that the platform offers, but all of the them have issues that impact the users' experience. Some of them were mentioned in the previous question.

Very good experience with Braincert LMS

Excellent as trainer and with my students

Pros

Excellent experience to students and excellent experience as instructor

Cons

Manage content require some time to create test and contents.

BrainCert Enterprise LMS review

It has made sharing videos and quizzing clients a breeze.

Pros

Being able to embed videos from a lot of different places and not being forced to pay for storage because our videos are hosted on Amazon AWS S3

Cons

At first the system had a lot of bugs, most of the promised features hot a wall. Subsequent updates and chats with support brought these bugs to their attention and now things are going way better and a lot easier to use. My least favorite thing is how slow the back end is. To get a list of users usually takes a full minute to load. Then entering each user to edit something takes just as long.