Brightspace Software

Pros

A learning module is so important to my classes, and Brightspace does allow for easy announcements to the entire class, setting up homework assignments, reminders, calendars, etc.

Cons

From a professor's POV, setting up assignments is so difficult! Navigating Brightspace is no easy feat, either. Brightspace would be well served to simplify processes for their users.

SNHU rolled this out over Christmas break 2017/2018 and provided a 30 min webinar for students. Although the webinar was instructive, the rollout seemed slightly different that the original student instructional. I read older articles and blog posts regarding the RFP that lead to BrightSpace and it didn't sound like the tech dept at SNHU was asking the right questions. I hear time and again how much the staff like it, but have yet to read how students were engaged in the process, which befuddles me.

Pros

Slick student facing design, seems to be many options for instructors to utilize the functions they're familar with, or those they find value for their courses but...

Cons

Too many rabbit holes to go down, too many dead-ends that seem to not have tied ends. Not very intuitive, as a student, too many way to get an end result, resulting in a steeper learning curve and longer timeframe to develop a standard operating procedure.
Instructors are asking me to finish previous weeks work, but failing to unlock the content so I can proceed because of their learning curve. Dislike the linked textbook content, and the ability for instructors to force the work, one way.

Do not make a mistake and switching to this platform.

Cons

Using embedded rubrics is nightmare. No option to add due dates on assignments. Who design this platform should have taken a Blackboard first and try to improve their features not make them worse. Not worth the money and hassle. I miss Blackboard.

Pros

Flexible and versatile. Provides many basic features that facilitate the learning of students in our K-12 DL school. Students and parents find it easy to use and teachers find it easy to provide quality content in their courses.

Cons

Difficult to get specific detailed help on specific issues particular to our K-12 organization. Help to implement single sign on and Google integration to our Education Google Apps account seems difficult to get.

If I were in the market for a new LMS I would consider Moodle hands down.

Pros

Good features and functionality. Easy to navigate. Not all products are bundled together in the base learning platform.

Cons

Reporting and integration needs improvement. Implementation takes longer that other LMS. Annual licensing fees are very high. Many changes to Customer assigned resources. Currently, API calls to production Database is unavailable.

Likes Best

Takes the LMS to the next level with ease of use, focus on the learner and on learning analytics.

Likes Least

Not always stable, sometimes the learning curve can be challenging for new users.

Recommendations

Look for feature set, analytics and data reporting and ease of use.

Likes Best

I really like being able to use restrictions to force students to do certain things before they are allowed to see other things. I think I will also like their adaptive learning--once they make it a part of their base system rather than an extra charge.

Likes Least

Improvements come at a cost. I believe that as they make improvements (for example, closed captioning) that they would include them in the price that we are already paying.

Recommendations

Be aware of the updates that are coming. It is nice that they come in small chunks, but that makes it quite difficult to get the information to all of the users. When an update happens they all of a sudden have to use a different procedure to do something. When instructions have been added to all of your courses, minor changes become a major issue.

Likes Best

Brightspace puts a lot of options at the user's disposal. It is a powerful, robust LMS that can be customized to fit a wide variety of preferences. As an admin and as an instructor, I really appreciated that the system did not lock me in to one way of doing things.

I also really like how much, especially in recent years, the Brightspace development team seeks for input from its users (and provides great forums for sharing ideas for improvements).

Likes Least

Currently, Brightspace does not have a very robust way of setting up communications throughout the course. They use a feature called "intelligent agents" for sending notices to students when they meet certain criteria (for example, sending a particular note to a student when he is inactive in the course or performs particularly well on an assessment). This feature, however, lacks a good deal of "intelligence" and is pretty restricted in what it can do.

I also feel that much of Brightspace is not particularly intuitive or streamlined. I'd like to see them improve on ease of use (without sacrificing power). A good example of this is the quiz feature where finding the exact page you need to get to in order to edit questions and grade values is a bit like a scavenger hunt.

Recommendations

Let your faculty and admins try out a number of different LMS's. Each LMS will have strengths and weaknesses and the question is which best fits the culture of your institution. In the world of LMS's, one size definitely does not fit all.

Likes Best

The support team is very fast in replying to any issues that may arise. Additionally they provide many webinars and conferences that help the users to create a network and exchange knowledge.

Likes Least

The not so intuitive construction of the LMS. Some navigation buttons can be confusing. One of the drawbacks is that it doesn't keep preferences like restrictions as default and you have to push lots of buttons or tick many boxes for each course.

Recommendations

Compare the product with other LMS and try it first as a student and as a faculty.

Likes Best

As an administrator at my previous employer, I appreciated the flexibility to change pretty much anything that I wanted in the system. The ability to change what things were called in the system were very nice. In the most recent version that I had used, Brightspace had taken steps to make some changes on how system settings were handled to update the interface. Previously, the interface of the DOME was one of the most painful parts of the system.

I also appreciated the service desk that Brightspace has built up over the last three years. When I began using Brightspace, items could get lost very easily with the technical teams, but after some difficult issues, Brightspace has turned around a great deal, and updates to tickets were timely and applicable for a while before I stopped using it.

Likes Least

I found that there were little things that Brightspace did not do well. For instance, workflows between different tools were very different based on the time that the original tool was designed. This led to user frustration and an increase of time training users on the common functions of the LMS. I also found that Brightspace tended to minimize small updates or fixes in order to focus on major updates. While major updates are important to survive in the field, sometimes known bugs would remain for years without a fix.

Recommendations

I have found that any LMS will introduce its own set of problems, and no single LMS will perfectly fit every single use case. Most LMS's will be able to fulfill the same basic sets of tasks: quizzing, assignment submission, and gradebook. I would suggest that you have end users try out multiple LMS products and look at which system fits your existing or ideal workflows best.

I would also recommend that you look at the flexibility of an LMS to fit your current academic or corporate ecosystem. This would include the ability of an LMS to integrate third-party software. No LMS can do both everything an LMS should (quizzing, assignments, gradebook, content distribution) and a lot of other things equally well, so you should look at the LTI extensibility as well as how well the LMS company works with other vendors and try to find out its reputation.

Likes Best

To be fair to D2L, the LMS has a nice look and feel about it (especially in the student facing view). Hence, students seem reasonably happy with D2L most times. They also seem to be able to navigate around the various tabs with some ease. Students DO have issues with the e-Portfolio feature which is far from intuitive and simply doesn't work at times.

Likes Least

From the course creation standpoint, the software is very unintuitive and inconsistent. It appears that this LMS was created by a team of software engineers that did not commit to a consistent architecture. Hence, methods to accomplish certain tasks vary by where you may be in the LMS. This makes it very challenging and time consuming to use.

The discussion forum functionality is very dysfunctional and quite restricting. Many students have commented on how archaic this feature is and I agree with them.

The help function is virtually useless. One flounders until an answer is "discovered" or one gives up.

Finally, the number of clicks to accomplish the simplest of tasks is mind numbering.

Recommendations

I would not consider this product under any circumstances. There are simply too many better alternatives available to consider D2L.

Likes Best

It is very easy to set up and maintain a course. I really like that there are multiple means to complete tasks (i.e. upload course content, grade assignments/quizzes, contact students, change course structure). To add, the availability of supports and video is phenomenal. I was part of the Brightspace implementation team for our campus. The amount of time and effort put into making sure the product met the needs of the faculty and unique student body, and training of the first use faculty was quite impressive. It is also helpful to have easy access to student progress and monitor learning out comes.

Likes Least

It is a bit difficult setting up the gradebook. It is not impossible, but not easy. Also, since it is required that one create a new rubric, it is time consuming. It would be much easier if one could upload a rubric from another LMS (as is done with quiz content).

Recommendations

Make sure you have time to learn the product before it goes live.

Brightspace

Likes Best

Well organized, easy to use, flexible, appropriate learning environment for my work.

Likes Least

Some aspects are not intuitive and are cumbersome. Some changes made don't make sense and are not helpful.

Recommendations

Try it for a variety of courses. Get help setting up your course. Look at all aspects. Get feedback from students.

Likes Best

I like how easy it is to organize content. I like the updated look of Brightspace vs D2L. I like how easy it is to import & export content. I liked that everything was in one place for the students when I taught. Now I use Brightspace for an orientation to the simulation center. It is a great resource for faculty and students alike to be able to review material.

Likes Least

The grade book can be a little awkward to set up to get exactly how I want it. Also would like the ability to easly add bonus questions to tests, to give the student the ability to earn over 100% on a test.

Recommendations

When evaluating software think about usability: Is it well structured and straightforward? Is it easy to learn how to use? Does it crash often, or is there excessive, inconvenient downtime? Does it fulfill all of your needs?

Likes Best

Ease of use for faculty. Good training helped me understand the product much better.

Likes Least

It almost seems like there are too many options or tools.

Recommendations

Familiarize yourself with the product. Learn as much as you can about the various tools the software has to offer.

Likes Best

Format, structure, and ease of use in navigating the site. I like how it is easy to drag and drop files, and if a mistake is made, to erase the file. I also like the Dropbox feature and how students receive a confirmation they have successfully uploaded a file. Though other faculty may have not liked the change, I very much like how you can move through student discussion posts to read their responses. The menu on the side allowing us to click on posts and to see which ones we haven't read yet is a big help. (Please do not change the discussion board.)

Likes Least

I do not really like the email client. I find it tough to easily search through email, though it is a minor complaint. I have most of my email forwarded to Outlook and use its search feature when needed.

Recommendations

Compare site organization and drag and drop features of D2L with your current LMS. I think the ease of use here will leave you wanting to switch from other products (especially Blackboard). Also use of Dropbox for loading student files is very easy.

Likes Best

The structure of the pages is visually appealing. It is easy to be consistent among your different classes.

Likes Least

It is difficult to do some tasks that should be easy. (Example: When you forget to associate a test with a gradebook item, you have to come back and do that. The test will not automatically populate to the gradebook.)

The mobile app is not good.

Recommendations

Sit down with someone who uses it daily and ask lots of questions.

Likes Best

I like that I've been able to do away with collecting paper in most of my courses. I am also able to easily arrange course materials for my students to access. Depending on your course, the original setup can be intense, but it is very easy to copy the course over for a new semester of a different section.

I enjoy being able to post grades and attendance in D2L.

I love that I can grade a quiz by question. Sometimes, I need to only look at one question.

Likes Least

There can be some misleading language such as "locked" on the calendar list next to a discussion assignment. Students see this as meaning that they cannot access the activity. But what it really means is that there is a period of time for which the assignment will be locked. It doesn't necessarily mean that the assignment can't be accessed at that time. I get lots of questions about this.

I still find the grade calculating tool is not as robust as I need it to be.

Recommendations

Consider how well it integrates with other technology tools that you use - (MyMathLab, Datatel, etc.)
Consider how well it performs on different platforms (pc, tablet, smart phone).

Likes Best

Brightspace allows me to manage my classroom, department and adjunct faculty. It acts as a single repository for information that is vital to effective communication. Faculty and students alike can get what they need to be successful. Tech support is wonderful.

Likes Least

Downloaded material gets renamed with a number making it difficult to know who the assignments belong to.

Recommendations

The more you use it the more valuable it becomes. You are able to be creative and provide many learning opportunities for your students and faculty.

Likes Best

It has an intriguing layout - easy to find information. The action banner is alive and draws you in, rather than being stagnant and flat.

Likes Least

I'm hard pressed to find something I don't like - its all there. It's done in an intuitive way.

Recommendations

Tour the entire site - discover the many features that's there to offer.