bugle Software

4.71 / 5 (7)

About bugle


Bugle is a cloud-based learning management solution designed for training, customer education and more. Key features include video learning, surveys, quizzes, Q&A, notifications, custom certificates, detailed reporting and a community tool.

Bugle can be used for customers, partners and employees onboarding and education, course certifications and compliance training. The video editor lets users add subtitles, links and other information to video lessons. With the community tool, users can share achievements and other information outside the organization.  

Bugle also allows users to create quizzes, surveys and certification tests. Bugle lets users track and analyze the training and provides reports to monitor the results.

Bugle provides its services on an annual as well as monthly subscription basis and supports multiple languages. Support is provided via live chat, phone and an online help desk.



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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of bugle

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-7 of 7 reviews

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November 2018

Carlos from WeDo Technologies

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

November 2018

One stop shop to create engaging sales training courses

As market leaders, customers expect our advice on the solution that best fits their business challenges. Being quickly updated on our software products and services is at the core of our sales team and customer success. With bugle, we were able to have the product and message alignment across all sales reps delivered through a variety of locations in order to achieve a high-performing global team.

Pros

The platform is very intuitive and provides a great number of functionalities to share interactive learning courses. More than just a platform to share content it has been designed to extend enterprise learning, delivering strong capabilities such as mobile, video, collaboration, gamification or even e-commerce functionality for available content. As a plus the company also provides expert services that allow structuring the contents in an interactive and engaging way, by deconstructing and reviewing the message that should be delivered to the audience in order to make it more effective.

Cons

Needs some improvement in the mobile version. The solution works perfectly on a mobile browser but it would be great to have an offline app to download content like with streaming applications such as Netflix or TEDex.

November 2018

Ana from Farfetch

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Thoughts on bugle

As a product marketing Executive, I am responsible for the creation of materials and documentation of our products, internal and externally. With Bugle, I was able to deliver world-class product communication quality to our partners in a practical and efficient way. I also need to mention the amazing support from all of the staff members that have helped me so far.

Pros

Since we started using Bugle there were a lot of new features and the cleaner design is definitely a plus (I love the bold color palette choice for the website!). Once you get used to it, Bugle is a very easy and practical software. Probably one of the best features for me at least is the fact that I can simply update the PDF manuals I have on the repository.

Cons

The Reports menu could probably have more data and filters but I know that's something the Bugle team is working on already.

November 2018

Bernardo from Atlantis

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Incredible quality and professionalism

Pros

Not only is it easy to use, but its also very flexible, customizable and engaging. All of the support I have received from their team has been brilliant. On time, to the point and quick with creative problem solving solutions. I truly do recommend Bugle after an amazing experience.

Cons

There isn't much to say. To be honest, all problems I encountered were fixed straight away, every question answered and great feedback provided.

November 2018

Olivia from Treatwell

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

Comprehensive software with great support team

Bugle has helped us to deliver the platform across 7 markets in several languages. They have supported us to increase partner engagement and create a forum for our partners to interact with one another.

Pros

The software is multifunctional and constantly evolving. They are also always open to new suggestions for developing the software and ensuring that they are meeting our business needs. They continually suggest ways that we can optimise our use of the software.

Cons

The software does not have substantial design functionality although I am aware that this is something that they are working on.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

From a "Nice to Have" to a "Must Have"

More than a platform or a software, Bugle offers us guidance, support and advice at all times in the training cycle. From idealization to conception, to implementation and evaluation in the ongoing phase of the courses, we know that we can count on a quick response and alternative solutions to the constraints that we are encountering along this path.

Pros

The usability of the platform, with "user friendly" menus and layout.

Cons

Some complexity in the structure of the menus. The upload of contents and creation of groups/sessions involves many steps, and it is easy to forget some of them.

December 2018

Alex from Treatwell

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Great tool for training/education

Overwhelming positive in terms of the platform and a good relationship with the company themselves, who are very receptive to our feedback.

Pros

Simple UX, with navigation easy for users and administrators alike.
Wealth of functionalities.
In depth reporting.
Good support from platform themselves.

Cons

Some limitations with SEO but depends on use of the platform.

November 2018

Claudia from Fidelidade

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

Quality software with great support team

The group needed to quickly form more than 4,000 collaborators in several languages and geographically dispersed with different access systems in GDPR, and bugle gave us a solution implemented with great success

Pros

The platform is very intuitive and have an amazing support from all of the staff members

Cons

The Reports menu could have more data and filters