---
title: "Litmos Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Litmos. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Litmos is a good fit for you!"
source_url: "https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Litmos Reviews

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# Litmos User Reviews

## Reviews summary

- Overall rating: 4.2/5
- Total reviews: 285

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.1/5
- Value for money: 4.2/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 142 reviews (50%)
- 4 stars: 96 reviews (34%)
- 3 stars: 27 reviews (9%)
- 2 stars: 13 reviews (5%)
- 1 star: 7 reviews (2%)

### Most mentioned pros

- I really liked the suite of analytics available to administrators, and that I could automate reports to specific teams and company stakeholders
- Some really great e learning materials and the ease of use and integration makes life easy when setting up a new lms
- Overall it has been good, did experience a loss of some content several years back when the AMS servers crashed.

### Most mentioned cons

- Some large manipulations of data from the admin side are sometimes difficult to do.
- The system felt static and lacked the interactivity needed for a more engaging learning experience.
- SSO can be finicky at times, searching for new training could be improved.

## Litmos customer reviews

Showing reviews 1-25 of 285 (page 1).

### Litmos made it incredibly easy to train our growing team

- Overall rating: 5/5
- Reviewer: Jayanth R.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Litmos made a massive difference for us when it came to sorting out team onboarding and mandatory compliance. Instead of hunting through different folders, our L&D team can just push courses out from one main spot, and everyone can easily see what training they still have left to finish.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Pros of Litmos: + Very Intuitive UI + Works well on all devices: Desktop, Tablet & Mobile as we have different devices for different employees across the organization

#### Cons

Cons of Litmos: - Reporting can be better - Occasional system lags - Cannot bulk edit courses easily

#### Reasons for choosing Litmos

Litmos suited most of our business needs

---

### Modern LMS with quality Off-the-shelf courses

- Overall rating: 4/5
- Reviewer: Demilade Peter O.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Litmos has been reliable for delivering and tracking courses and learning content. We rely on the platform for delivering all our compliance training and new starters onboarding.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The Litmos platform is optimized for course delivery, learner progress tracking, reporting and management. With the large library of compliance and other learning courses, it delivers value for money, combining a decent course authoring tool, loads of relevant courses and a modern reporting engine. Customer support has been steady with the tickets submitted getting quick responses. The content authoring tool allows for embedding of different content types, videos, documents, images, etc

#### Cons

The user search interface can be a bit of a challenge to navigate and has been a pain point for our users. Many times, users face challenges accessing courses via shared links especially from the automated reminders

#### Reasons for switching to Litmos

To access compliance courses for our trainings

---

### The litmos review.

- Overall rating: 5/5
- Reviewer: SHARI H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with the Selfware has been a great one. I’m very familiar with it because I’ve used it for a couple years now and I look forward to using it in the future, especially when it comes to doing trainings and modules for clients when I work from home in my spare time with other independent contractor agencies.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software lets me do modules and trainings in a timely manner. The software also allows me to go back and refresh my memory and review the content if needed. I can also see my progress as I go see what’s completed and what’s not yet completed and see my percentage score as I go as well..

#### Cons

The only con is that sometimes system maintenance can happen at a bad convenience time when you’re trying to study. I had an experience one time and went to study only to find out that it was undergoing maintenance so there was downtime so I couldn’t do my studies so that is the only con.

---

### Does what it needs to

- Overall rating: 4/5
- Reviewer: Ashley B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It does what I need it to but doesn’t have a lot of bells and whistles and I am not thrilled with the administration of it all. However, considering cost for product it’s not bad.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I like that I have the ability to create accountability in Litmos. I can limit the number of times users can take quizzes to insure they are taking courses seriously.

#### Cons

I think that it can be a bit clunky to navigate, and the users I interact with feel the same. I wish there was a way to have more autonomy over the organization and look of things.

#### Reasons for switching to Litmos

Cost savings, litmos was a less expensive option.

---

### I used it in two different companies within the Aviation sector

- Overall rating: 5/5
- Reviewer: Jonathan J.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience has been very positive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The user interface is very good on both the administration side and the learner side. It offers sufficient customization options to make it look branded and corporate, without making it overly complicated. With a large number of features and integrations available, you can simply turn on and off the bits that you want.

#### Cons

Some large manipulations of data from the admin side are sometimes difficult to do. A good example of this is where the course certificates need to be updated in all courses. There is no global way of changing the certificate template without having to go into each and every course.

#### Reasons for choosing Litmos

Cornerstone is expensive and overly complicated. Moodle is cheap initially but then has high costs to maintain and customise.

#### Reasons for switching to Litmos

A job change meant new use case scenarios, switching from an HR sector to Aviation.

---

### Honest Review

- Overall rating: 3/5
- Reviewer: Lee J.
- Verified reviewer: Yes
- Industry: Dairy
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

The reason I can only score this around the 50% mark is, at the start, the experience with my account manager was fantastic, the LMS was explained really well and was always available for questions.It went downhill from here, where the implementation manager was helpful, as they did help a lot with the HTML Coding and other areas, when they shouldn't have (which was most likely to me being persistent, the "I've bought this LMS, help me set it up!" approach).My general feeling of excitement slowly turned into disappointment as I learned that SAP will help get the basics in place, and from my prospective, It felt like they shouldn't really be doing it and it was a big ask.Forever asked to watch the learning courses again or go to this link and learn how to do it.I just wanted the LMS to be finished, with everything working, a finished product.I did question this towards the end of my support, which was then explained to me that SAP Litmos don't setup the LMS, they provide the LMS, and provide you with the direction on where to learn.I was provided a link on coding & offered details of an external company (which would come at a cost), to help implement and setup the rest of the LMS that I had been asking since the start. LMS runs great, the learner interface is easy to use but the implementation process (not the people), is really bad. My feedback would be, use your time to help customers setup the LMS so we have a finished polished product.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

The LMS has many features that I'm really happy with and somewhat easy to use, like setting up teams, content creator is great and met all my expectations. Manual bulk uploading new starts and leavers isn't difficult, looking forward to linking this to the HR system.The main feature for me was the number of courses available for everyone, via PC, Tablet or Phone.

#### Cons

You are buying a shell of an LMS, in its basic form but SAP Litmos don't get it ready for you. The support given heavily rely on you watching the LMS learning courses that either don't always make sense or you find that you need software to make the changes you want.The SAP Litmos approach is, they are here to help provide you with the information on "How to do it", but the work is done by you. The "DoJo learning" is helpful and can sometimes save you from contacting support, but it isn't always clear and results in functions being left in limbo (like Gamification, LMS theme etc)

#### Reasons for choosing Litmos

Because I had used Litmos courses before and the demonstration showed some great footage of a great LMS, and it came with the content author and compatibility with HR systems.The main reason was it came recommended by a friend who purchased SAP Litmos LMS with CitySprint (who had a very similar experience)

---

### Overall Good LMS

- Overall rating: 4/5
- Reviewer: Todd A.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been good, did experience a loss of some content several years back when the AMS servers crashed. Litmos was able to retrieve about 80% of the content.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

One centralized location for content makes it easy for learners to find specific topics, and it is easy for admin to create.

#### Cons

Setup is a bit time consuming to start with. Many areas in the backend to get up and running before the system is usable, this is be expected though.

---

### Good system and easy to use

- Overall rating: 4/5
- Reviewer: Carl H.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Really good system that allows you to monitor learning directly and easily tracking completion rates etc.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Some really great e learning materials and the ease of use and integration makes life easy when setting up a new lms

#### Cons

Long winded and sometime 'fiddly' ways to do things. Not quite as straight forward on the UI as some other learning platforms

---

### Great Product for easy of use and assignments

- Overall rating: 5/5
- Reviewer: Joshua O.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

General I found litmos to be very user friendly both from an administrative perspective and from a user perspective.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I liked how it was able to track learning completion and how it was easy to find and assign courses to users.

#### Cons

When working for a company that has over 5000 learners that need to receive required monthly assignments, it was frustrating that litmos did not allow for schedule trainings. Everything has to be manually signed on the day of.

---

### Litmos Review

- Overall rating: 5/5
- Reviewer: Sandra K.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

I love using Litmos for my team. It's very easy to create and upload courses into Litmos. I love the assessment feature and the different types of questions you can complete. As well, being able to pull up reports to view how learners did with the course versus assessments is extremely beneficial.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Litmos is very straightforward to learn. Whether it's under Admin or Learner mode, I was able to pick up the tools quickly.

#### Cons

Recently, there's been a change with the Litmos my job uses. It feels like a complete 180 change and for the moment, I do not love it but I will try my best to learn and adapt.

---

### Good product just needs a refresh

- Overall rating: 4/5
- Reviewer: David C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Good reporting to management and gets the job done

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use search and navigate. Quick to load

#### Cons

Needs a refresh and graphics updated. Needs a preview mode

---

### Buggy and ultimately disappointing

- Overall rating: 2/5
- Reviewer: Sherrie F.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

I'm incredibly disappointed with Litmos. I used it several years ago with a different employer (before SAP) and did not encounter the amount of bugs, challenges that we do now. We had Cornerstone prior and were looking for a simpler, easier to manage system. We traded overwhelming complexity for unreliable simplicity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

- Easy to add & assign courses - Easy for learners to access - Large library of content

#### Cons

- Reporting is a nightmare and often views on screen show misinformation - Reporting on Learning Paths is especially challenging - Managers cannot easily pull clear, accurate reports on their teams - Very buggy, we submit endless support tickets - Support tickets are prioritized based on all customers' need - Expect to go around and around with various levels of support - Library of training is mostly text with images, not very engaging, the best courses are developed for the UK - Everything goes on the dashboard and stays until course is completed, meaning users might open a course out of curiosity and it stays on their dashboard, cluttering their view - It's not obvious to users which courses on their dashboard are mandatory vs. assigned vs. ones they opened out of curiosity - There is no good way to organize courses beyond categories, you can create different course libraries, but to the user, it all looks like one library - Our admin spends an inordinate amount of time investigating user issues, on the phone/email with Litmos support and we're hesitant to ever enable new features considering how many issues we have with basic features

---

### Litmos has been a dream LMS for our newly formed training department.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

The ability to engage with our learners and keep track of their progress so they have something to show for all their hard-work is probably the biggest one. The amount of content that is made available from Litmos, the support they provide both from the technical stand point and just in general as you are trying to figure it out, the people who really value their clients...I could just keep going. All around, Litmos goes above and beyond any of the other companies I have worked with in their effort to help us be successful and meet our goals.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to use and customize. On the back-end, it is intuitive and laid out easily with lots of support to help along the way in the Dojo. For the user, it is simple as point and click. There isn't a lot of guess work or trying to figure out which screen to be on- which for a company that has a lot of people ho are not technologically advanced is a huge plus.

#### Cons

The reporting. That is the one area that isn't as intuitive or clearly laid out. And some of the reports that I want are either not there, or not easy for me to track down and find to use.

#### Vendor response

Thanks for the positive feedback! We are glad you find our product intuitive and easy to use. Our reporting will continue to have updates and improve in future product releases. It is a pleasure to go above and beyond for great clients! Best, Allison

Replied August 2018

---

### Litmos

- Overall rating: 2/5
- Reviewer: Jessica S.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Not great/Not bad! I wouldnt pay the money they want for it for what we were using it for.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

We used litmos for a long time with our company to provide external training to our members and although it had a lot of faults, it did the job we needed it to do.

#### Cons

The content is not easily adaptable and was difficult to keep up to date with the changes our business was going through.

---

### The best eLearning software

- Overall rating: 5/5
- Reviewer: Melon A.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall SAP Litmos is great software for eLearning and it comes rich with features to helps us have a good online learning experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We have been using this software for the past 3 years and the best thing I love about SAP Litmos is the different ways of training it provides; video, audio and text-based training. It also offers survey questions in relation to the trainings which are helpful.

#### Cons

When we had just started using the software we encountered glitches and the support team was not quick respond but I am glad the support team is always available now.

---

### Easy to use and navigate learning management software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

At my company, we use Litmos and I administer the exams and update the content. It has been great moving to this solution as we have increased user engagement due to the design interface, easy navigation and test/quiz setup. I love the reporting features. There are many reporting options that you can customize and then save for quick report runs. Creating exams is easy by using a spreadsheet (csv) template file saving you time. Making changes and adding unique features like randomizing the questions, adding certificates for completion and custom course images make Litmos LMS the go to solution for our training department.

#### Cons

Manual grading of short answer questions should be done via an email notification of those specific questions to make it easier to grade more efficiently.

#### Vendor response

We really appreciate the great review of Litmos! That is excellent that you have increased user engagement --- not always an easy task, so cheers to you! - Allison

Replied February 2019

---

### This has been one of the easiest LMS to implement and administer.

- Overall rating: 4/5
- Reviewer: Maria J.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The learning management system which provides educational content for internal staff, business partners, and clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We were looking for something easy to administer. When we implemented Litmos LMS, it was very simple and easy. It's also very intuitive and easy to navigate.

#### Cons

Reporting and some UI functions for administration need improvement. However, on a positive note, I was able to join a website that allows us to report and vote on new issues and enhancements.

#### Vendor response

Hi Maria, Thank you for your feedback. We're thrilled to hear that you're finding Litmos intuitive and easy to use. Have a great rest of your week! Thank you, Jennifer Martin, Litmos by CallidusCloud

Replied September 2017

---

### Litmos is very easy to use!

- Overall rating: 4/5
- Reviewer: Irene H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

We are overall pleased with Litmos. Implementation was a breeze and the cost is rather affordable. It is a good learning management system on both the user and administration side.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Teaching our team how to use the website was pretty self explanatory and required minimal training. We love all of the Litmos training content that is available as courses for employees to complete and add to their achievements. It's also pretty neat having a customizable dashboard and personalized Litmos website.

#### Cons

Litmos has badges and points but no one really seems to use or care about these features. Also, adding an external learning record seems to be more complicated than necessary.

---

### Purchased Litmos 6 months ago and still not working

- Overall rating: 1/5
- Reviewer: Elizabeth N.
- Product usage: Used daily for less than 12 months
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

It's easy to upload videos and the ability to customize the color creates a consistent branding experience between the website and Litmos.

#### Cons

I provided the exact requirements needed for the LMS system (as they were written out and approved by the department of education). One of the requirements is a LMS that requires some courses be taken prior to other courses as well as have groups of courses that can be taken in any order. When building the programs in Litmos, the prerequisite function didn't work and the Assign doesn't have enough functionality and our company had too many classes (there is a maximum number allowed). Six months later, 15+ technical and sales rep calls and the problems still exist. I am manually assigning classes to all students, 4x per day. Instead of doing my job, I am essentially a manually LMS system until I can get a working solution or pay for another LMS system. I've requested 3x to speak to someone else but my only contacts are the technical help desk and my sales rep.

#### Vendor response

Hi Elizabeth, Customer satisfaction is very important to us and we are sorry you haven't had a positive experience thus far. Please email me directly at allison@litmos.com and we would like to look into this further. Best, Allison

Replied July 2018

---

### Its been a great first year. We are very happy we made the decision to go with Litmos.

- Overall rating: 5/5
- Reviewer: Erik A.
- Product usage: Used daily for less than 12 months
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of use with for the general user and the advanced options that are available to account owners to customize things the way you need to use them. Access to many different ways to view and download reports was another big reason we decided on Litmos. They seem very dedicated to listening to their customers and providing updates so they can keep offering the best product they can produce.

#### Cons

I could be picky and list a few features that would benefit the way we use the LMS but they are all little things. Plus, Litmos already has a dedicated site for account owners to post and view new ideas and everyone gets a chance to vote on them. As soon as they get enough votes, they work on implementing it on their next update. If you are reading this doing the researching part. I would suggest to do the trail account on as many as you can to see the difference in features offered and quality of the product. Its the only way you will find out what is out there and what is going to work best for you and your company.

#### Vendor response

Thanks for the note, Erik! This is great feedback for our product team. I will make sure they receive this as well. Cheers!

Replied August 2018

---

### Decent LMS product

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've gone through several LMS platforms and Litmos has been the best one so far, despite its shortcomings on the user interface side.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Very clean interface for our employees and customers to use. Has a lot of features that often come in handy (e.g. Teams, reporting, etc.)

#### Cons

Some of the functions (like Teams) are super clunky! Takes a lot to explain how they work to customers and not super intuitive.

---

### Frustrating from the user perspective, often experience page time outs

- Overall rating: 3/5
- Reviewer: Richard D.
- Verified reviewer: Yes
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I like the fact I can create a learning path and force clients into a course order when training. Having separate learning paths helps track different departments needs. The new Dashboard was a much needed update.

#### Cons

Software is slow and not user friendly for new learners. I wish it was more interactive training, limited on what you can do with the program.

#### Vendor response

Hi Richard, Thanks for the feedback. I'm sorry you have experienced some slowness, which is surprising to hear as there should not be any lags in the system. Please don't hesitate to reach out to us in the future at support@litmos.com. Best, Allison

Replied March 2018

---

### Online training

- Overall rating: 3/5
- Reviewer: Colleen-Joy P.
- Product usage: Used unspecified for unspecified
- Reviewed: January 2012
- Review source details: This review was submitted organically. No incentive was offered

I really like Litmos and want to build more and use fully. With a bit more tweaking you have a winning product, that I'd happily recommend.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 4/5

#### Pros

Cost - you are comfortably priced compared to other systems. Support - your support has always been good, emails replied to within a day. Certificates - pdf auto creation is a big plus. Reports - reports are good. modules that can be used in different courses is great. ability to email and communicate in system is good. dashboard - is good, nicely planned and works well. marking assessments - nice to assign tutors and let them mark online.

#### Cons

Video having to handbrake is frustrating and even after video is slow. Embedding from you tube video is also slow, needs video and audio functionality. FTP ftp upload for video/audio. having to manually upload each video is painful assessment we'd love ability to weight questions. assessment builder is a bit clumsy. Provide a search for questions. a way to use them in more than one assessment. drop and drag to manage. documents to download - i may be wrong but there seems a limit to how many documents can be available. We have big courses. powerpoints many don't come out right. Subscriptions payments monthly - a way 4 people pay monthly as a subscription - we need this urgently. Scheduling - it would be great to be able to time the modules, schedule their release (not just the entire course). E.g. module 1 then a week later module 2. with each release an email is sent to notify the student. that way full distance learning courses can be set up and run automatically.

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### We implemented the Litmos LMS, to connect all of our Customers/Partners across 10 Counties.

- Overall rating: 4/5
- Reviewer: Sharon Z.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is extremely easy to use and requires almost no IT interaction at all. The new Branding feature allows us to improve not only the Learners experience, but improves our ability to organize different teams or groups within each Brand.

#### Cons

The reporting module didn't allow us to report the information we wanted to see initially, but they have made great steps forward in creating a new reporting engine that is making life a little easier.

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### Very Solid LMS

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2016
- Review source details: This review was submitted organically. No incentive was offered

We have been using Litmos for a few years and it has been a very good experience. There are still a couple of features for sorting and moving users between teams and courses I would like to see, but since day one this has been one of the easiest and yet robust LMS.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use and set up for the first time. Lots of good features for courses and adding various media.

#### Cons

Still really clumsy on selecting users in bulk and moving them between teams.

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Litmos Reviews, Pros and Cons - 2026 Software Advice