--- title: "Litmos Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Litmos. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Litmos is a good fit for you!" source_url: "https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [Litmos](https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/) / Litmos Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/) Reviews [Alternatives](https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/alternatives/) # Litmos User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 285 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.1/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 142 reviews (50%) - 4 stars: 96 reviews (34%) - 3 stars: 27 reviews (9%) - 2 stars: 13 reviews (5%) - 1 star: 7 reviews (2%) ### Most mentioned pros - I really liked the suite of analytics available to administrators, and that I could automate reports to specific teams and company stakeholders - Some really great e learning materials and the ease of use and integration makes life easy when setting up a new lms - Overall it has been good, did experience a loss of some content several years back when the AMS servers crashed. ### Most mentioned cons - Some large manipulations of data from the admin side are sometimes difficult to do. - The system felt static and lacked the interactivity needed for a more engaging learning experience. - SSO can be finicky at times, searching for new training could be improved. ## Litmos customer reviews Showing reviews 1-25 of 285 (page 1). ### Litmos made it incredibly easy to train our growing team - Overall rating: 5/5 - Reviewer: Jayanth R. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Litmos made a massive difference for us when it came to sorting out team onboarding and mandatory compliance. Instead of hunting through different folders, our L&D team can just push courses out from one main spot, and everyone can easily see what training they still have left to finish. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Pros of Litmos: + Very Intuitive UI + Works well on all devices: Desktop, Tablet & Mobile as we have different devices for different employees across the organization #### Cons Cons of Litmos: - Reporting can be better - Occasional system lags - Cannot bulk edit courses easily #### Reasons for choosing Litmos Litmos suited most of our business needs --- ### Modern LMS with quality Off-the-shelf courses - Overall rating: 4/5 - Reviewer: Demilade Peter O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Litmos has been reliable for delivering and tracking courses and learning content. We rely on the platform for delivering all our compliance training and new starters onboarding. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Litmos platform is optimized for course delivery, learner progress tracking, reporting and management. With the large library of compliance and other learning courses, it delivers value for money, combining a decent course authoring tool, loads of relevant courses and a modern reporting engine. Customer support has been steady with the tickets submitted getting quick responses. The content authoring tool allows for embedding of different content types, videos, documents, images, etc #### Cons The user search interface can be a bit of a challenge to navigate and has been a pain point for our users. Many times, users face challenges accessing courses via shared links especially from the automated reminders #### Reasons for switching to Litmos To access compliance courses for our trainings --- ### The litmos review. - Overall rating: 5/5 - Reviewer: SHARI H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with the Selfware has been a great one. I’m very familiar with it because I’ve used it for a couple years now and I look forward to using it in the future, especially when it comes to doing trainings and modules for clients when I work from home in my spare time with other independent contractor agencies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software lets me do modules and trainings in a timely manner. The software also allows me to go back and refresh my memory and review the content if needed. I can also see my progress as I go see what’s completed and what’s not yet completed and see my percentage score as I go as well.. #### Cons The only con is that sometimes system maintenance can happen at a bad convenience time when you’re trying to study. I had an experience one time and went to study only to find out that it was undergoing maintenance so there was downtime so I couldn’t do my studies so that is the only con. --- ### Does what it needs to - Overall rating: 4/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It does what I need it to but doesn’t have a lot of bells and whistles and I am not thrilled with the administration of it all. However, considering cost for product it’s not bad. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that I have the ability to create accountability in Litmos. I can limit the number of times users can take quizzes to insure they are taking courses seriously. #### Cons I think that it can be a bit clunky to navigate, and the users I interact with feel the same. I wish there was a way to have more autonomy over the organization and look of things. #### Reasons for switching to Litmos Cost savings, litmos was a less expensive option. --- ### I used it in two different companies within the Aviation sector - Overall rating: 5/5 - Reviewer: Jonathan J. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The user interface is very good on both the administration side and the learner side. It offers sufficient customization options to make it look branded and corporate, without making it overly complicated. With a large number of features and integrations available, you can simply turn on and off the bits that you want. #### Cons Some large manipulations of data from the admin side are sometimes difficult to do. A good example of this is where the course certificates need to be updated in all courses. There is no global way of changing the certificate template without having to go into each and every course. #### Reasons for choosing Litmos Cornerstone is expensive and overly complicated. Moodle is cheap initially but then has high costs to maintain and customise. #### Reasons for switching to Litmos A job change meant new use case scenarios, switching from an HR sector to Aviation. --- ### Honest Review - Overall rating: 3/5 - Reviewer: Lee J. - Verified reviewer: Yes - Industry: Dairy - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The reason I can only score this around the 50% mark is, at the start, the experience with my account manager was fantastic, the LMS was explained really well and was always available for questions.It went downhill from here, where the implementation manager was helpful, as they did help a lot with the HTML Coding and other areas, when they shouldn't have (which was most likely to me being persistent, the "I've bought this LMS, help me set it up!" approach).My general feeling of excitement slowly turned into disappointment as I learned that SAP will help get the basics in place, and from my prospective, It felt like they shouldn't really be doing it and it was a big ask.Forever asked to watch the learning courses again or go to this link and learn how to do it.I just wanted the LMS to be finished, with everything working, a finished product.I did question this towards the end of my support, which was then explained to me that SAP Litmos don't setup the LMS, they provide the LMS, and provide you with the direction on where to learn.I was provided a link on coding & offered details of an external company (which would come at a cost), to help implement and setup the rest of the LMS that I had been asking since the start. LMS runs great, the learner interface is easy to use but the implementation process (not the people), is really bad. My feedback would be, use your time to help customers setup the LMS so we have a finished polished product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The LMS has many features that I'm really happy with and somewhat easy to use, like setting up teams, content creator is great and met all my expectations. Manual bulk uploading new starts and leavers isn't difficult, looking forward to linking this to the HR system.The main feature for me was the number of courses available for everyone, via PC, Tablet or Phone. #### Cons You are buying a shell of an LMS, in its basic form but SAP Litmos don't get it ready for you. The support given heavily rely on you watching the LMS learning courses that either don't always make sense or you find that you need software to make the changes you want.The SAP Litmos approach is, they are here to help provide you with the information on "How to do it", but the work is done by you. The "DoJo learning" is helpful and can sometimes save you from contacting support, but it isn't always clear and results in functions being left in limbo (like Gamification, LMS theme etc) #### Reasons for choosing Litmos Because I had used Litmos courses before and the demonstration showed some great footage of a great LMS, and it came with the content author and compatibility with HR systems.The main reason was it came recommended by a friend who purchased SAP Litmos LMS with CitySprint (who had a very similar experience) --- ### Great Experience - Overall rating: 5/5 - Reviewer: Kenleigh A. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered This was our first LMS and we looked at about 10 options, 3-4 of which had free trials that we used and researched more carefully. I have no major complaints about the process of getting set up, though we're in the final stages of loading all our users into the system (400+), so we aren't completely settled in. Everyone at our company who has seen the platform has loved what we've been able to set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Overall I find Litmos to be easy to use and relatively intuitive. When I've had questions I've been able to find the answer in the online help forums nearly every time (in the instances I've had to reach out help has been rather quick and efficient). The content authoring works well for the most part, and the content library covers nearly all of our general needs, which is great. Any Litmos representatives we've worked with have been great. The Dojo is helpful for teaching yourself the platform, and the seemingly endless list of features has been great so far, though I plan to utilize them even more as we grow with our LMS (Assign, Branding, etc.). #### Cons There are some quirks, as with anything. If you copy a module and delete the original then you're unable to edit the copy (even though it's completely separate, per their descriptions online). Litmos has verified this quirk. I find the fonts/sizing to be somewhat restrictive within the content authoring tool, and in the same vein the assessments within the authoring can be difficult to manipulate at times, depending upon what elements you add on what page. #### Reasons for choosing Litmos Overall we felt Litmos was a happy medium between Auzmor and Docebo. Auzmor was lightweight and modern, but almost seemed to lack some features. Docebo on the other hand seemed quite intricate and complicated. Both companies were great to work with, ultimately Litmos was just the best fit for our company. --- ### Overall Good LMS - Overall rating: 4/5 - Reviewer: Todd A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been good, did experience a loss of some content several years back when the AMS servers crashed. Litmos was able to retrieve about 80% of the content. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One centralized location for content makes it easy for learners to find specific topics, and it is easy for admin to create. #### Cons Setup is a bit time consuming to start with. Many areas in the backend to get up and running before the system is usable, this is be expected though. --- ### Good system and easy to use - Overall rating: 4/5 - Reviewer: Carl H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Really good system that allows you to monitor learning directly and easily tracking completion rates etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Some really great e learning materials and the ease of use and integration makes life easy when setting up a new lms #### Cons Long winded and sometime 'fiddly' ways to do things. Not quite as straight forward on the UI as some other learning platforms --- ### Great Product for easy of use and assignments - Overall rating: 5/5 - Reviewer: Joshua O. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered General I found litmos to be very user friendly both from an administrative perspective and from a user perspective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I liked how it was able to track learning completion and how it was easy to find and assign courses to users. #### Cons When working for a company that has over 5000 learners that need to receive required monthly assignments, it was frustrating that litmos did not allow for schedule trainings. Everything has to be manually signed on the day of. --- ### Litmos Review - Overall rating: 5/5 - Reviewer: Sandra K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I love using Litmos for my team. It's very easy to create and upload courses into Litmos. I love the assessment feature and the different types of questions you can complete. As well, being able to pull up reports to view how learners did with the course versus assessments is extremely beneficial. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Litmos is very straightforward to learn. Whether it's under Admin or Learner mode, I was able to pick up the tools quickly. #### Cons Recently, there's been a change with the Litmos my job uses. It feels like a complete 180 change and for the moment, I do not love it but I will try my best to learn and adapt. --- ### Integration Rich, Easy to Use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that. They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features. Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities. We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability! Best advice is to plan our your organizational needs as a flow chart so you get it right the first time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more. Easy to learn, easy to course build. Several options for organizing by Team or Learning Path. time. #### Cons Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors. True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement. --- ### Below average LMS - Overall rating: 2/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Overall I would rate Litmos 2 stars, and in my experience using and evaluating other leading LMS systems, would rate it as below average, primarily due to the bug and support issues. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Compliance: Can distribute material to all staff and track who has and who has not completed. Features: Litmos has most "must-have" features of an LMS e.g. assessments, reports, hosting interactive units, files and pages, mobile friendly. Learner interface: The learner interface is generally neat and tidy. Displays interactive content reasonably well (when no bugs are present, see cons) #### Cons Bugs: Litmos doesn’t seem to be a fully stable LMS from a technical perspective, which sometimes causes page links to be broken, buttons not working or disappearing, accessibility issues (such as can’t add alt text for images in assessments, inaccessible labels of buttons), and course functionality issues (interactions built with authoring tools don't always work so images randomly don’t show and pages randomly don’t load). Litmos doesn’t appear to be committed to quality assurance or product development. Support: Invariably, there are very lengthy delays in support responses (weeks or months) and fixes are either non-existent or heavily delayed (months or more), even when it is an impactful bug clearly caused by Litmos. Combined with the bugs listed above, this creates frustration for admins. Modular functionality: Course creation options are limited, for example, there’s no way to organise content by sub-modules and no way to drip feed content to learners to create a spaced learning campaign. Admin user experience: Litmos can be clunky and counter intuitive to use as account admin, completing some tasks is more complex than it should be. Theming: no ability on admin side to adjust theme of LMS (colours, fonts and layouts). Reports: Ability to configure and create granular reports is average to poor. Compliance training: Most compliance courses included with Litmos feature below average learning design (learning is passive and generic). --- ### Litmos - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Litmos has a very clean user interface, and loading course materials and SCORM packages are simple. #### Cons No central content repository, limited access to style sheets for custom design elements. It's an expensive platform, to begin with but feel nickeled and dimed with many recent features coming with individual price tags, and it feels like recent updates are showing Litmos a bit out of touch with advancing needs of LMS users, especially users who train external clients and students. #### Vendor response Thank you for the review and we are delighted that you enjoy our clean interface and the simplicity of the platform. Please note that you can speak with your Account Manager if you ever need additional assistance or tips and tracks. Litmos is known for not being as expensive as many other LMS's, but has many more capabilities, and all of our industry and customer awards add to this notoriety. Cheers, Allison Replied February 2019 --- ### We are moving away from Litmos after having used it for 3 years. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Maritime - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Fast deployment of eLearning business - but is now looking for another platform. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Have used it for offering paid customer product training on our products. Has 1000+ users in the system right now. Pricing is reasonable. #### Cons Too much manual work steps due to lack of integration / APIs for automation. No support for a "subscription" model with renewable access to a number of courses (ie. recurring revenue model). Poor responsiveness towards extension requests. #### Vendor response Hi there, That is unfortunate that you will be switching learning platforms after using Litmos for 3 years. I would encourage you to set up some time to review our system with your dedicated Account Manager and see what we can do to help you reconsider this switch. As always, our award-winning support team is here to assist at any time as well. Cheers, Allison Replied June 2018 --- ### Ahead of the curve in features, reporting and flexibility - Overall rating: 5/5 - Reviewer: Kelly B. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We did a full 4 month research and vetting process to determine the best LMS for our needs, after more than legitimate 20 candidates of the hundreds to chose from we narrow the search to five and of them only one had the tools, feature and most importantly a vision for what the future looked like. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy build out and flexibility to use modules in multiple courses. Learning paths for course combinations make compliance training easy. However the two things that stand out a Pro 1) Customer Service/Support is over the top. Every time we have had a question or something wasn't as we thought it should customer and support is amazingly fast in response time and thorough in making sure we were back on track. 2) The reporting—you can build just about any report you can think of and trust me we have pushing the envelope. #### Cons Hard to come up with a con that is exclusive to Litmos that other do better or offer. My biggest issue is with the pricing model of the industry as a whole, but it's still not a con since Litmos has more flexibility in their model to (kind of) meet our needs. I'm nit picking now but I wish we could turn off (hide) some of the fields in the registration page rather than just make them optional. As a company we already have the person information and data for the registrant so the page is unnecessarily messy. (I told you I was nit picking. ) --- ### Cost Effective But Lacking - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience was not positive at either org. The same issue with support took place at both, along with being demo'd and sold an experience and feature set that would cost more after implementation. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros The number one reason this was the chosen software at two different orgs I worked with was the price point. It is one of the least expensive options out there. #### Cons Features were lacking compared to other similarly priced options. Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response. Integration with other systems was clunky, and minimal assistance/support for API was available. Admin side of the LMS was not overly intuitive and was a bit cluttered. Lots of co-dependancies across features, which results in the need to pay for additional non-standard features despite them being presented as standard throughout demos. --- ### It just keeps getting better! - Overall rating: 4/5 - Reviewer: Jill M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to get our eLearning content to our users very quickly. And, since I am in charge of communication, I also like the News feature and the ability to email everyone at once! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the fact that it is fairly intuitive. For the most part, you could figure it out on your own. It is working well for us right now. We are having issues with Flash player and popup blockers, but I think this is more a "by product" of our authoring tool than of the LMS. Other than that, we are mostly smooth sailing. #### Cons The reporting definitely needs to become more robust. We would like to see reports that provide time - time spent per module, total time spent learning this or that course, etc. We have requests from managers on that and it is very difficult - if not impossible - to provide. #### Vendor response Hi Jill, Thanks for the feedback! I am glad to hear you have had a smooth-sailing experience using Litmos. Our reporting will continue to improve in future product updates and enhancements. Please reach out to the team if you ever need some additional guidance. Cheers! Allison Replied March 2018 --- ### Litmos LMS has changed the lives of our Corporate Education Team! - Overall rating: 5/5 - Reviewer: Jill M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered We are still fairly new users, having purchased the Litmos LMS at the beginning of 2016. It has been everything we hoped and more. We started with our internal site but are about to activate our customer site and are really looking forward to customer feedback on this. For the first time ever, our customers will have access to state of the art eLearning content right at their fingertips. We are excited about this development and have worked very hard to structure everything just right so that it all runs smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its ease of use. It is mostly intuitive. #### Cons This isn't a big deal, but it is still a work in progress. --- ### Decent - Overall rating: 3/5 - Reviewer: Nikkol G. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros We when first started our small business this was a good alternative for us. There were very few light users LMS plans available. #### Cons The price. Their prices kept going higher and higher and we had no alternative other than discontinuing our subscription. Not great customer support. We had to follow up more than once before our account was closed. #### Vendor response Hi Nikkol, We appreciate your feedback regarding pricing. The more we add new features, functionalities, product releases and members to our ever-growing team, it is a natural occurrence for pricing to occasionally increase. With that said, our award-winning LMS is known for being more cost-effective than many of the other 1,200 vendors in the space. Best of luck and hopefully you will consider Litmos again the future. Allison Replied August 2018 --- ### Great customer experience! - Overall rating: 5/5 - Reviewer: Erick R. - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered We are able to deliver training to almost 10,000 learners in 130 countries. Over 90 % say the training helps them increase sales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Litmos is very easy to use for both learners and administrators. We doubled our course completion rate right after we switched to Litmos. We believe this is because learners were able to find training easily. Litmos is very responsive to our concerns and product suggestions. They follow up quickly. We've seen our suggestions in new product updates. #### Cons We would like to be able to extract global data from our surveys. We use the same questions at the end of each course and it would be nice to draw some correlation between courses. #### Vendor response Hi Erick, We appreciate your feedback. We're thrilled that you have doubled your course completion rate since switching to Litmos. Have a great day! Thank you, Jennifer Martin, Litmos by CallidusCloud Replied September 2017 --- ### A cloud centric LMS with truly world class features - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a satisfying experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its scalability - can be used in a variety of situationsCloud based hence no requirement of app installation. Simple and easy to use User interface - which lends its higher acceptancefeature of hyperlinks to other website is a great feature and helps in reaping benefit of collaboration also in a way #### Cons Reporting feature needs bot more of refinementAdd on's can be priced bit more moderately --- ### A nice product and company until it was taken over by pirates - Overall rating: 1/5 - Reviewer: Dorothy E. "Dolly" H. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Very disappointing. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I liked using the product but SAP's deceptive billing practices overshadow any benefit. #### Cons Any product is only as good as the company that stands behind it. When we first launched Litmos in 2016 it was under the stewardship of CallidusCloud. A year ago we decided we could meet our training needs through other methods. When SAP presented our invoice on 10/23/2019 I wrote them declining to renew. In April of 2020 I received another invoice to which I responded that we had cancelled our service and forwarded the original communication. More invoices and many communications followed. Finally, my SAP rep informed me that she wrote me an introduction email in August 2019 which contained a footnote that henceforth cancellations would require 90 days notice and since I cancelled on 10/23, I had only provided 30 days. For a company to change its cancellation policy without making sure subscribers receive that information through a call or a follow up email is more than unprofessional. It's deceptive. The battle over the invoice continues. --- ### Drmjamal Litmos LMS Review - Overall rating: 4/5 - Reviewer: Margaret J. - Product usage: Used unspecified for unspecified - Reviewed: January 2012 - Review source details: This review was submitted organically. No incentive was offered Even with the challenges, this package is considerably easier to use and effective with keeping my participants engaged. I do not have to provide a lot of instruction for usage. I would gladly recommend this to anyone who wants to host online instruction. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files. I like being able to easily view my video before actually making my courses available. The User interface for students is attractive and easy to navigate. I like the turnkey certificate availability as well. The price is reasonable and great for people like me who prefer to experiment with different options before a real launch. The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package. #### Cons The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this. I do not see the link that is needed to post the courses on my website. I would like to have courses available in the library to show availability and still charge a separate fee. It is not clear how to charge subscription fees as opposed to single one time charges. I had some other challenges about the listing that I can't remember right now. #### Vendor response Thanks for the great review! A few people have mentioned the same issues with the notes section so we will be fixing this to allow editing. Replied January 2012 --- ### Litmos As Platform for Custom Learning Site - Overall rating: 4/5 - Reviewer: Kirstin G. - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Litmos as the base for our custom learning site to train our end users on our computer software and the different modules in the program. We have started with the Litmos standard and through coding and customization created our own learning platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to customize the look enough to make the software feel like your own. You can setup your own structure and design. There are cool integration for "games" systems built in. #### Cons The customer support can sometimes take a little while to resolve issues. Sometimes wonky stuff happens that you cannot explain. The structure can be a little rigid in certain areas such as permissions. ## More reviews [Next reviews](https://www.softwareadvice.com/lms/calliduscloud-litmos-profile/reviews/?page=2) --- Litmos Reviews, Pros and Cons - 2026 Software Advice