SAP Litmos vs GoToWebinar

SAP Litmos has 264 reviews and a rating of 4.21 / 5 stars vs GoToWebinar which has 1437 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.21 / 5 (264)
4.48 / 5 (1437)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 23, 2021
November 29, 2021
Pros/Cons
  • Pros

  • I've never had any problems using the software.
  • Limos is an adequate LMS which can track SCORM and xAPI compliant content.
  • Cons

  • Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response.
  • Their own rep telling us to do this. No email to their accounts department gets replied to ever.
  • Pros

  • Creating an event is simple and integration with our email management system was seamless.
  • That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.
  • Cons

  • Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
  • It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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