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Cognology vs Paylocity
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.2 / 5
Value for Money
4.9 / 5
4.2 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.2 / 5
4.2 / 5
Last Review Written
June 24, 2024
March 13, 2025
Pros/Cons
Pros
- Very good from investigating our options to implementation all interaction with the team is positive.
- It's extremely user friendly and easy to navigate; integrates with our other systems and offers interactive opportunities for teams to communicate with each other and their manager.
- All new starters are highly impressed with the professionalism of the system. Customer service from Cognology is very responsive.
Cons
- Exceptional, I am just regretful that I did not start using this software earlier.
- Sign off process is a little confusing. Folder management is also a bit clunky.
- We had some initial problems when setting up the system, however these were taken into account and often addressed in the next upgrade.
Pros
- I love many features about Paylocity. The ease of use is outstanding and the dedicated customer support is fantastic.
- The fact that our staff can clock in and out remotely from their cell phones is great. Not having to print paystubs each time because they are available online is very nice.
- Software is very straight forward and easy to use. Customer Service is fantastic and one huge benefit why we stay.
Cons
- Implementation was a disgrace. Our first implementation consultant disappeared and no one knew where she went.
- Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.
- Customer service is horrendous. We were told we would have an "Account Manager" That indicated to me that I'd have one person who answer my emails or phone calls.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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68 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
