5
4
3
2
1
Ease-of-use
4.7
Customer Support
4.9
Value for money
5
Functionality
4.3
"They are eager to partner and listen well to feedback. They are honest when there are limitations and helpful with creating workarounds."
"The Cognota support customer experience teams are extremely approachable, friendly and supportive. The user interface is clean and easy to use."
"The team at Synapse is top-notch. Really engaged, responsive, knowledgable, and focused on continuous improvement."
"Forced to pic, having only some field that can be searched and having to select Boolean operators each time when running searches is just click heavy at times."
"Prior to Synapse, maintaining an up-to-date training repository was difficult given the number of regional offices located across the country."
"They take customer feedback very seriously and make changes to the software if it makes sense."
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