All Compliance & CE Reviews

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SABA

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

This website is a great source of learning, very easy to use, and the customer service are great!

PROS

It's has so many information for each course that covers the most important materials and notes for every students. This software allowed me to learn so many things and aspects in the clinical lab that make lab professionals really professionals. It contains illustrations that help with understanding and memorization for the materials that I've never had before. I strongly recommend it! As per the exam simulator, it's very helpful and covering the materials for the exam needed with feedback, which is I liked the most and let you learn much with more and more questions.

CONS

Actually, I really like it. Just few errors you may see like spelling errors, but can be fixed. In my opinion, the only thing that I don't like is the exam for each course, 10 -15 questions only are not enough for students to practice their knowledge. It should be 100 questions or at least 50 questions for each course exam, so the student can feel that he/she has achieved something and took the certificate of completion with effort.

Pam

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Functionality and utility!!

Tracking of user competency, continuing education opportunities, course customization, assignment tracking

PROS

I love the functionality and ease of use for the administrative role. We utilize the program for tracking competency checklists for individual users and as a tool for continuing education. Customization of MediaLab courses is valuable for non-US users (different requirements, etc.).

CONS

There is so much I probably don't know all the things I could be doing! When we implemented originally every user had to be manually entered, but I think they have since changed that to a mass staff entry option using a spreadsheet.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2018

Great for documenting completed training for our roster of reps.

PROS

Very easy to go in and assign courses to one or multiple employees, view user transcripts, and run reports.

CONS

The system is limited in what content can be uploaded, would like to see functionality to handle SCORM files.

Rebecca

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Cost effective and easy to use.

Makes training and document control a lot easier.

PROS

Helps you get ready for inspections and stay compliant. Makes safety and HIPAA training easier. You can print reports and show inspectors training that has been completed by employees. Takes care of document control, for all your procedure manuals, eliminates writing and filling out forms. It's web based, and you have access to manuals and procedures even from your phone.

CONS

Uploading documents can be confusing in the beginning, need training first. People complain that they get a lot of emails reminding them to complete tasks in MediaLab.

Rory

Education Management, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2017

Love the hematology cases and the practice exams. Content is very relevant to what I am teaching

Was able to complete my CE requirements for the past few years. Also, a great resource for me as an instructor in a CLS program and an additional format to direct students who are underperforming in my classes.

PROS

Hematology Cases (WBC and RBC simulator) and the exam simulator are excellent. I appreciate this site as a way for me to keep up with my continuing education requirements. Also, I appreciate that the company tries to continually adding new and relevant courses. The addition of the advanced WBC cases was an awesome addition.

CONS

The CE courses could use an update to the way the courses are delivered. The fact that they appear to be HTML based (read a slide and manually advance) is rather outdated and not the most engaging format. What would be great is to incorporate videos through out or possibly an audio option, so that the user could hear along side the text and see something. This strengthens cognition.

Melissa

Biotechnology, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Good place for all your CE needs

All of my compliance needs in one place. It is tracked in the FL clinical personnel system. Easy to add additional resources specific to my laboratory.

PROS

It is easy to use and very organized. The test questions within and at the end of the module challenge personnel to really think about the concepts presented and how they can be used at the place of business. It is easy to understand even if you are not a licensed clinical laboratory personnel. It links with state licensing agencies for tracking. They are constantly adding new modules or updating current modules to reflect changes in regulations. I also like the ability to add documents, quizzes, or other laboratory information under resources to link with courses provided.

CONS

Sometimes there are typos in the course or formatting issues. They don't effect the content but you question the proofreading before publishing.

Joel

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2017

Medialab has been an awesome tool in making sure that our staff maintains competency.

It helps automate my competency requirements.

PROS

My favorite thing about Medialab Compass is that you can designate which CLIA elements of performance a particular activity satisfies. I also like that it is self-service. My users can log on and manage their to-do list and make sure they have everything ready for their annual competency. As administrator, being able to run a report to see who has upcoming due dates at a glance is very valuable.

CONS

I wish there could be a slightly different price structure. I would like to do glucometer competencies, but right now, it is hard to justify the price for that many users that will only be doing one competency per year.

Yiu

Biotechnology

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

A must-have resource for Medical Lab Exam

I got a pass in my Medical Lab Exam in HK and got the MLT licence.

PROS

Clear illustration of med lab concept, not wasting my time filtering useful content out of content irrelevant. The content also can be downloaded as PDF so I can store in ipad and jot note. Another good thing is there is interaction in each course, the system would ask question about the material you just studied, which helps a lot to concentrate.

CONS

The app version always require me to enter password again and again. It is very annoying. It would be great if the app can save my password. It becomes worse when it requires me to enter two password for a single login. It takes me a lot of time because I always login logout the app while I am studying on train. Also there is not a search function for finding all relevant material for a single topic.

MOHAMMAD

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

excellent

PROS

for me this software is very useful ,as per our user's & including me we are not face any problems of this software so easy & our exp is excellent cause i am using this software more than 10 years,easy to use any one .

CONS

i would like to thanks your software team because they did wonderful job for your IT team ,i am using this software more than 10 years and never face any problems of your software,especially after finish the course & get the exam & get the certificate & your valuable survey.

User Profile

Stephanie

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed June 2018

Many of the functionalities I would use in an LMS I am unable to perform.

PROS

MediaLab's library of compliance content that is readily available for our employees is a pro. It is a repository for our internal content as well.

CONS

The reports are not robust, importing new users is not seamless (users register themselves or an admin registers on their behalf, no SSO, not integrated with the HRIS.

Anna

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Excellent training and customer service. User interface could be a bit more modern and navigable.

PROS

Document control module makes maintaining document control compliance a breeze. Over all content is a 9 out of 10.

CONS

Navigation between modules is and home screen are a bit outdated. A home dash board interface vs. drop downs and less wordy links would be great improvements. Organization of content is 6 of 10.

Sean

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Amazing. Couldn't imagine a better platform for compliance training.

PROS

Ease of use with multiple users. It's a powerful platform to ensure compliance across my entire staff.

CONS

Wish the HR courses were not separate purchases. It was frustrating to see a new offering marketed separate despite heavy course overlap with our existing software.

Douglass

Hospital & Health Care, 10,000+ employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2017

It was overall a very good experience. The courses were easy to navigate and informative.

Continuing education requirements to maintain licensure.

PROS

I liked the simplicity of the interface and how organized the site was. It makes navigation easy. I like the way the courses are presented too. Slides are concise with each dedicated to a single topic. Providing definitions at the beginning of each course was a nice touch as well. And the courses were not overly long. Being concise and easy to navigate is a pro that I don't think I can overstate! It really makes the experience pleasant. The slides were very informative. some were more or less a review for me while others introduced me to things I wasn't familiar with. I have a greater understanding of flow cytometry because I could grasp the material presented in the course.

CONS

No cons but I would like to say that it would be nice to see more material that presents new ways to test for disease. The "Emerging Cardiovascular Risk Markers" course was very interesting.

Leslie

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Helpful with staying in Compliance

Love MediaLab and the staff! Tim Westover and Michael Davis will always take great care of you!

PROS

I love the Reports, you can generate any type of report. Whether it's per user or course, it opens a variety of options to fit your company preference.

Yvonne

Hospital & Health Care, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

I've been informed and kept up to date in my areas of interest. Have been exposed to new areas also

I use this for all my CE requirements. It is a great savings in time and money and it is most convenient to use. I'm always assured that my CE hours will always be approved because the subjects are relevant and the certification is not just for attendance of a Seminar but has test results also.

PROS

All the learning objectives are usually met. The convenience of doing the required CE credits anywhere is most useful. Being provided with practice questions throughout the course helps to boost retention of the material.

CONS

I have not yet met an area that has elicited a negative response. There are a few times that the credit hours given could be more.

Tiffany

Biotechnology, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE