All Compliance & CE Reviews
1-25 of 290 Reviews
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Lisa
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Such an easy system to keep up with regulatory requirements...wish it was around long time ago!
Made everyday tasks require mush less time, so that I could focus on matters that need more attention.
PROSNot only does this software help our lab stay in compliance, it makes it so easy. New users are able to figure out how to navigate it with very little instruction, which makes them more eager to go back to it again and again. As an administrator, I can pull important information quickly to help me stay on top of matters before they fall through the cracks! Our management team likes the e-mail reminders, which frees us from micro-managing our employees. Staff from all levels appreciate its usefulness!
CONSOur technologists like the ability to acquire their CE credits with this software, but it would be even better if I could allow them to have access to it outside of our business. I subscribe to multiple modules but would like to make only the CE portion available outside of the facility, while other modules remain white-listed. Currently I must restrict it, because either all of the modules are accessible, or all are not.
SABA
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
This website is a great source of learning, very easy to use, and the customer service are great!
It's has so many information for each course that covers the most important materials and notes for every students. This software allowed me to learn so many things and aspects in the clinical lab that make lab professionals really professionals. It contains illustrations that help with understanding and memorization for the materials that I've never had before. I strongly recommend it! As per the exam simulator, it's very helpful and covering the materials for the exam needed with feedback, which is I liked the most and let you learn much with more and more questions.
CONSActually, I really like it. Just few errors you may see like spelling errors, but can be fixed. In my opinion, the only thing that I don't like is the exam for each course, 10 -15 questions only are not enough for students to practice their knowledge. It should be 100 questions or at least 50 questions for each course exam, so the student can feel that he/she has achieved something and took the certificate of completion with effort.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2018
Great for documenting completed training for our roster of reps.
Very easy to go in and assign courses to one or multiple employees, view user transcripts, and run reports.
CONSThe system is limited in what content can be uploaded, would like to see functionality to handle SCORM files.
Pam
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Functionality and utility!!
Tracking of user competency, continuing education opportunities, course customization, assignment tracking
PROSI love the functionality and ease of use for the administrative role. We utilize the program for tracking competency checklists for individual users and as a tool for continuing education. Customization of MediaLab courses is valuable for non-US users (different requirements, etc.).
CONSThere is so much I probably don't know all the things I could be doing! When we implemented originally every user had to be manually entered, but I think they have since changed that to a mass staff entry option using a spreadsheet.
Rebecca
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Cost effective and easy to use.
Makes training and document control a lot easier.
PROSHelps you get ready for inspections and stay compliant. Makes safety and HIPAA training easier. You can print reports and show inspectors training that has been completed by employees. Takes care of document control, for all your procedure manuals, eliminates writing and filling out forms. It's web based, and you have access to manuals and procedures even from your phone.
CONSUploading documents can be confusing in the beginning, need training first. People complain that they get a lot of emails reminding them to complete tasks in MediaLab.
Rory
Education Management, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2017
Love the hematology cases and the practice exams. Content is very relevant to what I am teaching
Was able to complete my CE requirements for the past few years. Also, a great resource for me as an instructor in a CLS program and an additional format to direct students who are underperforming in my classes.
PROSHematology Cases (WBC and RBC simulator) and the exam simulator are excellent. I appreciate this site as a way for me to keep up with my continuing education requirements. Also, I appreciate that the company tries to continually adding new and relevant courses. The addition of the advanced WBC cases was an awesome addition.
CONSThe CE courses could use an update to the way the courses are delivered. The fact that they appear to be HTML based (read a slide and manually advance) is rather outdated and not the most engaging format. What would be great is to incorporate videos through out or possibly an audio option, so that the user could hear along side the text and see something. This strengthens cognition.
Melissa
Biotechnology, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Good place for all your CE needs
All of my compliance needs in one place. It is tracked in the FL clinical personnel system. Easy to add additional resources specific to my laboratory.
PROSIt is easy to use and very organized. The test questions within and at the end of the module challenge personnel to really think about the concepts presented and how they can be used at the place of business. It is easy to understand even if you are not a licensed clinical laboratory personnel. It links with state licensing agencies for tracking. They are constantly adding new modules or updating current modules to reflect changes in regulations. I also like the ability to add documents, quizzes, or other laboratory information under resources to link with courses provided.
CONSSometimes there are typos in the course or formatting issues. They don't effect the content but you question the proofreading before publishing.
Joel
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2017
Medialab has been an awesome tool in making sure that our staff maintains competency.
It helps automate my competency requirements.
PROSMy favorite thing about Medialab Compass is that you can designate which CLIA elements of performance a particular activity satisfies. I also like that it is self-service. My users can log on and manage their to-do list and make sure they have everything ready for their annual competency. As administrator, being able to run a report to see who has upcoming due dates at a glance is very valuable.
CONSI wish there could be a slightly different price structure. I would like to do glucometer competencies, but right now, it is hard to justify the price for that many users that will only be doing one competency per year.
Yiu
Biotechnology
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
A must-have resource for Medical Lab Exam
I got a pass in my Medical Lab Exam in HK and got the MLT licence.
PROSClear illustration of med lab concept, not wasting my time filtering useful content out of content irrelevant. The content also can be downloaded as PDF so I can store in ipad and jot note. Another good thing is there is interaction in each course, the system would ask question about the material you just studied, which helps a lot to concentrate.
CONSThe app version always require me to enter password again and again. It is very annoying. It would be great if the app can save my password. It becomes worse when it requires me to enter two password for a single login. It takes me a lot of time because I always login logout the app while I am studying on train. Also there is not a search function for finding all relevant material for a single topic.
Stephanie
Verified reviewer
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed June 2018
Many of the functionalities I would use in an LMS I am unable to perform.
MediaLab's library of compliance content that is readily available for our employees is a pro. It is a repository for our internal content as well.
CONSThe reports are not robust, importing new users is not seamless (users register themselves or an admin registers on their behalf, no SSO, not integrated with the HRIS.
Tracey
Hospital & Health Care, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Compliance & CE is instrumental for completing the OSHA required training in our organization
I like the ease of use and reporting. It is easy to assign training to all users within the organization and follow to completion for each user. I also like how you can see how long people actually spend time reviewing the training, to let you know if they really read it or not.
CONSI think the open enrollment is limited and not all training can be found in Compliance & CE. More of the CEU related training for our employees are found in the Histology & CE. Unfortunately the way MediaLab has the course set up it requires us to purchase licensing in two modules which is very costly. It would be nice if everything could be found in one place. Also it doesn't appear that the courses available are updated very often. Our employees grow tired and callous to taking the same OSHA courses each year. While these courses tend to be standard, it would be nice if they get changed up a bit. Overall I would just suggest combining all the courses into one module and providing a better variety to help suit all types of laboratories.
Gail
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2017
I had no problems with medialab since we started using it 7 years ago.
I like how easy it is for all skill levels to get on and take courses. I think the transcript is very useful for yearly competency reports.
CONSI am not a fan of the fact that we cannot get rid of the number in front of our usernames. I wish once you have signed up, you can delete them.
Linda
Biotechnology, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Very positive. It's comprehensive, easy to use and convenient.
This software is comprehensive, up to date and convenient. As the compliance officer for my lab, it is very helpful to have the OSHA compliance courses in one place.
PROSI like the broad list of course selections, especially that you have OSHA compliance courses! I also appreciate the simplicity of keeping all the records in one place and as an administrator for my lab, the ease of adding users, assigning courses and printing CE records.
CONSI still need more safety related courses that I would love to see at Media Lab, so that I do not have to look elsewhere: Dry Ice Shipping Training, Fume Hoods and Biological Safety Cabinet Training, Hazardous Waste Manifest Training,
Terri
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Media Lab
Media Lab has been wonderful.
PROSMedia lab makes document control easy. Satisfies regulatory requirements if maintained appropriately.
CONSInitial upload of all SOPs. The time it took for us to upload all of our policies was a big investment.
Hiroko
Hospital & Health Care, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I passed my BOC using this MediaLab, and I still use this for my credit maintenance.
I got my certification through BOC practice exams. I can still use this software to earn my credits for the maintenance. I live in Japan, but I can still study anytime.
PROSI can study anywhere , anytime. The credits automatically transfer to ASCLS and it's easy to keep track.
CONSI don't have any problem with the software. It's easy to practice what I want to learn. But I have a request. There are some pictures for blood cell morphology that can magnify the images, but some of them are not. I wish that all of the images for the blood cell morphology (especially for immature white blood cells) can be enlarged if possible, so I can look the details.
Tiffany
Biotechnology, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Extremely intuitive and user friendly.
This software is easy to navigate through and manage tasks for my organization. We find it intuitive and user friendly. Even new hires are able to use this product with little help.
CONSFor some of the HR related courses, they do not automatically renew every year and sometimes the required courses change without our permission.
Sarah
Hospital & Health Care, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great Lab Review!
I love this program! I'm able to keep up with CE for my MT certification as well as my employer offers it's own CE courses that are easily kept track of. Test simulator can be purchased which is a great tool for those taking tests to be certified. Well worth the cost!
PROSI love that there are endless amount of CE courses are available as reading and tests.
CONSNot being able to have a default of showing certain dates and being able to change and save it to show every time your on the home page instead of always showing all courses from the lifetime of the account.
DANIEL
Hospital & Health Care, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
We use MediaLab as part of our competency assessment plan for staff
This is a very affordable way to offer CEU's to staff for competency maintenance with ASCP and for our own competency assessment program.
PROSAs an administrator, I like being able to track employee progress, send new assignments, and have all of the documentation in one place. The administrative features are very intuitive and easy to use.
CONSMaking custom modules can be a little tough to master at first, but I am glad it is a part of the program. It adds a great amount of flexibility to our educational offerings.
Jake
Hospital & Health Care, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2017
I've used MediaLab for both CE and compliance, and have found it to be a great choice for both.
I think that what I like most about the software is that it is flexible, accessible, and incorporates a good amount of choice in content.
CONSI think the software could benefit from improvements in 2 areas. The first, and most important, is that there is no functionality for reporting incorrect answer choices in either the CE or the compliance modules. This is not a trivial issue, and creates immense frustration for users as well as extra work for the section heads who manage the compliance testing. The second area is less important from a technical standpoint, but worth pursuing nonetheless, which is that there is room for improvements to the web forms design that constitutes the user interface with the system. A more polished look, and smoother and more intuitive navigation would be more consistent with contemporary style.
Nicolas
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2017
LabCE has been instrumental in helping me study for the ASCP MLS BOC.
The software is somewhat expensive, though I think it's worth it.
PROSI love how many questions there are across all MLS disciplines that expose you to a variety of challenging questions. It also is a great hub for organizing CE's.
Sarah
Hospital & Health Care, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2017
overall positive experience with website and ease of use
It's primarily used to satisfy continuing ed. licensing requirements
PROSi like that one can monitor and manage usage of employees. The software is easy to use while tracking work progress.
CONSI'd like to see more content related to molecular diagnostics and Next Generation Sequencing and possibly introduction to bioinformatics since this is up and coming forefront of personalized medicine. Also, the price has jumped dramatically over the last 2 years.
Irene
Hospital & Health Care, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Great for staff
The staff as access to PACE accredited CEs that continually get refreshed. It is also easy to use to create competency exams. There are a variety of products that help manage compliance and education.
CONSThe test function on the Course Builder is not the most user friendly. Point values and test style is not easy to manage. Granting individual admin access to courses/ groups is a pain.
Tamal-E
Medical Practice, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
It was easy to use, understand and read. Very helpful
Helpful, questions make you think, a variety of questions styles, easy navigation, loved that you could choice to focus of just certain topics at a time
CONSI cannot really think about many cons. The only problem that I may have had with it is the difficulty levels. I wish it would go to other harder levels even if you couldn't pass certain levels
Barbara
Hospital & Health Care, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I highly recommend the CE webinars for board exam preparation and now for credits for licensure.`
I am able to maintain my clinical laboratory license in the state of California. I am required to submit pace credits every 2 years to renew license.
PROSI appreciate the diverse selection of webinars to chose from, it is worth the membership to have so many selections to chose from.
CONSIf anything I think the price is a little high, maybe it would be a good idea to have membership to last for four years that way it covers two license renewals.
Carolyn
Hospital & Health Care, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Very simple to use - great value!
Low cost contining education, ability to comply with regulatory training mandates.
PROSAbility to add and assign custom learning modules providing content that is meaningful for our site. Also aids in compliance with regulatory bodies.
CONSSome content is more pertinent to US than Canada. That being said, I am able to add custom modules that are more pertinent