It's just a great product! Upgrades are standard; they are never satisfied with what they have. They are always improving based on feedback. This year's product will be even better the next year.

The customer service is hands-down the best in the business. Connect can be accessed on any device anywhere. It's so versatile.

I can't think of anything I don't like.

This is a great solution for those who want a language lab with out the physical space. We went from a physical lab to a virtual one. I would say one of the best things about being a user is that Sanako is very responsive when you have a problem and does listen to feedback. As a consumer, it's nice to know that they are listening and constantly improving. If it's an idea they're working on, they've always let me know or at the very least let me know it's been added to the list of requests. In a nutshell, it's a great virtual language lab with support to match.

There are so many features. The two I use the most are the ability to have students record themselves doing a language task or the ability to record a conversation between two or more students. Those two functions have a lot of little co-current features that make the activities better for me as the person planning them. On feature I really like is the ability to put a maximum length on a recording. I have students do short, practice presentations in my Japanese class. Being able to set, and inform my students that they have a limited amount of time helps with encouraging practice and fluency. It also prevents what should be a short recording from going on too long.Not only can you set a maximum length, you can also allow students unlimited recordings or limit them to only a couple of tries. Additionally, you can download the files and then use them as exemplars or discussion of common mistakes. Also, students can also be allowed to download their recording as well. When doing pair/group activities you can set the recorder to record all participants. Super handy. If you're not recording, but instead doing a pair/group activity, you can make announcements to the entire class as the teacher. You can also pop into the group and see how things are going. Or, studnets can send you a message on Sanako and ask for help.

There are only a few things that I find frustrating. One is the ability to mass delete groups/pairs. I can go through and do them one by one, but I feel there should be a button to send them all back to the main group like the physical labs had. Mayb it is there and I haven't found it yet. I am loving playing around with the Pronounce activity feature. My biggest frustration is Japanese is finicky. I wish there was a feature that would allow me bold or somehow denote what the particles are so when the computer reads the sentences, it would know it's a particle. Also, there have been a few instances where it's reading something in kanji incorrectly, so a way to put in a correction for the reading would be great too. I haven't tried this yet, but if something is put in parenthesis, is it read too? If not...keep it that way. I would love to be able to put something in the target language, and then the translation in parenthesis or brackets, so students know what they are saying. Then if this can be done, it should be in the instructions or somewhere very visable.

Poor, I got support from the company but it did not work.

It has some neat features but I was not able to use it. Not user friendly.

Only one time at the beginning of the year I was able to get one student to record from cell phone. Non compatible with laptops.Poor

Last year (year 1 of the Pandemic) we did our conference interpreting lessons through Zoom. it was adequate, but very stressful and time-consuming. With Sanako we don't waste almost any time. It's very similar to using the physical lab. Both trainers and students are much more relaxed and we can concentrate on the actual work rather than the technical issues. Indeed students who has work through Zoom only, last year, this year were overwhlmingly enthusiast to use Sanako. We feel we have been able to maintain the excellent quality of teaching we have given in previous years.

The main features that I find particularly useful are: 1) Advanced recorder: a two-track recorder that allows to reproduce the master and simultaneously record the student track 2) Ease of use both for trainers and students 3) The possibility for students to work on their own on the platform whenever they want and submit their work for feedback 4) Feedback: it is possibile to give recorded audio feedback. in particular on the advanced recorder task where students have performed a simultaneous interpretation I can record my comments on a specific point of the delivery 5) Template: it's possibile to create a template for an exercise and then import it to a several different sessions (classes). This is very time-saving. 6) It's very flexible: we can create many different and even complex exercises whith several activities and different type of content all in one exercise. 7) In general it is almost like working in the physical lab. (Sanako 100)

One important feature that I think is missing is a way to save students recordings in a server. At the moment if the student goes momentarily offline all the recording s/he has done till that moment is lost. Some way to save the exercise done would be crucial, especially for exams. Another problem is that sometimes when they work in groups the system is not very stable and every now and then thay can't hear each other anymore. One small improvement would be to have the possibility to organise templates and exercises in groups (sort of like files inside folders) to avoid mixing different templates for different courses or different groups/types of exercises. The integration with our platform (Moodle and Zoom for videoconference) was not difficult at all, although not particulary relevant. We just put the link to the sessione inside the Moodle page of the course.

Good features I like the most are the ability of the students to record themselves and leave audio samples. I feel like you are only limited by your creativity and how to use this product. If given enough time to truly craft engaging provoking templates and lessons I feel I could use this product full maximum potential.

Some aspects that I like the least are the fact that exercises cannot be ordered on the fly. You cannot place them in a session in any particular order. That's a limitation in my view. Secondly the voice chat feature is a bit complicated. I like the idea of grouping students together whether they were in the class or at home asynchronously and having them be able to communicate and talk with one another but in practice. I encountered a lot of feedback and it was difficult. perhaps if there was some master ability to mute.selected students.

As an early years setting we are so happy that we have transitioned to Connect. The team are very professional, very friendly and knowledgeable. They are always on hand to help with any issues that we may have. The reports produced are amazing and are extremely efficient. Iconnect has made tracking children's learning and development so much easier for our team and the parents LOVE the app.

All aspects of Connect and iConnect are extremely useful in our setting. In particular we find the reports produced for children's registration, financial and children's development very efficient. The iConnect app enables us to communicate effectively with parents and about their child's day and next steps in development.

It would be useful to have face-to -face training upon implementation to help settings use the system to it's potential.

Great!

Tthe actual core functions and applications of Sanako are great for my classes. I highly recommend Sanako.

The program takes some time to get accustomed to using as it is not the most intuitive user interface and on occasion the cloud goes down (happened to my class on two different days but only lasted a few hours).

I didn't have any trouble getting into the account and liked the idea of being able to post audio files in there. It seemed to me that this was the biggest advantage of this software, the potential use of audio files.

This software didn't make a strong impression on me. I couldn't see any clear advantage of using it overall. I would not say the same about This is Language, which seems much preferable to it for all things not related to posting audio files. (Posting audio files wasn't really going to be successful in the context I was working in this year. That is why I didn't really try out that aspect of your software)

I like it, it is easy to grade, and it's easy to link to google classroom

Students can record as many times as they want, before submitting

Graphics are not attractive to students, they think it is boring, compared to other platforms.

I like it but there needs to be a lot of improvement in the presentation of possible uses. It is complicated and not clear.

The ability to let students listen and record themselves and compare their pronunciation with correct pronunciation.

It is very NOT user friendly. I have to Google answers to find out how to make it work.

L'uso di Sanako ci ha consentito di "usare il laboratorio senza essere in laboratorio". In questo periodo di didattica a distanza, è stato strumento didattico fondamentale, un plus nella nostra offerta formativa.

Il fiore all'occhiello di Sanako Connect sicuramente sta nelle potenziali attività di esercitazioni da portare avanti per perfezionare le abilità di produzione, interazione e comprensione orale. Inoltre, poter usufruire della piattaforma per la didattica dell'interpretariato consente agli studenti di svolgere esercitazioni guidate, ma anche autonome, quindi un'ulteriore risorsa per aumentare le loro competenze tecniche e linguistiche.

Ci sono alcuni elementi che speriamo possano essere migliorati quanto prima: la possibilità di salvataggio della bozza su server, in maniera tale da evitare perdita del materiale in caso di black out. Sarebbe anche gradita la gestione separata di alcune funzioni che sono concepite solo come di gruppo (quali, ad esempio, collect). Questo, per consentire la gestione di una singola prova anche mentre la classe è impegnata in un'attività. Viceversa, sarebbe utile poter avere come docenti la possibilità di fare il download di tutte le prove in un solo click, senza dover andare su ogni singolo studente. In questo caso, specialmente in caso di esercizi valutati con gruppi numerosi, il lavoro del docente verrebbe agevolato notevolmente.

I need to keep practicing more now that our classes have gone virtually with very little face-to-face teaching. The adage that practice makes perfect is very true.

It is user-friendly. There is no fear of messing up at all. There are ways to correct /autocorrect any mistakes.

I do not have any, but at times it can get a bit busy.

Bad

When I first went to the training I was very excited about it. When I tried to assign to my students, it did not work for us. I tried to get help and still was not able to use the product. This is where I am right now.

When we got ready to use it, would not work for us. I looked for help and until this day I am not able to use it.

The ability to check student work in real time and provide feedback. The excellent customer service.

How could you integrate some features of nearpod and peardeck on your platform, allowing me to create a presentation with multiple checks for understanding that you already offer.

I liked that there are so many options for use.

There were many glitches as I tried to prepare my activities. I also wanted to see my students answers during class, and I couldn't.

I really enjoy Connect and I am planning to continue using the product.

I really enjoy having sessions for my students where they needed to work with a group or partner.

For group selecting, it did took me awhile to get ready for every class.

It gives students more opportunities to practice the target language

It is not as simple as it seems to be. Trying to learn how to use it while navigating the world of synchronous and asynchronous teaching environments was a challenge.

Positive!

good in functions of feedback and exercises

I am not so familiar with it in group work in class. Sometimes with sound problem.

I am still trying to get used to it. Maybe I will get the hang of it with time.

I like that students can record themselves speaking the language I teach and it also includes a space for including a text,video, or other attachment.

The steps it takes to set up an assignment art a bit confusing. Also, I am not sure about the way it is setup in order to assign and share an exercise. it is somewhat complicated in that it takes a few confusing steps just to share it or assign it to a class.

I was already using other products that worked well for me and I did no see the benefit of migrating to this new software.

User friendly. Lots of support from vendor.

I did not see the difference with other similar tools. Some students indicated that they had difficulties logging in with the same username and had to create another one.

I liked the fact that it was easy for my students to access and use once I was able to figure out how to use the software.

I didn't enjoy learning how to use the software. It made it difficult to implement into my classroom while I figured it out.

This tool is great to evaluate speaking to our language learners.

It is not super easy to use, and with students in person and virtual at the same time, showing at any point during the class period make it very difficult to use it and for them to follow the instructions.

It has been a great experience. I don't know what I would have done without it. Thank you.

The most impactful feature is how easy it is to use.

I like everything about it. My use might be minimal, but for my immediate purpose it is the best tool that I have.

It is compatible with Google Classroom. It is not difficult to load lessons to Google Classroom.

My students would not use it the software. They did not want to record themselves speaking aloud.

I'm very happy using this software

very easy to use , and has a lot of self material

overall I'm very happy and I can't think of anything I don't like about this software